832-653-3763

West Harris County Regional Water Authority Notice of Voluntary Stage 1 Drought Conditions

Please see the attached correspondence regarding WHCRWA Notice of Stage 1 Drought Conditions.  

WHCRWA Notice

5 Ways To Conserve Water Bathroom

5 Ways To Conserve Water Kitchen

5 Ways To Conserve Water Yard

Labor Day Holiday Office Closure

The onsite office will be closed in observance of the Labor Day holiday on Monday, September 4, 2023.

Access Cards & Key Fobs

The access cards have increased to $10 each, and the fobs are $15.

Pool Rules

As a reminder, parents are responsible for their children and visitors. All residents and guests must sign in. If your child cannot swim, please do not leave them unattended, and they must wear a properly fitting life jacket.

Please thoroughly read the pool rules to avoid being asked to leave.

Street Trees & Front Trees

The board has expressed its approval for variances to be granted for street tree removal and front yard tree removal via the ACC on a case-by-case basis, as appropriate; however, the board has not given blanket approval or modified the covenants; the owners must still go through the ACC process by submitting an application for a variance to remove street trees. The variance will only be approved if a cause exists in certain circumstances. The Association has adopted a process, and the supplement will be recorded and placed on the website.

Towing Enforcement & Short-Term Leasing

The Board of Directors made some recent changes within the community, and we would like to introduce two new policies that will take affect immediately. The following are policies regarding Towing Enforcement and Short-Term Leasing (example: Airbnb & VRBO). Read highlights of each policy on the website, however, we encourage all residents to read each policy thoroughly.



https://www.stonegatetxhoa.com/policy-update/

Heron Egret Birds

Management and the HOA Board are fully aware of the infestation of the Heron Egret Birds. Management has been in communication with Harris County Public Health and the Game Warden. These birds are federally protected, which means the birds cannot be killed or their nests disturbed when they have eggs or babies. There is a fine of $250 per bird, plus a citation would be issued to all parties involved. If you have a dead bird in your backyard, please get in touch with Harris County Public Health at (713) 439-6000.

Safety Break Information

1. Swimmers need a break. All swimmers, children especially, need to be reminded of when to rest so their stomachs do not become upset from ingestion of chlorinated water and vigorous activity. Too much chlorinated water in the bloodstream can cause hyponatremia. The body protects itself from rapid intake of water or hyponatremia by vomiting. This is also a good opportunity for children to use the restroom, preventing accidents in the water.
2. Children’s feet are tender and can be rubbed raw by the abrasive plaster finish on the pool. The longer a person is in the water, the softer their toes and feet become, making their skin more easily scraped.
3. Lifeguards have duties to perform and it is often accomplished during the Safety Break. Those duties include water testing, brushing, skimming, picking up trash, etc. Lifeguards may also take this break to cool off, hydrate, eat or even practice various lifeguard skills.
4. Texas State Code requires that each lifeguard has a set rotation and break period each hour as recommended by the American Red Cross.

In 2017, Safety Breaks were initiated at all DS Recreational Services, Inc. facilities, and has since become the industry standard. Safety breaks include both children and adults. This inclusion of adults in the ten-minute safety break brings your community into compliance with the Fair Housing Act. There are sections of this Act that stipulate how swim time can be organized, and organizing swim times to exclude certain age groups is prohibited. It also meets insurance requirements of lifeguards being on full duty any time swimmers are in lifeguarded pools, whether it be children or adults.

Safety break does not apply to any unguarded pool, such as the unguarded sections of the lazy river, the lap pool and activity pool. 

Abandoned Vehicles - Non-Gated Sections

If you observe an abandoned vehicle in any non-gated sections, please immediately report the vehicle to the Harris County Sheriff's Department non-emergency at 713-221-6000.

Parking Policy

As a friendly reminder street parking is not permitted. Street parking is our #1 complaint submitted by residents. Vehicles parked on streets, stacked/double parked in cul-de-sacs, in front of mailboxes, and at curves/turns/corners create hazards for other drivers as they cannot see around those vehicles. Please be sure that you are utilizing all the spaces in the garage and driveway to accommodate the number of vehicles they were built to hold. Vehicles parked on the street is a major concern for emergency responders and school buses as they have difficulty navigating through the community, especially the many sections that have narrow roads.

Please note that security is driving throughout the community and placing stickers on vehicles that are in violation of the deed restrictions. 

• During the hours of 5:01 am - 12:59 am, street parking is allowed only when the driveway is full.
• During the hours of 1:00 am - 5:00 am, street parking is NOT allowed.
• Guests of residents, including caregivers or domestic help, must park their vehicles in the driveway of the resident they are visiting unless the driveway is full.
• Service providers that are providing a service to a resident's lot (e.g., construction workers, landscapers, plumbers, etc.) may park on the street.
• Commercial vehicles may not be parked overnight in the neighborhood. 

If you received a sticker on your driver-side window, please correct the violation by moving your vehicle out of the street and onto your driveway. If you are having a party or gathering, please contact the HOA via TownSq or stonegaterec@associa.us, and a temporary parking pass will be issued.

Please review the parking policy for your reference.

Having a gathering?

If you are having a party/gathering and will have many visitors, please let management know with the following information.

• Name and contact information
• Address
• Date of event
• Start and end times of the event
• Street/s you will be having your guests park on

Please be courteous to your neighbors, avoid blocking surrounding driveways, and keep noise levels to a minimum.

Please send your request to stonegaterec@associa.us.

Inspections

Please be advised that our inspectors are scheduled every month for any violations of the deed restrictions. We have received reports about various concerns that need to be addressed, and the inspectors will look at all aspects of the property for compliance with the deed restrictions. Below are a few examples of what has been reported:

• Fences that are faded and need to be painted
• Fences that are rusted and need repairs
• Landscape Maintenance - overgrown, dead/dying grass, plants, and trees
• Items stored in the backyards
• Play structures that are broken and not being maintained
• Roof gutters that are broken
• Patio/Gazebo fabric covers that are faded, torn, and/or missing

A message to our motorcyclists

Please see the image below if you have been experiencing issues exiting the gates while on your motorcycle. You must slowly drive over the loop (pictured below) for the gate to recognize the motorcycle and open the gates.

Upcoming Events

Visit our upcoming events at www.stonegatetxhoa.com under Neighborhood Events.

MARK YOUR CALENDARS - 2023 UPCOMING EVENTS

Get ready for this year's blood drive! We will be hosting a blood drive with Gulf Coast Regional Blood Center this weekend on August 26 at the Stone Gate SplashPad (9901 Red Rugosa Drive) from 10 am to 2:30 pm. Come out and give to those in need! If you are interested in donating, please register using the link below.

GOAL: Our goal is to have at least 21 successful donors at your drive. We encourage donors to schedule an appointment so we know how much staff/resources are needed for the drive. They can visit this direct link to schedule their own appointment online.

https://www.commitforlife.org/donor/schedules/drive_schedule/360814

Think of your blood drive like a birthday party 🎂 : We'd like to know how many people will RSVP so we can come prepared with enough drinks, snacks, and promotional items for everyone!

PROMOTION FOR DONORS: 

• FREE IHOP voucher for a short stack of pancakes
• and a FREE coupon for a pint of Blue Bell Ice cream!

We have an exciting new promotion for the blood drive! In addition to the free IHOP voucher and pint of Blue Bell ice cream, you will be entered into weekly giveaways with Southwest Airlines!

The Southwest Airlines Giveaway will run August 1^st through 31^st! All successful donors will be entered into weekly giveaways for a chance to win $500 each week in gift cards and vouchers from Southwest Airlines!

Items Completed: 

• Harmony Springs Pedestrian Gate: our maintenance team repaired the knob on the gate as it was not opening with the code.
• Stoney Falls Pedestrian Gate: our team found that when the knob was turned, the latch wasn't retracting all of the way. They have completed the repairs and left it functional.
• Ruby Canyon Pedestrian Gate: the knob was getting stuck in the downward position, and after further investigation, the team found out the spindle inside needed to be replaced. It was replaced, and the knob is functional again.
• Willow Fairway Pedestrian Gate: our team found that when the knob was turned, the latch wasn't retracting all of the way. They have completed the repairs and left it functional. They also found that the inside of the knob was holding water. They drilled some holes in the bottom of it so it drains properly.
• 7&8 Pedestrian Gate: the lock was not working properly when the code was entered. Our team repaired the lock.
• The team replaced two stop signs. One at Redcrest/Canyon Green and the other at the SplashPad parking lot.
• Willow Ranch Lake: our team relocated one dog station to the opposite side of the lake nearest Black Sands/Muddy Springs. We relocated it because two dog stations were installed really close to each other.
• The maintenance team placed QR codes around the common areas of the community to give residents the opportunity to report maintenance items. We will continue to place more around the community.
• Guardhouse: a main entrance notification device was installed to assist the guards. They will get a chime notification when a driver pulls up.
• The HOA brick wall repair on Queenston and Tuckerton, behind the ungated section of Castle Creek, has been repaired. This is the brick wall that was damaged by a vehicle.
• Lost Mill Playground: the team just did some touch-up red painting to the playground with paint that we already had in stock.
• Power-washing: the team power-washed the main entry monuments on Barker Cypress and Queenston, front and back. They also had to do an oil change to the power washer.

Items in Progress (Projects/Work has started)

• Tuckerton and Cypress North Houston Street Lights Addition - Pending an application with the county for approval.

7&8 Stop Sign Replacement - Before & After

Willow Ranch Dog Station Re-Location - Before & After

MaintainX QR Codes Placed in Common Areas

Guardhouse Bell Device Installed

HOA White Brick Wall Repairs - Before & After

Power-Washing: Main Entries on Barker Cypress & Queenston - Before & After

Maintenance Request

We are happy to announce that we are using a new work order program, MaintainX. Work order requests can now be submitted via this link on both computers and mobile devices. Once a request for a work order is submitted, the request can either be approved or denied. You will receive notifications for the request's status and when the work order is completed. Please submit any questions or feedback to the onsite staff by clicking here. 

Clubhouse Address:

11655 Canyon Green Drive

Houston, TX 77095

Resident Services Office Hours:

Monday/Tuesday/Wednesday/Friday | 9:00 am - 5:00 pm

Thursday | 9:00 am - 7:00 pm

Saturday | Closed

Sunday | Closed

Hybrid Board Meetings:

Board meetings are held on the fourth Wednesday of every other month at 6:00 pm at the Sterling Country Club Houston National. Agendas are posted on the community website. Residents are welcome to attend. If you would like to get added to the Resident Forum, please email Management.