The Navigator | WINTER 2025

Your Payments News from MAP | WINTER 2025

NAVIGATION NOTES FROM STEVE BONE, CEO

The 2025 Road Forward

Our team at MAP is excited about the future and the promise and opportunities that 2025 has in store. To all of you who have joined us on this journey – thank you for your trust and partnership.

In this past year our team’s collective ambition, unwavering commitment to exceptional service and growth for our client credit unions helped MAP achieve significant milestones while laying the groundwork for the road ahead.

PATHFINDERS | PARTNERS

MEET OUR CLIENT ADVISORY BOARD

We are grateful for the support of our Client Advisory Board (CAB). Comprised of appointed credit union executives, the board works to better the payment experience of members by advising MAP senior management on challenges and opportunities in the payments marketplace. Their commitment to exceptional service aligns with our collective ambition to help credit unions better serve their members and grow their card portfolio.

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MILESTONES | CREDIT UNIONS IN THE COMMUNITY

Our Credit Union Clients Are Committed to Creating Positive Change

As a CUSO, we are proud to stand beside so many incredible credit unions making a real difference in their communities. Through our partnership, we witness the true spirit of "People Helping People" in action. Click on the infographic below to see the many ways our credit unions are making a difference in people's lives and the communities they serve.

EMPLOYEES & ANNIVERSARIES

Get to Know the MAP Team

At MAP we are committed to delivering exceptional service and maintaining our 10-1 client-to-service manager and 20-1 client-to-strategic relationship manager ratios. That means our teams grow alongside our clients to help ensure we go beyond just providing a service but rather an experience. Learn more about our newest team members and employee anniversaries.

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MAP BY THE NUMBERS

NEWS

On the Road

MAP CEO Steve Bone was honored to join the Credit Union Shared Services panel discussion at the Underground Collision Thriller.

MAP was a proud sponsor of the Mitchell, Stankovic & Associates Underground Collision Thriller event. In addition, Steve Bone, MAP CEO, participated in a panel discussion on the importance of bringing Shared Services to smaller credit unions.

GoWest MAXX CU4Kids Diamond Roundup Benefit Auction Raises $1.2M for Children's Miracle Network Hospitals

MAP attendees were honored to help raise money for the Children's Miracle Network at the 2024 CU4Kids Diamond Roundup Benefit Auction during the GoWest Credit Union Association MAXX Conference.