If someone tries to follow me through the gate, and I…
Recognize the person? No problem – let ‘em
See a Springs decal? Ditto!
None of the above? Then…
1. If you’ve already opened the gate, it’s best to drive through and continue on your way. We advise against blocking the gate as this can cause an accident if the following driver doesn’t expect it (or isn’t paying attention). If you sense anything unusual or suspicious, make a mental note (or have your passenger snap a photo) and let Security know asap.
2. If you haven’t opened the gate yet, and ONLY if you feel comfortable doing so, make a U-turn behind the gatehouse and allow the other person to attempt entry. If they succeed, the best option is to allow the gate to close, then you enter as usual. If you tailgate them, they’ll wonder if you are authorized entry.
3. If tailgaters can’t open the gate, they may ask for help. It’s your call, and what you do depends on your comfort level in dealing with them.
If it appears to be a service (HVAC, plumbing, electrical, etc.) or delivery person, it’s reasonable to open the gate for them.
If it’s someone who wants to “look around” (we see a lot of these), we recommend telling them they must be accompanied by a realtor.
If you encounter any other type of visitor, it’s best to avoid a confrontation and let them tailgate in. Your safety is more important. If you can, please contact Security with any details of the vehicle and occupants. If they cause a problem in the community, we can then review camera video or attempt other measures to address the situation.
Some folks don’t display a Springs decal by choice. Some “didn’t get the memo.” Eventually, we hope every property owner will participate, as it benefits everyone when decals are used.
We (Security and the community at large) appreciate your help in keeping The Springs safe and secure.
Jerry Bushey: Security Committee