January 2021
Daphne Utilities Quarterly Newsletter
Annual Hydrant Flushing Starting Soon
In our continued commitment to provide our customers with high-quality water services and fire flow protection, Daphne Utilities routinely flushes each of the more than 1,300 hydrants in our system.

Hydrant Flushing will start in February and continue through May. Find us on Facebook and Twitter for more information and up to date schedules.

During flushing, residents may experience discoloration and/or low water pressure. The water lines should clear after a few minutes of running faucets.
Natural Gas Main Replacement
Contractors working for Daphne Utilities will be continuing the Natural Gas Main Replacement project, starting in March. Crews will start in the Daphmont community, and will continue there for the next few months.

Crews will be replacing steel main and service lines with new polyethylene lines.
Late Fee & Delinquent Accounts

January 1, 2021- Daphne Utilities resumed normal operations for processing late payments. Late fees and cut offs to delinquent accounts have resumed.

Please give us a call at 251.626.2628 if you have any questions, or if you would like to speak to a customer service representative regarding your account.
Face Mask Order

Governor Ivey extended the mask order to March 5, 2021. Face masks are required in public. When visiting our main office, we ask that you please wear your mask.

Lend a Hand Program
Daphne Utilities and Ecumenical Ministries of Baldwin County have partnered together to help those families who are struggling to pay their utility bills or may need help with utility repairs. When you enroll in the Lend-A-Hand program your monthly utility bill will be rounded to the nearest dollar. Those extra pennies will be used to help your neighbors with their utility bills.

Call before you dig!
Planning a home improvement job? Planting a tree? Installing a fence or deck? WAIT! Before you start, call 8-1-1. Digging without calling can disrupt service to an entire neighborhood, harm you and those around you, and potentially result in fines and repair costs. Calling 811 before every digging job gets your underground utility lines marked for free and helps prevent undesired consequences.