The Clackamas County Library catalog app is currently experiencing technical issues. The app's connection to the main catalog servers is broken, resulting in the display of outdated information. While a solution is actively being pursued by the app provider, we do not yet have an estimated completion time to share.
We understand this may cause frustration for regular app users and sincerely apologize for any inconvenience.
Please Note: This issue does not affect Library2Go's Libby/Overdrive app, which is fully functional.
What's Happening with the App?
The app's ability to connect to the main catalog servers is currently disrupted. As a result, certain features may appear to be operational but are displaying outdated information. For example, you may see returned books still showing as checked out or holds appearing as 'ready for pickup' despite already being checked out.
Can I Still Use the Library App on My Mobile Device?
No. The app will not successfully search the catalog for books or display your checkouts and holds at this time. While it may show hours and locations, please be aware that the app cannot connect to the servers, potentially providing inaccurate information.
Is There Another App I Can Use Instead?
At this time, there is not an alternative app available. However, you can still search the library catalog using an internet browser on your mobile device by visiting www.lincc.org. Additionally, please feel free to reach out to Sandy or Hoodland Library staff for assistance with your account.
We will keep you informed of any developments as we receive updates. We appreciate your understanding and patience during this time. Thank you!
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