Clackamas County Social Services

The SHIBA Chronicles

Senior Health Insurance Benefits Assistance

2025, Volume 2, Issue 2
 

Medicare Open Enrollment Period is Oct 15 – Dec 7

Do you need help reviewing your current Medicare plan’s changes for 2026, or would you like to explore other healthcare and prescription coverage options? The Clackamas County SHIBA program is providing presentations and one-on-one counseling to assist beneficiaries 
with their Medicare plan choices. 
Call us today to schedule an appointment: 503-655-8269
Learn more about these events

Have you created a secure account
 on Medicare.gov?

What can you do once you have a secure Medicare.gov account?

  • Access your Medicare information anytime.
  • Update your prescription list to compare health and drug plans.
  • View claims processed by Original Medicare.
  • Print a copy of your 
    Medicare card.
  • Review a list of eligible preventive services.
  • and more!
Create an Account

Prescription drug coverage cap for 2026

The Medicare Part D out-of-pocket cap for 2026 will increase from $2000 to $2100. Once that cap is met, Medicare beneficiaries will pay nothing for Part D drugs for the remainder of the calendar year. Read over your plan’s Evidence of Coverage (EOC) to know that particular plan’s details. If you need help understanding your costs and benefits, call our SHIBA Helpline for assistance: 503-655-8269

The Benefits of Volunteering


There are many benefits to volunteering. Whether you’re looking to connect with your community or wanting to find a way to share your skills and life experiences, volunteering with a meaningful program like SHIBA can meet those needs. Most SHIBA volunteers provide one-on-one Medicare counseling, but there are many other ways to support our program as well.


For more information, contact Clackamas County SHIBA program coordinator Kristina John Baptiste at kjohnbaptiste@clackamas.us, or complete the volunteer counselor application.
Volunteer application

Do you need help with your Medicare questions?



Call SHIBA at 503-655-8269

Medicare Open Enrollment Period 

Marketing Violations

Medicare beneficiaries are often contacted frequently by insurance plans and agents during the Open Enrollment Period. However, Medicare has specific rules about how they can contact beneficiaries and market their services:


  • Unsolicited text messages and phone calls are NOT allowed.
  • Do not be pressured to enroll in a plan, either by being given a shorter time limit or being offered extra benefits or gifts to enroll early.
  • Plans cannot suggest they represent or are endorsed by Medicare.
  • Do not provide your Medicare number, Social Security number, or bank information to anyone before you decide to enroll in a plan. 


Volunteer SHIBA counselors provide free, objective Medicare facts to help beneficiaries make informed decisions for themselves; no products or services are sold by SHIBA.


The Senior Medicare Patrol (SMP) is a partner program of SHIBA that educates Medicare beneficiaries on how to detect, prevent and report Medicare waste, fraud and abuse. If you have any concerns about Medicare fraud, please call us at 503-655-8269.
 

Clackamas County | 2051 Kaen Rd | Oregon City, OR 97045 US

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