Petersburg Medical
Center Newsletter
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▲ Phil Hofstetter, Kelly Zweifel, Traci Vinson, and Angela Menish sharing updates at June’s PMC Live radio show
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▲ Kayaks rest at the Sandy Beach finish of the 2016 Paddle Battle event
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NEWSLETTER BANNER PHOTO: PMC Managers touring the new USCG Cutter Pike
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Health Fair
The Health Fair was a tremendous success this past month. Over 150 people attended the in-person fair. The Community Wellness team organized the event and there were many local and regional vendors, blood pressure screenings, COVID vaccines from Public Health, tours of a medevac jet and fantastic presentations from Dr. Burt, Dr. Hyer, and Home Health as well as guest speaker Carol Seppilu. She provided an inspirational yet difficult story of using ultra running to battle depression.
PMC Live
PMC leadership provides updates to the community live on KFSK radio the first Thursday of every month at 12:30 pm. The program focuses on different departments, new initiatives and programs as well as challenges at the medical center. We invite community members to tune in a stay informed about their local community hospital and all the great things we are doing here at PMC! Click Here to listen to past PMC Live shows.
Resurgence in Workforce
PMC has been fortunate in hiring some great staff this past month that will help us continue to offer the very best patient care possible. We will be adding three new providers to our team over the next few months including a physician, nurse practitioner and physician assistant. We have also hired for a Quality Director, Executive Assistant to CEO, Infection Prevention, Occupational Therapist, and Home Health Nurse to name a few!
— Phil Hofstetter, CEO, PMC
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▲ This year’s Pedal/Paddle Battle prizes – both participants AND sponsors can enter to win!
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HEALTH & WELLNESS
Annual Paddle Battle Event Adding Bike Participants
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Petersburg Medical Center Foundation hosts the eighth annual Paddle Battle fundraising event on Saturday, August 6. This year the event is expanded and will include bikes – making it the first ever “Pedal/Paddle Battle” event.
Participants will paddle kayaks, paddle boards, and canoes 6 miles down the Wrangell Narrows from Scow Bay to Sandy Beach. Bikers will ride the same route via road to support the hospital’s foundation. This year all the funds raised will support PMC employees in advancing professional health and wellness education and support scholarships for high school graduating seniors.
All participants are encouraged to help fundraise for the event by collecting sponsorships. This year the Foundation is holding a great drawing for both participants and sponsors. Participants will be entered into the drawing for each sponsor they obtain; sponsors will earn entries into the same drawing based on amount donated.
A BBQ lunch will be served at the Sandy Beach finish for participants and their supporters beginning at 11:15 am. The drawing will occur at the finish after all participants have finished (winners do not need to be present to win). A special thanks to Alaska Airlines for sponsoring this event!
Participant and Sponsor Drawing Prizes:
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Fat Tire Bike - Fatback 18-inch Corvus Rhino FLT
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Alaska Airlines Tickets - 2 roundtrip tickets
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Inflatable Stand Up Paddle Board - Bodyglove Performer 11'
Click here to donate online and be entered for the Pedal/Paddle Battle drawings.
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MEET THE STAFF
From Japan to Vegas
to Southeast AK: Welcome Jeanette
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Jeanette Ely enjoys moving and had Alaska on her mind for her next adventure when she stumbled upon the job posting for the Registered Dietitian (RD) position at PMC. She was born in Japan when her father was in the Air Force, but spent her childhood in Las Vegas. She was introduced to the Pacific Northwest while finishing up her nutrition degree at Bastyr University in Kenmore, WA. She fell in love with the trees and green grass and was inspired to move to Southeast Alaska because of the similarities in environment.
Prior to becoming an RD, Jeanette worked as a server in several restaurants and as the manager of a natural food store. She came to PMC in April 2022 with about 10 years of experience as a dietitian in the healthcare setting including skilled nursing facilities and a small local hospital. Her position here is a part of the Dietary department but Jeanette also supports the clinic, LTC, and hospital with dietary needs for patients and residents. Currently she is working with the kitchen staff to update the menus – a big project that everyone is very excited about.
Jeanette says she loves the variety of the job at PMC and is excited about supporting quality improvements along with her team. Any changes within the kitchen require significant planning and coordination because such changes affect other departments facility-wide. Jeanette says she is so happy to be at PMC and is impressed by the staff she works with because they have the same outlook that she has of wanting to do what is best for patients and for the community. She enjoys cooking and hiking and is excited about getting back to crafting now that she is living a little slower pace of life here in Petersburg.
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▲ Jeanette with her parents and sister enjoying a Nascar race
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▲ Jeanette enjoying a hike at Multnomah Falls outside of Portland, OR
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▲ Jeanette with Dietary team members Lidia Wickersham and Juan Herrera at the PMC Health Fair serving up kale salad and fruit infused water
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DEPARTMENT SPOTLIGHT
Busy Bees Keep Joy Janssen Clinic Running Smoothly
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Seeing anywhere from 35-50 patients on a typical day at the Joy Janssen Clinic makes for a busy front desk staff. These busy bees, receptionists Sheena Canton, Dan Christensen and Kaili Watkins, play a huge role in keeping patient care flowing smoothly. When Kaili and Sheena recently realized they had matching “Bee Kind” shirts, they coordinated to special order one for Dan Christensen when he joined the team last month. These shirts are fitting for the team and demonstrate the kindness and caring that each team member provides to all that call or visit the Joy Janssen Clinic.
The receptionist team juggles the schedules for providers and the specialty services such as audiology, chiropractic, and nutrition therapy. The team works well together and takes pride in their work and their high level of responsibility in maintaining professionalism and confidentiality. They also greet patients with a smile and assist them in scheduling appointments, checking in, ensuring records are up to date and much more.
Excellent communication between the front desk and the medical assistants, referral coordinators, providers and other staff throughout the facility is a must to ensure patient needs are met. Some of their many additional responsibilities include directing calls, receiving patient records, checking insurance coverage and registering patients. They work closely with two additional staff coordinating referrals and one supporting insurance eligibility and authorizations.
Kaili Watkins says interacting with the public and seeing the new babies come into the clinic are her favorite parts of the job. While short staffing is a challenge, juggling busy provider schedules to get patients in quickly is one of the hardest jobs for receptionists.
Along with the rest of PMC, the receptionists learned a new Electronic Medical Record (EMR) system called Cerner, which has been both challenging and rewarding. The team is enjoying some of the improvements of the system such as the automated reminder calls/texts for appointments, easier scheduling, and the ability of the system to safe-check the scheduler from double-booking a patient. The system alerts the receptionist when scheduling a clinic appointment if that person already has an appointment somewhere else in the facility that day, such as a scheduled lab.
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▲ Joy Janssen receptionist team wearing their matching Bee Kind t-shirts. From left to right: Kaili Watkins, Dan Christensen, Sheena Canton
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CONTINUOUS IMPROVEMENT
Assembly and Hospital Board discuss potential sites for new building
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The Petersburg Borough Assembly and Petersburg Medical Center Hospital Board met in the assembly chambers in mid June for a joint work session to discuss potential sites for a new hospital building.
According to Hofstetter, PMC has narrowed down the sites proposed to them by the borough to two preferred locations-North Haugen and Excel.
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▲ This map shows two proposed sites for a future Petersburg Medical Center facility. The North Haugen site would be along Haugen Drive behind the Petersburg Indian Association. The Excel Street site would be at the end of 12th Street beyond Mountain View Manor.
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▲Activities Aide Shirley Yip with Gail Ribich and Marie Moore
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▲ Shirley Yip and Ron Hall Watering the Garden
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▲ Activities Coordinator Alice Neidiffer and Gail Ribich baking cookies.
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LONG TERM CARE UPDATE
LTC in June
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Summer is off to a warm and eventful start for our LTC residents. This month, Long Term Care has welcomed two new residents-- bumping our census up to 9. As our Petersburg heat-wave continues, our residents have been spending lots of time outside. Our flower beds are looking vibrant as ever thanks to the work of several of our residents. If you get a chance to check out the flower beds down by the business office, look for the American Flag flower design done by LTC resident Ron Hall! Our garden in the solarium continues to be in bloom and our peas are finally producing.
In June our residents celebrated our many fathers with a Father’s Day brunch courtesy of our activities staff. The day was relaxing and full of yummy food. June also brought World Music Day and we were happy to have Sarah Hofstetter performing again for our residents. In between different events and celebrations, our residents spent lots of time assisting with baking, doing puzzles and enjoying movies with our staff.
Our maintenance and EVS staff continue to work hard on our room upgrades. Three rooms now have been painted and new flooring has been put in with another room in progress.
Our Long Term Care Nursing department has had an exciting month as well-- congratulating three new CNAs who just passed their state exam.
Our residents are looking forward to July including more picnics, sunshine, and of course the Fourth of July festivities!
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Petersburg Hospital Guild Revival
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The 85-year-old Petersburg Hospital Guild is currently made up of more than 20 local Petersburg women dedicated to supporting the needs of Petersburg Medical Center and Long Term Care. One of the Guild members called themselves “Fairy Godmothers” – looking after and caring for the PMC staff, patients, and LTC residents. The Guild has provided many thoughtful gifts to LTC over the years such as homemade “shirt savers” for meal times, electric wheelchairs, recliner chairs and flowers for each LTC resident's birthday.
The group has a history of providing hand-sewn donations such as newborn baby blankets. They even sewed the curtains and bedspreads for the original hospital many years ago. One of the most popular gifts is the medivac kits provided to each patient who is sent out on a medivac. The kit contains toiletries, snacks and playing cards that come in handy when patients and their family have to travel unexpectedly for a medical emergency. Also popular are the smoked salmon snack packs that are provided to medivac flight crews. Rumor has it that the pilots sometimes arm wrestle for who gets to go to Petersburg!
The volunteer-run “Charity Box” thrift shop helps the Guild raise funds for these gifts. The Charity Box re-opened in June after being closed for the past two years because of the pandemic. Kathy Emmenegger has been the president of the Guild since 2010 and is excited that the group is reviving activities including the Charity Box and monthly meetings. The group is currently working on raising money to support a new medication cart for the hospital.
The Charity Box accepts donations during open hours and encourages community members to stop by and help the Guild in supporting the hospital and LTC. The Charity Box building is the original Petersburg firehall and was relocated from downtown to its current location, which is directly across the street from the hospital and behind the Chamber of Commerce. The shop is volunteer run and offers reduced priced secondhand items such as clothing and household items. The shop is open every Monday June-August from 10:00 am-2:00 pm.
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▲ Charity Box thrift store helps raise money for the Petersburg Hospital Guild.
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▲ Hospital Guild members sewing bedding and curtains for hospital rooms in 1955
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Petersburg Medical Center | 907-772-4291 | pmcweb@pmc-health.org
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