MARCH 23, 2020
Welcome to the Remote Report, the newsletter for Grossmont-Cuyamaca Community College District employees.

In the Remote Report, you’ll see important updates, get your questions answered by Human Resources, and learn ways to help us all navigate this new world of mass telecommuting. Issues of the Remote Report will be archived on the District COVID-19 Employee Resource page.

All employees are urged to contribute to the Remote Report. If you have news to share or discovered a hack that helps you work better remotely, pass it on. Please send your items to Anne Krueger , Christianne Penunuri (Cuyamaca College) or Lorena Ruggero (Grossmont College).
College campuses are closed
All employees except for those who have been identified as essential are prohibited from being on the Grossmont or Cuyamaca College campuses. Essential employees have been notified about their designation. Closing the campuses allows the District to comply with Gov. Newsom's stay-at-home order and to protect the public.

The campus gates are open from 6 a.m. to 6 p.m. Monday through Friday and will be closed on the weekends. If you have questions, contact your college vice president or vice chancellor.
Information Technology help desk hours
Help for your computer questions is just a phone call or email away!
Please contact the appropriate help line - if we don't answer right away, please leave a message.
Cuyamaca College
HELP DESKS

Monday-Thursday      7:30 a.m.-7:30 p.m.
Fridays                          7:30 a.m.-3:00 p.m.
Call (619) 660-4395.

WEB ADVISOR : Students having issues logging into Web Advisor should contact the Admissions and Records Department at 619-660-4275, or by emailing Cuyamaca.Admissions@gcccd.edu .

CANVAS:  Students seeking Canvas assistance at Cuyamaca College should continue to utilize their instructor as their first point of contact for support. If you are unable to resolve the issue, please contact the Cuyamaca College help desk.

The Canvas Help Desk can be reached 24/7 at 1-844-592-2205
Grossmont College
HELP DESKS

Monday-Friday          8 a.m. – 5 p.m.
Call 619-644-7742
Calls are being routed to a voicemail, which in turn emails our support technicians.

WEB ADVISOR : Students having issues logging into Web Advisor should contact the Admissions and Records Department at 619-644-7186.

CANVAS:  Students seeking Canvas assistance at Grossmont College should continue to utilize their instructor as their first point of contact for support.

The Canvas Help Desk can be reached 24/7 at 1-844-600-4953.
District Services
Monday - Friday                  7 a.m. – 7 p.m.
Weekends & Holidays           8 a.m. – 5 p.m.
Call (619) 644-7547
Calls are being routed to a voicemail, which in turn emails our technicians. Every attempt will be made to respond within 15 minutes.
Outside the above listed hours, a technician will respond to emergencies only.
Payroll Information

Like everyone, the payroll staff is working offsite. It remains their highest priority to ensure all employees are paid as scheduled. It is imperative that due dates be followed for April, May, and June. For timely payroll processing, please note:

  • The 10th of each month is the last day of the pay cycle for hourly employees. Please make sure timecards are submitted and approved by the deadline date in Workday. 
  •  Any paper forms or substitute timesheets for special projects must be emailed to payroll, also by the 10th. These forms include special projects and substitute timesheets. Contact your payroll technician if you have questions.
  •  Contact HR for assistance on matters affecting employee pay or classification. 
  • It is highly recommended for everyone to sign up for direct deposit. Fill out the Direct Deposit Authorization form.
  • Make sure your contact information is up to date in Workday.
  • Payroll staff will be monitoring their emails and voicemail messages offsite. When leaving a message, please provide a phone number where you can be reached.
 
 Off-cycle payroll processing will occur once a month on the 12 th  or the closest operating business day. Please be sure to check your email for future communications.
 

Payroll staff contacts:
·           Kristine Ogden, Director of Payroll
kristine.ogden@gcccd.edu  (619) 644-7022
 
·           Susan Bender, Payroll Technician for Hourly Employees
susan.bender@gcccd.edu  (619) 644-7635
 
·           Mai Do, Payroll Technician for NOA and New Hire Forms, Full-time Faculty  
mai.do@gcccd.edu  (619) 644-7642
 
·           Jennine Smith, Payroll Technician for Full-time Faculty, Adjunct Faculty and all other employee types
jennine.smith@gcccd.edu  (619) 644-7630
 
·           David Stuckey, Payroll Analyst
david.stuckey@gcccd.edu  (619) 644-7509
Employee Reminders

  • WORKING REMOTELY: All employees who have not been identified as essential are expected to be working from home. It’s important to stay informed and keep in touch with your supervisor by checking your emails often.

  • VACATION LEAVE: If you were planning to take vacation time for a trip that has now been cancelled, you can request an exception to have the vacation balance rolled over past June 30. Please check your collective bargaining agreement on how to request an exception.
If you have a question, please contact Human Resources.
Student FAQs: Withdrawals and late drops
The email that was sent to all Grossmont and Cuyamaca College students on Thursday, March 19, included Questions and Answers for students who may be considering a late drop or withdrawal. You can also find a link to the Students FAQs on the District COVID-19 page.
COVID-19 WEBSITES