832-653-3763

Access Cards & Key Fobs

Effective August 1, 2023, the access cards will increase to $10 each, and the fobs will cost $15 each.

Pool Rules

As a reminder, parents are responsible for their children and visitors. All residents and guests must sign in. Unfortunately, the season has just begun, and the lifeguards have already saved 36 kids from drowning. If your child cannot swim, please do not leave them unattended, and they must wear a properly fitting life jacket.

Please thoroughly read the pool rules to avoid being asked to leave.

Street Trees & Front Trees

The board has expressed its approval for variances to be granted for street tree removal and front yard tree removal via the ACC on a case-by-case basis, as appropriate; however, the board has not given blanket approval or modified the covenants; the owners must still go through the ACC process by submitting an application for a variance to remove street trees. The variance will only be approved if a cause exists in certain circumstances. The Association has adopted a process, and the supplement will be recorded and placed on the website.

Towing Enforcement & Short-Term Leasing

The Board of Directors made some recent changes within the community, and we would like to introduce two new policies that will take affect immediately. The following are policies regarding Towing Enforcement and Short-Term Leasing (example: Airbnb & VRBO). Read highlights of each policy on the website, however, we encourage all residents to read each policy thoroughly.



https://www.stonegatetxhoa.com/policy-update/

Heron Egret Birds

Management and the HOA Board are fully aware of the infestation of the Heron Egret Birds. Management has been in communication with Harris County Public Health and the Game Warden. These birds are federally protected, which means the birds cannot be killed or their nests disturbed when they have eggs or babies. There is a fine of $250 per bird, plus a citation would be issued to all parties involved. If you have a dead bird in your backyard, please get in touch with Harris County Public Health at (713) 439-6000.

Safety Break Information

1. Swimmers need a break. All swimmers, children especially, need to be reminded of when to rest so their stomachs do not become upset from ingestion of chlorinated water and vigorous activity. Too much chlorinated water in the bloodstream can cause hyponatremia. The body protects itself from rapid intake of water or hyponatremia by vomiting. This is also a good opportunity for children to use the restroom, preventing accidents in the water.
2. Children’s feet are tender and can be rubbed raw by the abrasive plaster finish on the pool. The longer a person is in the water, the softer their toes and feet become, making their skin more easily scraped.
3. Lifeguards have duties to perform and it is often accomplished during the Safety Break. Those duties include water testing, brushing, skimming, picking up trash, etc. Lifeguards may also take this break to cool off, hydrate, eat or even practice various lifeguard skills.
4. Texas State Code requires that each lifeguard has a set rotation and break period each hour as recommended by the American Red Cross.

In 2017, Safety Breaks were initiated at all DS Recreational Services, Inc. facilities, and has since become the industry standard. Safety breaks include both children and adults. This inclusion of adults in the ten-minute safety break brings your community into compliance with the Fair Housing Act. There are sections of this Act that stipulate how swim time can be organized, and organizing swim times to exclude certain age groups is prohibited. It also meets insurance requirements of lifeguards being on full duty any time swimmers are in lifeguarded pools, whether it be children or adults.

Safety break does not apply to any unguarded pool, such as the unguarded sections of the lazy river, the lap pool and activity pool. 

Abandoned Vehicles - Non-Gated Sections

If you observe an abandoned vehicle in any non-gated sections, please immediately report the vehicle to the Harris County Sheriff's Department non-emergency at 713-221-6000.

Parking Policy

As a friendly reminder street parking is not permitted. Street parking is our #1 complaint submitted by residents. Vehicles parked on streets, stacked/double parked in cul-de-sacs, in front of mailboxes, and at curves/turns/corners create hazards for other drivers as they cannot see around those vehicles. Please be sure that you are utilizing all the spaces in the garage and driveway to accommodate the number of vehicles they were built to hold. Vehicles parked on the street is a major concern for emergency responders and school buses as they have difficulty navigating through the community, especially the many sections that have narrow roads.

Please note that security is driving throughout the community and placing stickers on vehicles that are in violation of the deed restrictions. 

• During the hours of 5:01 am - 12:59 am, street parking is allowed only when the driveway is full.
• During the hours of 1:00 am - 5:00 am, street parking is NOT allowed.
• Guests of residents, including caregivers or domestic help, must park their vehicles in the driveway of the resident they are visiting unless the driveway is full.
• Service providers that are providing a service to a resident's lot (e.g., construction workers, landscapers, plumbers, etc.) may park on the street.
• Commercial vehicles may not be parked overnight in the neighborhood. 

If you received a sticker on your driver-side window, please correct the violation by moving your vehicle out of the street and onto your driveway. If you are having a party or gathering, please contact the HOA via TownSq or stonegaterec@associa.us, and a temporary parking pass will be issued.

Please review the parking policy for your reference.

Having a gathering?

If you are having a party/gathering and will have many visitors, please let management know with the following information.

• Name and contact information
• Address
• Date of event
• Start and end times of the event
• Street/s you will be having your guests park on

Please be courteous to your neighbors, avoid blocking surrounding driveways, and keep noise levels to a minimum.

Please send your request to stonegaterec@associa.us.

Inspections

Please be advised that our inspectors are scheduled every month for any violations of the deed restrictions. We have received reports about various concerns that need to be addressed, and the inspectors will look at all aspects of the property for compliance with the deed restrictions. Below are a few examples of what has been reported:

• Fences that are faded and need to be painted
• Fences that are rusted and need repairs
• Landscape Maintenance - overgrown, dead/dying grass, plants, and trees
• Items stored in the backyards
• Play structures that are broken and not being maintained
• Roof gutters that are broken
• Patio/Gazebo fabric covers that are faded, torn, and/or missing

A message to our motorcyclists

Please see the image below if you have been experiencing issues exiting the gates while on your motorcycle. You must slowly drive over the loop (pictured below) for the gate to recognize the motorcycle and open the gates.

Bluff Springs Lake

Management is aware of the high levels of algae in the lake, and the water levels are low. Our lake management contractor has advised us that there is an issue with the well, which is why the levels are low again. On Monday, July 31st, our lake contractor will be in the field to inspect the well for repairs. At this time we do not know the extent of the repairs that need to be completed until the underground well is inspected on Monday. Management is also working with our lake contractor to remove the algae floating on top of the lake. We thank you for your patience while we work with our lake contractor to get this completed.

Upcoming Events

Visit our upcoming events at www.stonegatetxhoa.com under Neighborhood Events. If you have any questions about the event, please send us an email!

MARK YOUR CALENDARS - 2023 UPCOMING EVENTS

Get ready for this year's blood drive! We will be hosting a blood drive with Gulf Coast Regional Blood Center on August 26 at the Stone Gate SplashPad (9901 Red Rugosa Drive) from 10 am to 2:30 pm. Come out and give to those in need! If you are interested in donating, please register using the link below.

GOAL: Our goal is to have at least 21 successful donors at your drive. We encourage donors to schedule an appointment so we know how much staff/resources are needed for the drive. They can visit this direct link to schedule their own appointment online.

https://www.commitforlife.org/donor/schedules/drive_schedule/360814

Think of your blood drive like a birthday party 🎂 : We'd like to know how many people will RSVP so we can come prepared with enough drinks, snacks, and promotional items for everyone!

PROMOTION FOR DONORS: 

• FREE IHOP voucher for a short stack of pancakes
• and a FREE coupon for a pint of Blue Bell Ice cream!

We have an exciting new promotion for the blood drive! In addition to the free IHOP voucher and pint of Blue Bell ice cream, you will be entered into weekly giveaways with Southwest Airlines!

The Southwest Airlines Giveaway will run August 1^st through 31^st! All successful donors will be entered into weekly giveaways for a chance to win $500 each week in gift cards and vouchers from Southwest Airlines!

Items Completed: 

• Rec Center: the ceiling under the breezeway area has been replaced. Several areas had water damage due to the many leaks the flat roof had before it was replaced.
• Newlight Bend: the sidewalk has been lifted on Morley Lake Dr & Dellwood Springs Dr. This sidewalk is inside of the gated community (not on a resident-owned lot) and leads to the walking trail easement behind the Newlight Bend section. Our maintenance team had to remove the pedestrian gate for one day and re-installed it when the sidewalk was lifted.
• Switchback Pedestrian Gate: the door was not opening/closing properly, so our maintenance team had to adjust the hinges. It now opens/closes properly.
• Danbury Bridge Hadens Run Pedestrian Gate: Our maintenance team adjusted the hinges because the door was not closing properly. It now opens/closes properly.
• Crimson Canyon & Bluff Springs monument: the team has replaced the plug covers for both monuments as they were in bad condition. If water were to go in these plugs, they would cause the lights to trip.
• SplashPad: two out of four small light poles that had curves at the top were upgraded to LED lights by our maintenance team. One of them wasn't working at all before the upgrade.
• Our power washer is broken again. Our maintenance team tried to repair it but it still does not turn on. We are going to have to take turn it in for repairs.
• Rec Center: the volleyball area received new sand.
• No Parking Signs: our maintenance team installed more signs on the ez tag post for Mallory Bridge, Lost Mill, Lost Mill Hahns Peak, Harmony Springs, and Newlight Bend in the hopes that it will alleviate others from parking there while they wait on someone to open the gates.



Items in Progress (Projects/Work has started) 

• Tuckerton and Cypress North Houston Street Lights Addition - Pending an application with the county for approval.

Rec Center Breezeway Ceiling Replacement - Before

Rec Center Breezeway Ceiling Replacement - After

SplashPad Small Light Upgrades

This is what the poles looked like before the upgrade to LED lights

After - one light at the entry of the playground and another inside of the SplashPad

No Parking Signs Added to EZ-Tag Posts

Rec Center Volleyball Sand Refill

Maintenance Request

We are happy to announce that we are using a new work order program, MaintainX. Work order requests can now be submitted via this link on both computers and mobile devices. Once a request for a work order is submitted, the request can either be approved or denied. You will receive notifications for the request's status and when the work order is completed. Please submit any questions or feedback to the onsite staff by clicking here. 

Clubhouse Address:

11655 Canyon Green Drive

Houston, TX 77095

Resident Services Office Hours:

Monday/Tuesday/Wednesday/Friday | 9:00 am - 5:00 pm

Thursday | 9:00 am - 7:00 pm

Saturday | Closed

Sunday | Closed

Hybrid Board Meetings:

Board meetings are held on the fourth Wednesday of every other month at 6:00 pm at the Sterling Country Club Houston National. Agendas are posted on the community website. Residents are welcome to attend. If you would like to get added to the Resident Forum, please email Management.