From the ACFE (Association of Certified Fraud Examiners)

Fraud includes any intentional or deliberate act to deprive another of property or money by guile, deception, or other unfair means.

Fraud against a company can be committed internally (also called occupational fraud) by employees, managers, officers, or owners of the company, and can be defined as “the use of one’s occupation for personal enrichment through the deliberate misuse or misapplication of the organization’s resources or assets.” 

Fraud can also be committed externally by vendors (bid-rigging schemes or billing for goods or services not provided), customers (bad checks or falsified account information for payment), and additional threats of security breaches, thefts of intellectual property or proprietary information perpetrated by unknown third parties and hacking, to name a few. 

Why does Fraud Occur? The most widely accepted model for explaining why people commit fraud is the fraud triangle, a combination of Financial Pressure, Rationalization and Opportunity.

Two things you can do to help prevent fraud are to be aware of the behavioral red flags of fraud, and to look for internal control weaknesses in your area of responsibility.

Key warning signs (behavioral red flags) are: Living beyond means, Financial difficulties, Unusually close association with vendor/customer, Control issues/unwillingness to share duties, Irritability/suspiciousness/defensiveness, “Wheeler-dealer” attitude and Divorce/family problems. 85% of all fraudsters displayed at least one behavioral red flag while committing their crimes.

Key internal control weaknesses are: Lack of internal controls, Ability to override controls, Lack of management review, Poor tone at the top, Lack of competent personnel in oversight roles and Lack of employee fraud education.

Unfortunately, fraud happens everywhere, see the below for examples of fraud in Healthcare.
Healthcare Fraud Examples
Neurosurgeon and two affiliated companies agree to pay $4.4 million to settle healthcare fraud allegations relating to illegal payments to induce the use of certain medical devices and claims for medically unnecessary surgeries. Read more

Pharmacist charged in $4 million healthcare fraud & kickback scheme, allegedly conspiring to fraudulently bill Medicare and Medicaid for expensive prescription drugs.

University of Miami to pay $22 million to settle claims involving medically unnecessary laboratory tests and fraudulent billing practices. Read more
Cyber Threats: Ransomware

Don’t be an easy target for ransomware cyber criminals! The year 2020 was unprecedented for many reasons, one of which was the number of data breaches resulting from cyber-attacks, such as Ransomware. With the growing number of attacks came a change in the complexity of the threats and the emerging trend of greater tactical cooperation among hacker groups and state sponsors; thus, changing the playing field as cyber-criminals work together with support from some international governments.
Policy Spotlight

Patient Rights and Responsibilities: This USA Health Policy defines the patient rights we must consistently afford our patients. Patient Rights are defined by law and by regulatory agencies. This policy is a cornerstone of the service we provide to our patient community; it is introduced in new hire orientation, and should be continuously reinforced among our staff.

Clinical or Administrative Observation Experience: As an academic medical center, USA Health’s vision is to strive to be the premier integrated, patient-center healthcare organization in our region. We educate future generations of healthcare providers, and we discover innovative ways to help people become healthier. One way USA Health strives to educate is through the Observation Experience for participants not enrolled in a formal healthcare program. Please review this recently revised policy.
The South Compass is a joint newsletter from the Offices of
Internal Audit and Compliance at the University of South Alabama.

HELPFUL RESOURCES

Ethics & Compliance Hotline or Direct Dial 1-844-666-3569
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