Chamina Curtis of the Commerce Department will lead this online four-week course that will explore what world-class service looks like today and some of the companies that have achieved it. Registration is underway for the inaugural course that begins April 5.
Participants will observe what it takes for a company to meet or exceed customer expectations, and gain a greater understanding of how impactful employee empowerment is in creating a culture of service excellence. And they will gain a new perspective with the trends and technology that are quickly changing the ways we offer excellent customer service.
The course is non-credit and results in a digital credential that can be shared and added to your LinkedIn profile, electronic resume, and email signature.
Registrations are underway for the inaugural class that begins April 5. Additional information and registration are available on the course web page.
In this period of business realignment, fresh starts, or new directions, we appreciate your sharing this information so your members are aware of the opportunity.
