Join us as we discuss the process for managing and using airline credits on file. We will also cover refunds and the special circumstances for credits on file due to the coronavirus.
Due to public health measures to limit the spread of COVID-19, effective March 20, 2020, only those with a qualified life-or-death emergency and who need a passport for immediate international travel within 72 hour will be granted service.
To make an appointment at a passport agency or center for a life-or-death emergency, you must call the National Passport Information Center at 1-877-487-2778.
Many passport application acceptance facilities, which include libraries, clerks of court, and post offices are not accepting U.S. passport applications at this time. As of March 25, 2020, post offices which are still accepting applications are requiring customers to make an online appointment to apply in person for a U.S. passport. If you need to apply in person for your U.S. passport, please contact the facility directly to confirm the status of its operations.
If you are applying for or renewing a U.S. passport on or after March 20, 2020, expedited service will not be offered and routine service may be delayed.
United & Delta Extend Loyalty Benefits Due To COVID-19 Disruption
United Airlines announced a series of key changes to assist customers and MileagePlus members, including extending members' current MileagePlus Premier status through January 2022. All MileagePlus Premier members will retain the status they earned for 2020, through January 2022. In addition, for the 2021 status year, United is reducing thresholds for Premier qualification by 50 percent for each status level, to make reaching an even higher status tier easier. Read more here.
Delta SkyMiles Medallion Members will enjoy the same loyalty benefits throughout 2021 as they have in 2020. Other program and card benefits will be extended between six months and one year. Read more here.
