Commercial Collection Agencies of America

The Association with a framework of unparalleled strength ~ the four pillars featured in our logo represent our
Experience, Expertise, Ethics and Education

~Commercial Collection Agencies of America~
The organization that benefits its members and their clients while upholding professionalism in the credit and collection industry.

The only collection agency association which is a Platinum Partner of the Credit Research Foundation and whose certification is endorsed as an industry standard by CRF.

The only collection agency association in which ALL agency
members are certfiied.

Click here to find
Wishing all of our agencies, affiliate attorneys, affiliate law lists, board members and colleagues a joyous holiday!
With gratitude in our hearts, we are thankful for the collaboration, collegiality and friendship amongst
our members in 2021 and eagerly look forward to 2022!
Truly, a One-of-A-Kind Association!
Annual Conference Recap
Last October 20-23, members, spouses, significant others, speakers, regulators, board members, vendors and guests re-united at the Annual Conference of Commercial Collection Agencies of America.

Amazed by the luxurious Opal Grand Resort, attendees were "wow-ed" by the new amenities and elegant surroundings, while comforted with that same great hospitality the resort staff offers.
The conference started with an evening on the brand new yacht, Checked Out. No doubt the best way to start a meeting, attendees were treated to dinner and cocktails while enjoying live music as the ride down the Intercoastal provided a picturesque setting.
The meeting offered 2.5 days of educational sessions and networking opportunities for attendees with top-notch speakers addressing advanced topics for veteran members.
The networking events included a Mid-Day Beach Bar Mixer, Lunch Overlooking the Atlantic, daily breakfasts, including Saturday's Committee Breakfast Bonanza, as well as an elegant Welcome Reception and Dinner. Attendees spent time after the conference enjoying a host of excursions, including deep sea fishing and group dinners!
Semi-Annual Conference
April 6-9, 2022

Sheraton Grand at
Wild Horse Pass
 Phoenix, Arizona

Registration opens in January
Commercial Collection Agencies of America
Gives Back

The Association's
charitable initiative, 
Commercial Collection Agencies of America
Gives Back 
donates a portion of each conference's proceeds to a charitable organization chosen by the members.
Click here for more information:

This year's conference event,
Triadic Tourament, "Easy Rider"
was a huge success, benefitting 4Kids Foundation of
Palm Beach County!
Attendees joined together in teams to build bicycles for foster children, while naming their teams, making cards and parading the final product before the
esteemed judge's panel!

Eight bicycles and thousands of dollars were presented to this year's charity, 4KIDS!

Well done attendees!

Click here to read more and see additional pictures of the event:
Check out the awesome slideshow of the
Annual Conference!
Thank You to all the members who donated to this year's charity!
Because of the Association's donation and the generosity of the members, CCA of A raised over $7,000 for 4KIDS!
Buchbinder Turick & Company LLP
From the beginning, Buchbinder has been a
Preferred Vendor Partner, offering service organization controls (SOC) reporting and cybersecurity services to our members!

Members! Do you have a vendor who can assist association members?
Vendor Chair, Mike Sonnhalter wants to hear!
Email suggestions to the Association office
State News
The ID Department of Finance recently issued guidance which states that individual employees may engage in remote work activities without the requirement to license the employee's remote location when certain conditions are met.
See the Idaho Guidance Statement 2021-01-CFB Telecommuting and Branch Licensing Requirements
Anthony Polidori, Deputy Director commented to CCA of A, "The Idaho Department of Finance has adopted this telecommuting guidance to extend a remote-work framework to all its consumer finance and credit services licensees. It is our hope that this guidance provides flexibility to licensees, allowing them to plan and adjust as necessary to address possible changes in the way they conduct their business."

Member News
CST Co. Responds to Tornadoes in Western KY

CST Company, one of the Association's certified agencies, led by Pete Roth, recently raised funds to aid victims who suffered devastating losses caused by the tornadoes in western Kentucky.

CST Company employees raised close to $1000, which was then matched by the company!

When fellow agency member, Meg Scotty of Brennan & Clark, heard about the distruction, her team jumped in and helped as well, making a donation!

If you wish to join CST and Breannan & Clark, check out CBS affiliate, WDRB and the GoFundMe page here:

Bravo CST Co and
Brennan & Clark!

According to CCA of A Licensing Expert, Terri Goins, CA has made modifications to definitions/law regarding branches.The state advised that they are not "licensing" branches but companies must still submit a MU3 for each branch with a branch manager.
Certification Counts!
That is why ALL of our agency members are certified for the protection of creditor grantors.

Commercial Collection Agencies of America is the ONLY collection industry association in which ALL agency members are certified.

Share why Certification Counts with your clients and prospects.
Click here for a useful resource:
to the Board!
Pete Roth
Fred Wasserspring
David Herer
Humberto Matz
Tom Claybaugh
Jim McDermott
Steve Rauch

At the 2021 Annual Conference, three new members were elected to the Board of Directors: Tom Claybaugh, Mountain States Commercial Credit Management, Jim McDermott, Altus Receivables Management and Steve Rauch, Rauch Milliken International.

Thank you to Meg Scotty, Bruce Godwin and George Bresler for their years of support and participation!
Got Ideas?
Join a Committee!
At the recent annual conference, committees joined together at Saturday morning's Committee Breakfast Bonanza to network and pave the path for 2022!

Interested in participating?

Committees meet virtually a few times per year and are a vital part of the
Association's progress! is a great way to network!

Thank you to the Committee Chairs:
Membership-Kevin Posen
Legislative-David Herer
Future Leaders in Collections (FLIC)-Gary Tier & Chris Pona
Meeting Site Selection-ALLP
Vendor Management-Mike Sonnhalter
Operating Guidelines

The Association is currently looking for a chair for
the following committee


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