832-653-3763

Maintenance Request

Work order requests can be submitted via the link below on both computers and mobile devices! Once a request for a work order is submitted, the request can either be approved or denied. You will receive notifications for the status of the request, and when the work order is completed.

Generators - Per Texas Property Code 202

Please note that with school starting on 08/19/2024, both pools will transition to weekends ONLY after 08/18/2024.

Both pools will be open on Labor Day (09/02) and will close for the season after September 29th.

Preparing for Hurricane Season:

It’s crucial to take necessary precautions to ensure your safety and minimize damage to your property.

• Anticipate Street Flooding: During high-intensity rains, there may be street ponding or flooding if the storm drains are overwhelmed and backed up. Don’t panic if you see water accumulating on the roads. As the rainfall decreases, the storm sewers will catch up, and any water in the streets will recede. This process may take some time, so patience is key.
• Keep Cars Off the Streets: To avoid damage to your vehicles and to ensure emergency services can navigate the streets, please keep cars off the roads. Park your vehicles in garages or driveways and away from areas prone to flooding.
• Secure Loose Items: Strong winds and heavy rain can turn loose items into dangerous projectiles. Make sure to bring in garbage cans, any loose furniture, or items outside that may grow wings in the storm. Securing these items not only protects your property but also helps keep your neighbors safe.
• Stay Informed: Keep an eye on weather updates and emergency notifications. Local authorities will provide the latest information on the storm’s progress and any additional precautions you should take.
• Create an Emergency Kit: Ensure you have an emergency kit ready with essentials such as water, non-perishable food, medications, flashlights, batteries, and important documents. Being prepared can make a significant difference during and after the storm.
• Follow Local Guidance: Adhere to any evacuation orders or other instructions from local authorities. They have the most accurate and up-to-date information to keep you safe.
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By taking these steps, we can help each other stay safe and minimize the impact of the hurricanes. Stay indoors, stay informed, and take care of yourselves and your loved ones.

Congratulations to this month's Yard of the Month winners, William and Judith Knapp!

This homeowner will receive $50 cash and an official SGOA Yard of the Month sign. Winners are selected from a random drawing from all the submissions received. Keep those submissions coming!  

Do you have a neighbor with an outstanding yard? If so, please nominate them for the Yard-of-the-Month award! All nominations will be entered into a random drawing at the end of each month. 

To nominate a neighbor (or even yourself!) for yard-of-the-month, please email your recommendation to stonegaterec@associa.us and include the following information:

• Home address of the yard you are nominating
• Time-stamped photo of the yard you are nominating
• Your home address
• Your phone number
• Your reason for the nomination

A new winner will be announced at the end of each month from April through September. Winners will receive an official SGOA “Yard of the Month” sign and $50 cash courtesy of:

Jennifer Dodds REALTOR

RE/MAX Universal – Jennifer Dodds Group

Jenn@BestCypressTXRealtors.com

www.BestCypressTXRealtors.com

281-974-7033

Good luck to all our nominees, and thank you for keeping our community a beautiful place to live!

Security: HCSO Non-emergency:

713-221-6000 / option 1

Guardhouse Safety Number:

281-256-3620

Centerpoint Energy / Streetlight Outages:

713-207-2222

Associa After-Hours Emergency (Management Agent)

713-329-7100

Gas After-Hours Emergency Service

1-800-752-8036

Water / Lakes (Inframark): (Contracted by Remington MUD 1)

281-579-4500

Water / Lakes After-Hours Emergency (Inframark)

281-398-8211

Trash Services - Best Trash: (Contracted by Remington MUD 1)

281-313-2378

In an effort to implement consistent communications among the Board, the Residents, and the Management Team; please be aware that S-G Owners Association will be utilizing the online platform TOWNSQ as its preferred method of communication. As such, Residents are being directed to submit online REQUESTS for assistance with community matters on TownSq instead of calling or emailing. 

Residents can also upload their ACC Applications directly on TOWNSQ under the ARCHITECTURAL REVIEW menu and view financial reports and meeting minutes under the DOCUMENTS menu.

To program a new EZ Tag, we require a photo ID and current proof of residency for the vehicle in one of the following forms:

- Vehicle Registration

- Vehicle Insurance Policy

- EZ Tag Invoice

One of these must be submitted, show the vehicle information, and your home address within Stone Gate. Please also provide the EZ Tag and License Plate #s. Once the required proof of residency is received, we will be able to program the EZ Tag for gate access. The information can be submitted via e-mail to the stonegaterec@associa.us e-mail.

Lake Management:

The crew collected trash and debris from all lakes and shorelines on the Canyon Lakes side.

Entry Water Features: The crew added chlorine shock to each feature and cleared all the debris baskets. The North water feature is currently off pending repair of a crack on one of the pumps.

Villages III: The lights and timers are functional and accurate. The fountain is running and flowing properly. The water level is normal, and the outfall was clear of debris.

Switchback: All four fountains are running and flowing properly. We tightened the brackets for a few of the light sets after we noticed the lights had been turned downward. All lights and timers are functional and accurate. The outfall was clear of blockages, and the water level is normal.

Willow Ranch: The lights and timers are functional and accurate. Both fountains are running and flowing properly. The water level is normal, and the outfall was cleared of debris.

Nautical Point (Lake 4): The fountain is running and flowing properly. The lights and timers are accurate. The water level is normal.

Mariner's Bay: Upon arrival, the North fountain was not running. After conducting our field diagnostic tests, we determined the motor is in need of repair. We brought the fountain back to our shop for offsite maintenance. The South fountain is running and flowing properly. The lights and timers are functional and accurate. The crew also noticed the metal grate over the outlet where water flows from Switchback to Mariner's Bay had fallen off. We were able to move it back into the correct position, and I attached photos of this issue above.

Nautical Point (Lake 5): The fountain is running properly. The lights and timers are functional and accurate. The water level is normal.

Additionally, the back fountain in Harmony Springs is still down due to a dismantled CenterPoint meter and no incoming power. All other fountains on the Stone Gate side of the community were running while we drove through today.

Gate Management:

Monday -

Canyon green gates were open. Flipped toggle switch and gates were closed and operating properly.

Canyon green call box was frozen. Power cycled the call box. Call box is now operational.

Stoney falls gate was open. Flipped the toggle switch and gate is now closed.

Nautical Point gates were open. Entire system was powered off. Powered it back on.

Guard house visitor arm came off. Wind had it swaying back and forth. Went and got bigger bolts and nuts… placed them on the pole and so far so good. Looking for plastic replacements before an incident happens and messed up the motor.

Checked Blevins card reader. It continuously loses power on random days. Power cycled it and it is currently operational.

Splash Pad card readers weren’t powered on. Checked the CAP2D’s and only 1/3 were operational. Traced the problem back to the power source. Switched it out with a power source that was given to me. All access points are now operational.

Tuesday:

7&8’s gate was opened. The transceiver wasn’t reading EZ Tags. Power cycled the call box and the reader worked. Gate is operational.

Keystone Fairway gate remains open. I did more troubleshooting and came to the conclusion that the transceiver needs and converter. I’ve tested all equipment and it’s the only one not putting out power

Removed operator from Mallory bridge and labeled it accordingly, then stored inside of office back room

Resident contacted office about not being able to exit gate by motorcycle, I Adjusted sensitivity at Danbury Bridge.

Wednesday

Removed operator from mariners bay, labeled and stored it

Island shores entrance gate was open. Knox box malfunction. This it’s a constant problem. Not sure what can be the issue

Keystone fairway Hahns Peak license plates camera is offline. I’ve done a few troubleshooting myself then Eagle eye was very busy for some reason. In place for a call back but won’t get it before day is over. Will try again tomorrow.

Willow fairway cameras were offline. I power cycled all cameras thru Eagle eye. Cameras are back online.

Keystone Fairway cameras were out.Cycled modem and the cameras are now back up

Thursday

Willow Ranch exit gate was half open. I power cycled both operators, gate is operational.

Bluff Springs entrance gate was open. I reset and tested loop detector. Gate operational

Lost Mill exit gate was open. I power cycled both operators after resetting loop detectors. The gate is operational.

Attempted to install camera for tennis court today but was met with a lot of challenges. Going to grab supplies for installation tomorrow morning. Camera should be up NLT 1200

Friday

Installed Tennis Court Camera… it is now functional

Replaced the converter at keystone fairway, the transcore is now clicking but still not opening gate.

7&8’s exit gate wasn’t letting residents out. Tested the loops by driving over them and when I crossed the first one, the alarm went off. Power cycled the operator and realigned limits. Exit gate is back operational.

• CRC Concrete fixed the sidewalk tripping hazard on Red Rugosa
• Pressure washed brick wall about 170 sq. ft.
• Pressure washed concrete at Splash Pad
• Collected solicitor signs around the neighborhood
• Collected trash around clubhouse area
• Removed Speed Bumps in Lost Mills to prep for speed humps

Hundreds of Egrets begin migrating around this time of year in search of a favorable nesting area to form their rookery. History shows that these birds appear to choose the same location each year. When establishing a nest, Egrets are drawn to large, well-established trees, with dense networks of limbs conducive for protection when nesting.

First and foremost, to respect and be aware of: Egrets are federally protected by the Migratory Bird Treaty Act of 1918. What does this mean? By law, none of these birds can be killed, or their nests disturbed once they have eggs or young. It is unlawful to do anything to these birds once an egg is in the nest.

Residents can purchase items to help discourage nesting, such as air horns, bright streamers to hang in trees, water nozzles and "scare eye balloons," which are common tools used to scare away birds.

Management Updates

Click on the buttons below for more information.

Clubhouse Address:

11655 Canyon Green Drive

Houston, TX 77095

Resident Services Office Hours:

Monday - Friday| 9:00 am - 5:00 pm

Saturday & Sunday | Closed

Hybrid Board Meetings:

Board meetings are held on the fourth Wednesday of every other month at 6:00 pm at the Rec Center Clubhouse. Agendas are posted on the community website. Residents are welcome to attend. If you would like to get added to the Resident Forum, please email Management.