April, May, June 2019                                                                           Volume 14 Number 2
Note: Articles that are marked with an asterisk (*) can be read for continuing education credit by NAPS certificate holders. Any CPC, CTS or CERS who reads any six of the linked articles can count two hours of contact time toward the 17 hours he or she must earn each year as a part of their certification maintenance. In this edition, for example, 8 items qualify for professional reading. Reading all four quarterly editions of The NAPS Credential and their links over the course of the year can qualify the reader for eight contact hours or .8 CEUs annually.
In This Issue
Education Pays in Multiple Ways*
by Frank Burtnett, Ed.D., NAPS Certification and Education Consultant

Over time, the U.S. Department of Labor has been the "go to" source for reliable information regarding how educational attainment influences workforce participation. Using education attainment levels, Bureau of Labor Statistics (BLS) data can tell us how much various members of the workforce are likely to earn, as well as their likelihood to be employed. Data collected and disseminated by BLS over a multi-decade period have come to one conclusion---"the more you learn...the more you earn" and "the more you learn, the greater your likelihood of being employed."

BLS figures, released in 2018, offer the following salary information and employment participation rates for the U.S. workforce population 25 and older:
Education level
     Median weekly earnings
     Median annual earning
Less than high school diploma

High school graduate

Some college, no degree

Associate degree - two year

Bachelor's degree - four year

Master's degree

Doctoral degree

Professional degree
As general unemployment numbers continue downward nationally in recent months, it is noteworthy that the education attainment continues to influence participation in the workforce:
Unemployment rate for those with:
(by percentage)
Less than high school diploma - 5.6%
High school graduate - 4.1%
Some college, no degree - 3.7%
Associate degree - two year - 2.8%
Bachelor's degree - four year - 2.2%
Master's degree - 2.7%
Professional degree - 1.5%
Doctoral degree - 1.6%
NAPS to Hold First Ever Certification Advocacy Breakfast in San Antonio
A new feature has been added to the NAPS Conference in San Antonio in September that will offer CPC and CTS achievers and their employing firms an array of advocacy ideas to promote professional certification. The "Now Your Certified...What's Next?" theme breakfast will be held on Tuesday, September 24th  and will feature presentations by Barb Bruno, noted industry trainer and former NAPS Chair, Maria Palladino, NAPS Director of Design, Marketing and Social Media Web and Frank Burtnett, Ed.D., NAPS Certification and Education Consultant.
Breakfast attendees will learn advocacy and marketing strategies to promote their CPC and CTS status with candidates and clients and be exposed to successful strategies currently in use by member firms and certified individuals.
To register for the "Now You're Certified...What's Next" breakfast just contact Carolyn Boyer, NAPS Vice President, at cboyer@naps360.org.

Employers Want Candidates with Soft Skills*
A study conducted last fall by Cengage discovered that employers are looking for candidates who possess "soft skills," but they are having difficulty finding them. The online study stated that the most in-demand talents were listening skills (74%), attention to detail (70%) and effective communication (69%).

Self Expression Yields Healthier and More Productive Results in the Workplace*

Researchers at six leading universities recently combined their talents to create a meta-analysis of reports on the practice of self-expression in the workplace. Their work, bound for the Journal of Business and Psychology, examined 65 studies focusing on what happens after people in a workplace disclose a stigmatized identity, such as mental illness, sexual orientation, etc.
Bottom line: The overwhelmingly conclusion of this research analysis was that people who live openly are happier with their lives and more productive at work. 
USDL Identifies Fastest Growing Jobs in America*
A recent Fortune magazine article examined data collected by the U.S. Department of Labor and generated a list of the fastest growing occupations in the nation. Representing a variety of preparation and credential requirements, the Bureau of Labor Statistics data reflects both current and future growth areas.
NAPS San Antonio ~ The Industry's Premier Education Opportunity
More than 400 search and staffing industry professionals from the U.S. and numerous global locations will converge on the Hyatt Regency Hill Country Resort Spa in San Antonia, TX on September 22-24 for the industry's premier educational event.  
Currently, NAPS is keynote and sessions and threads and lining up the most knowledgeable and talented presenters to share their knowledge and skills. Throw in the one-of-a-kind networking opportunity and exposure to new industry and innovative products in the exhibit hall and you have a "can't miss" event. 
For developing 2019 program information and registration go to:
Top Tier Income and Gender ~ Men Continue to Earn More*
A study by researchers at the University of North Carolina at Charlotte has determined that while the families earning in the top one percent of American household incomes receive nearly one-fourth of all U.S. income, the bulk of that earning remains attributed to men.
Trending in the World of Staffing ~ Top Business Schools See Decline in Applications*
Even the highly ranked MBA programs can't escape the drop in applications being experienced at U.S. business schools and being reported in the recent Poets & Quants survey. Despite the decline, largely attributed to lessening interest by international students, the institutions are voicing positives things about their students and graduates.

Professionals Peers Earn CPC and CTS Credentials
The January/February/March quarter of 2019 found NAPS awarding the Certified Placement Consultant (CPC) and Certified Temporary-Staffing Specialist (CTS) credentials to the following:

Maria Codilla
Ankur Chatterjee
John Paul Collura
Leanne Lemke
Kimberly A Carsillo
Rachel Sulik
Camila M. Vargus
Jacob Reeves
Jared Liles
Pamela Hartsell
Melissa Castaneda

If you know any of these new certificants, send them a congratulatory email on their professional achievement.
Quotable Quotes of Notable People ~ William Glasser on Learning

"We learn 10 percent or what we read, 20 percent of what we hear, 30 percent of what we see, 50 percent of what we see and hear, 70 percent of what we discuss with others, and 80 percent of what we experience."

William Glasser (1925-2013) was an accomplished psychiatrist, educators, and counseling theorist. He is the developer of reality therapy and choice theory, which focus on personal choice, responsibility and transformation.

Chamber Foundation Creates Job Data Exchange*
The U.S. Chamber of Commerce Foundation recently announced progress in the creation of the Job Data Exchange (JDX), a set of open data tools and resources that will improve the speed and clarity of employers signaling to interested parties the information that will help learners and members of the workforce better understand what jobs are available and what skills are required to fill them.
Certification Question ~ Immersion Webinar and Class Descriptions

Question: How are the NAPS Immersion Webinar and Immersion Class similar and/or different?

Answer: First offered in 2005, the purpose of NAPS Certification Immersion Class is to provide a training vehicle where applicants for CPC and CTS certification can engage in examination preparation following their personal study. The Immersion class is taught once a year at the NAPS National Conference. In 2017, the Immersion class was delivered for the first time via a Webinar format.

Applicants for certification who elect to participate in either Immersion experience are exposed to the same "Critical Knowledge Points" contained in the NAPS CPC and CTS Legal Manual. Those participating in the class sit for a paper and pencil version of the certification examination while the webinar students are tested online.
Americans Supportive of Skilled Immigration*

A report from the Pew Research Center has revealed that roughly eight-in-ten U.S. adults (78%) support encouraging highly skilled people to immigrate and work in the U.S., a percentage that roughly matches or is exceeded by Sweden, the United Kingdom, Canada, Germany and Australia.
Message from the Editor ~ Let The NAPS Credential Hear from You
Have a question about certification or continuing education? Let us know the issues and concerns that are on your mind and they may become subjects for future editions of The NAPS Credential. NAPS encourage readers to submit information about certified persons and accredited firms who are making the news and performing outstanding professional feats. Our goal is to provide news, research and resources that will help CPCs, CTS and CERSs do a more effective job. Direct comments and input to Frank Burtnett, Ed.D., NAPS Certification and Education Consultant at 
ednow@aol.com .
About The NAPS Credential
Copyright © 2019.
This electronic newsletter is distributed to NAPS members and to all active Certified Personnel Consultants (CPCs), Certified Temporary Staffing-Specialist (CTSs) and Certified Employee Retention Specialists (CERSs) whose credentials are posted in the National Registry of Certified Staffing Professionals and for whom NAPS has a working email address. 
The reference to a study, product, service or activity or the appearance of a website in The NAPS Credential does not imply endorsement by NAPS. Any views and opinions are those of sponsoring organization and may or may not be shared by NAPS.
Direct comments, questions and submissions to ednow@aol.com. All submissions will be subject to review by NAPS for accuracy, timeliness and relevance to the readership and may be edited to meet space parameters.
Glenna Cose Brin, CPC
Chairwoman of the NAPS Board of Directors
AllianceStaff, LLC
Trinette Cunningham
Carolyn Boyer
Vice President
Maria Palladino
Design, Marketing and Website Manager
Frank Burtnett, Ed.D., Editor
NAPS Certification and Education Consultant
National Association of Personnel Services web site:
National Registry of Certified Staffing Industry Professionals website: