January 2024 Edition

Crisis Response News and More

Welcome to the January 2024 edition of the Southwest Iowa MHDS Regional Newsletter. In this edition we will discuss the Crisis Access Network Dashboard. The Region will also share important Mental Health (Brain Health) information for the month of January.

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Learn More About The Region's Crisis Access Network

The above dashboard represents Mental Health Crisis Response Team (MHCRT) data from December 2023. MHCRT is just one of the many services within the Crisis Access Network (CAN). MHCRT, is contracted through Heartland Family Service. MHCRT serves both adults and children providing effective and timely connection to community-based services or to a higher level of crisis care when appropriate.

The above dashboard represents Crisis Stabilization Services utilization in December 2023. This currently represents 3 services within the CAN. Harbor Point (CSRS), HFS Bridges Crisis Care (CSRS) and Anywhere Crisis Care (CSCBS).

Crisis Stabilization Residential Service (CSRS) is offered by two providers within the region. Harbor Point (located in Clarinda) is contracted through Zion Integrated Behavioral Health Services. Bridges Crisis Care (located in Council Bluffs) is contracted through Heartland Family Services. Both offer a 24-hour safe place providing psychiatric stabilization and case management for individuals 18 years and older experiencing a mental health crisis who don’t meet criteria for hospitalization. The programs strive to stabilize clients and assist them in returning to the community where they live. When staff are available, Harbor Point can provide transportation to clients referred/accepted into their program. The length of stay is expected to be three to five days and is completely voluntary.

Heartland Family Service Crisis Stabilization Community-Based Services (CSCBS) “Anywhere Crisis Care” began operations in January 2023. Anywhere Crisis Care provides crisis stabilization services to adults 18 years and older experiencing crisis in order to help them stabilize and remain within the community they live. This service is provided in the client’s home or community rather than a residential setting. Heartland Family Service CSCBS team provides access to psychiatric care, medication, therapy, outside resources and peer support to help in the client’s journey. The duration of this service is three to five days and is completely voluntary. 

The above dashboard represents Crisis Service Coordination utilization in December 2023. This is a short term (30 day) service provided by region service coordination to link individuals to services in their community.

Updates on Children’s CSRS and Children’s CSCBS: SWIA MHDS continues implementation of Children’s Behavioral Health Services including Children’s Crisis Stabilization Residential Service (CSRS) which is set to open in the winter of 2023-2024. Children’s Square USA will be the provider of this service and will begin with two beds and grow from there. Once the CSRS begins service, Children’s Square USA will plan for implementation of Children’s Crisis Stabilization Community-Based Services (CSCBS) “Anywhere Crisis Care”. Both services will operate similarly to those mentioned previously that serve adults.

Important Brain Health information from the MHDS Regions.

It’s time to take some time for yourself. Here are some self-care tips that can improve your brain health (mental health):

Depression can severely impact everyday lives, making it a challenge to perform normal functions. Our team of experts can connect individuals with screening to help diagnose depression. Reach out to Iowa’s MHDS Regions for helpIowaMHDSRegions.org.


The SWIA MHDS Region's Crisis Stabilization Services

Mental Health Crisis Response Team

Provides multiple crisis service

Precommital screening for residents of the SWIA Region

Assessments for court ordered committals

Telehealth Crisis Response available to SWIA Region residents. Services include assessment, stabilization and referrals to community services. This service can only be initiated by Law Enforcement

These services are expanding into all counties in the Region

For further information, Law Enforcement can contact Jenny Stewart (Director) at 712-325-5619

"To avoid the need for an Emergency Protective Custody hold or inpatient psychiatric hospitalization"

Service provided by Heartland Family Service

Crisis Stabilization Residential Service (CSRS) and (CSCBS)

Zion's Harbor Point (CSRS) located in Clarinda. Call 712-850-1389 to make a referral.

HFS Bridges Crisis Care (CSRS) located in Counci Bluffs. Call 712-325-5650 to make a referral.

Anywhere Crisis Care: Heartland Family Service Crisis Stabilization Community-Based Services (CSCBS.)  Provided anywhere client resides in the Region. Call 531-301-1029 to make a referral.

Referrals accepted 24 hours a day

A screening set up within 24 hours

Accepts referrals from friends, family, emergency departments and outpatient providers

Accepts referrals for any adult resident of Iowa

"Provides a safe, caring, and home-like environment to those with a mental illness in crisis while modeling skills needed to successfully navigate in the community"

Harbor Point link

988 offers 24/7 access to trained crisis counselors who can help people experiencing mental health-related distress. That could be:

  • Thoughts of suicide
  • Mental health or substance use crisis, or
  • Any other kind of emotion distress

People can call or text 988 or chat 988lifeline.org for themselves or if they are worried about a loved one who may need crisis support.

988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor who can help.

Your Life Iowa provides free, confidential support and connects you to resources meant to help you get your life back on track when derailed by alcohol, drugs, gambling, suicidal thoughts or mental health. 

Available 24/7 at (855) 581-8111 or text (855) 895-8398. 

Have a question? You can also live chat with a representative on yourlifeiowa.org 

If you or someone you know is in immediate danger, please dial 911