The Story of Orbot
by Michael & the Team
Have you met Orbot? He is the robot that wants to sell you a trip and then move to the next sale. Orbot has crunched travel down to a commodity, but he doesn’t know a good travel company from a bad travel company.
Whether Orbot lurks online or punches the clock in a call center, there is no interest in you personally. He doesn't know what you value or what kind of travel experience you desire. Orbot doesn’t really care about a vacation gone wrong, because to him you are just another number, just another travel sale to be captured.
And where was Orbot during this pandemic? Apparently offline, leaving his customers in the cold, left hanging and on hold.
MGA Travel never closed and never stopped answering the phone. Our first action was to help get those traveling back home by successfully navigating travel restrictions and cascading flight cancellations.
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