A Letter from Our Partner - BenchmarkPortal
CEO Bruce Belfiore
UPDATED LINKS!!
Get the most out of PACE’s partnership with BenchmarkPortal
At BenchmarkPortal, we are proud to partner with PACE to provide its members with trainings and certifications that benefit them in and out of the workplace.
When two industry leaders join forces, this is how you profit:
Monthly, PACE-only Webinars. I will continue to host these monthly webinars on hot topics of interest to contact center professionals. Tune in on
February 28 to hear an insightful episode on benchmarking – how to use it to identify weaknesses and discern fixes that will make you measurably more competitive in both cost structure and quality.
College of Call Center Excellence courses. Our partnership allows PACE members to receive certification for the following:
a.
Managers
b.
Quality Assurance
c.
Coaching for Performance
d.
Workforce Management
e.
Agent Soft Skills
PACE Annual Convention & Expo (ACX’18). We are excited to be presenting leading-edge content at the annual convention – providing participants with actionable tools they can immediately implement in their workplace and beyond.
Value. Content. Training. Insight. Engagement. At BenchmarkPortal, these are core elements and we’re pleased to provide all of these to PACE and its members. Don’t miss out! Participate and benefit.
Register for the February 28 webinar today! We are excited to bring PACE members additional
benefits today, tomorrow and beyond!