Profile of a Certified Organizational Change Management Specialist
We asked one of our division managers, Scott Major, PMP, CLSS, CCMP to provide some insights on his experience and journey to becoming a certified, organizational change management specialist.
Can you describe your role at Management Solutions?
I am a Division Manager, who is responsible for the amazing people and clients for the Management Services division of Management Solutions. Our division uses competencies in project management, process improvement, and organizational change management amongst others to provide solutions to our clients' complex needs. Much of the work that I do day to day involves being a practitioner of those competencies to best serve my clients.
How did you get started in organizational change management?
The short answer is that if you are involved in any type of organizational change, you are involved in change management, you just might not be optimizing that capability. Organizational change management, a lot like project management, is something many of us are already doing whether we are formally trained or call ourselves change managers. I was certified as a Change Manager by Prosci® in 2019. According to PMI, projects were only delivered on time 53 percent of the time and within budget 59% of the time. Having been involved in project management for over 15 years, it was easy to see that most of the challenges associated with delivering projects on time and on budget centered around people-related issues. This led me to the realization that I must do something different to expect a better result. Organizational change management was a logical choice since it is focused on the people side of change.