October 2023

Daphne Utilities Quarterly Newsletter

Teacher Mini-Grants CLOSING SOON

We are offering education mini-grants of $1,000.00 to Public Schools and Public School Educators in the Daphne Utilities Service Area that are committed to conserving natural resources and engaging students in STEM, conservation, or educational activities related to the utility service. Application closes October 9th.

Submit An Application Here 

Ghosts and wipes have one thing in common – they can haunt you! This
is because wipes do not disintegrate and can clog your sewer line. A result of using disposable wipes, septic tanks have to be pumped and pipes need unclogging more often, which can be costly.

Dispose of wipes in the trash can to avoid spooky ramifications!

New Water & Sewer Utility Rates Effective

October 1, 2023

In 2022, the Daphne Utility Board voted to increase water and sewer rates effective October 1, 2023. This is only the second increase since 2015 for utility customers. For more information, and to view rates, please visit our website. 

    Check out utility rates here

Restoring Natural Gas Service

To restore existing natural gas service, it must be scheduled through our customer service department by setting an appointment. As we have limited time slots available daily, it would be advisable to schedule ahead of cold weather. Otherwise it can be several days before we can set an appointment. No same day appointments for these type cut-ons.

Our technicians only turn the gas on at the meter. If a gas pilot light needs to be lit, it’s recommended that a gas certified plumber is secured to perform this task.

Reminder there is a $25.00 reconnection fee that will be billed once the request has been received.  

Trash Service

Daphne Utilities is always proud to partner with the City of Daphne! We do know it gets confusing at times what services we each offer. We handle the billing for trash service, the city handles the service and operation of that, along with recycling and stormwater management.

For more information on the city's services Visit the site here:

Grease Recycling

Turkey time is fast approaching! Remember to recycle your grease when you are cooking your feast! Fats, Oils and Grease can cause costly problems to your pipes and ours.

Learn more about our Grease Recycling Program

Public Natural Gas Week 

Our public natural gas utility works hard for our community—join us in celebrating our utility and its employees October 1-7 during Public Natural Gas Week (#PNGW)!

Check out more information here

Office Closings

Everyone here at Daphne Utilities wishes you and your family a happy holiday season! We are looking forward to an awesome new year in 2024! Our offices will be closed:

  • November 10th: Veterans Day
  • November 23rd & November 24th: Thanksgiving Holiday
  • December 25th & 26th: Christmas Holiday
  • January 1st New Years Holiday 

As always, if you need immediate assistance please call us at 251.626.2628. If you need to pay a bill you can visit us online at daphneutilities.com, drop a payment in our drop box or call us at 844.856.3455

Pay your bill here

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