April 2019
HCI Monthly News & Updates
Message from our New Board Chair

Happy Spring! It feels so good to finally say that! We all have just returned from Peer Conference in La Vista, NE and maybe you are feeling like me - exhausted but full. Full of knowledge from the awesome education sessions and networking; Full of excitement to start applying all of those wonderful ideas and Full of love and support from all of the amazing friendships I have made to empower myself and help remind me why I do what I do. The fabulous FAM tour took us across Nebraska earlier in the week, packed full of interesting stops that will appeal to all types in your club and is sure to be a destination your club will love. Our thoughts and prayers are with Nebraska during their flood recovery this spring.

It was great to see many new faces among our bank directors and partners, and we appreciate your fresh input! Being able to share and learn from each other and have personal connections are some of the biggest perks of HCI! When a director leaves or retires, it's never easy. We will be sad to see Val Kelsey and Linda Cloutier retire at the end of this year. Their guidance, wisdom and friendship will be missed and we thank you for your years committed to HCI.

In May, the advisory board will meet in Independence, MO which is the sight of our 2020 conference. During our meeting we will review the results of this year's conference and begin the planning process for another wonderful HCI experience. The Missouri team has great plans for us, so mark your calendars and join us February 24-28, 2020! 

Melanie Davis, CBCD
Check Mark

At Peer Group, Holly Wiest led us in some stretches and exercises that can be done while on the motorcoach. She has provided some directions for these and they have been posted on the HCI Best Practices page . You must first log in in order to access it. Once you're signed in, you can download it or print it for your records.
HCI is excited to announce that the 2020 Peer Group Conference will be held in Independence, Missouri
February 24 - 28, 2020
Make plans now to join us!

Independence loves welcoming visitors and helping them map their journeys — they’ve been doing it for generations! Whether you’re seeking a relaxing, getaway destination, an action-packed adventure, or an immersive, yesteryear experience, exercise your right to a fun, educational and entertaining experience in Independence, Missouri.

You told us that it is more convenient for you to attend Peer Group in February, so this year we've moved it up. Save the date so you don't miss out on this amazing conference experience.
Member Spotlight
Melanie Davis, CBCD
Farmers Savings Bank & Trust
Vinton, IA
Melanie Davis, CBCD is the brand new Chair of the HCI Advisory Board. She was elected during our recent Peer Group conference in
Sarpy County, Nebraska. She replaces Val Kelsey, CBCD from D.L. Evans Bank in Burley, ID who will be retiring from the bank later this year. Although many of you have met her, we thought we'd put together a few fun facts about Melanie so you get an even better idea of who she is.

Melanie has worked at Farmers Savings Bank & Trust in Vinton, IA for 6 years - the last 5 years as Heritage Club Director. Some of the many hats Melanie also wears at the bank are Marketing Director, Teller and back up to Head Teller.

One of Melanie’s favorite club memories was from her first extended trip with the club to the Southwest. “The group was listening to the guide talk about the particular area in the Grand Canyon while we stood along a ridge. I wanted to get a better view and took a step down onto the next level of ridge. The entire club gasped and yelled at me. From their view, they thought I was leaping to my death. I was scolded the rest of the trip. I loved every minute because to me it was their way of showing that they liked me, they really liked me!”

Melanie has been married to her high school sweetheart, Ryan for 18 years. They have 4 children, Marjorie (15), Abigail (14), Hayden (12) & Nile (10). She enjoys watching her kids participate in the many activities they are in. In her spare time (ha!), Melanie runs a cake/cookie decorating business from home. She enjoys learning history of wars and presidents, especially the Kennedys, and she will belt out patriotic songs with pride. Melanie won’t pass up an antique store, if she can help it, to find another Fenton glass shoe for her collection. She loves to laugh and you will always see her with a Diet Coke.

She has enjoyed her role on the Advisory board and is looking forward to learning more and growing in her new position as Board Chair.

Melanie Davis, CBCD
PTO Profile
Jim Edwards
800-852-5655 ext 14543 
In 1918 Collette set out to make travel a way of life. For Over 100 years we’ve led the way in helping guests navigate all 7 continents in Style. Innovation and change have been a part of our great history of leadership with Jack Collette to Dan Sullivan Sr. and the last several decades with Dan Sullivan Jr.! Leading us into the next century is Dan’s daughter Jaclyn Leibl-Cote, and we couldn’t be more excited for Collette’s future!


As North America’s most experienced tour operator there are many reasons to partner with Collette …..
  • OUR PEOPLE, Local Business development Managers to help guide, plan and provide presentations
  • Strong financial background & USTOA member (the FDIC of the travel industry)
  • Collette offers a $50,000,000 Professional Liability insurance policy at no cost to you
  • EXPERT TOUR MANAGERS, Collette’s tour managers are the best trained and most experienced in the industry. They are trusted local guides — experts in their destination with insider knowledge.
  • Work with Collette and earn the lowest complimentary or the most revenue - the choice is yours.
  • Revolutionary Travel Protection Plan: “cancel for any reason” and receive money back not vouchers
  • Free personalized marketing materials including your own webpage for email blasts, Facebook, Twitter and Instagram
  • Risk-free group reservations – deposits not required and no minimum group size
  • HOMETOWN PICKUP We take the hassle out of getting to the airport with our hometown pickup for all air-inclusive tours (for groups of 10 or more). No more worrying about traffic or parking, you can simply relax.
  •  Collette offers tours to all seven continents
  • Expertly crafted itineraries
  • 4-star accommodations
  • Attraction entrance fees with preferential access
  • Unparalleled sightseeing with It’s your Choice
  • Enriching cultural experiences

"For over 20 years, we have looked to Collette for our continental and international travel, knowing that we will have an exceptional, well-planned travel experience. Collette offers outstanding customer service, user-friendly travel tools and fantastic on-tour guides.”

“Collette continually works to expand their trip offerings and support services to us, their business customers, making it possible for us to offer our travelers-the best travel opportunities worldwide.”

Ronda Hughes, Director VIP Connection
CUSB Bank, Cresco IA