Quarterly Newsletter

February 2025

A Lifeline for Providers, Hospitals, and Care Teams

Better care starts with better data. The West Virginia Health Information Network is a digital bridge to comprehensive, near-real-time patient data — across a patient’s care settings — right at your fingertips.

Dear Valued WVHIN Client,

Welcome to the WVHIN Newsletter, your quarterly digest dedicated to keeping you informed about the latest enhancements and updates within the West Virginia Health Information Network. Expect valuable insights into our core services and tools, including new feature rollouts, new participants, upcoming events, and critical reminders. Our newsletters aim to provide you with timely information to ensure you're equipped to deliver the highest quality of care and stay ahead.

West Virginia Health Information Network

Update from the Executive Director

As we advance into the coming months, WVHIN remains committed to delivering excellence across all facets of our operations. Recent enhancements to our application platform are designed to provide even greater value to our users, ensuring streamlined access to critical health information across the continuum of care.

Our efforts are also closely aligned with vital health initiatives, particularly in addressing substance use disorders (SUD), behavioral health, and social determinants of health (SDOH). These areas are pivotal in driving better health outcomes for West Virginians, and we are proud to support stakeholders in making a measurable impact.

As we move forward, WVHIN remains committed to supporting the health of West Virginians through collaboration and innovation. Thank you for your partnership and trust in WVHIN. Together, we are making a difference.

Sonia Chambers, Executive Director

"As Medical Liaisons for the Valley Health WIC clinics, we have the ability to access the WVHIN portal to pull required anthropometric and hematological measurements. Many of the participants we serve are from rural areas and often lack transportation. The WVHIN allows us to have access to participants' most recent doctor appointments and possibly obtain information needed to complete some appointments over the phone, eliminating the barrier of transportation.

For additional appointments which require physical presence, we are often able to shorten time in the office and pull measurements for participants beforehand. Overall, the WVHIN has become an added asset to our clinics by reducing both barriers and time spent in the office for our participants."

A new filter has been added to Population Explorer to identify Emergency Department (ED) or Inpatient encounters resulting from a consumer’s mental health diagnosis. The global filter is based on ICD-10 codes associated with the HEDIS Follow-Up After Emergency Department Visit for Mental Illness (FUM) and Follow-Up After Hospitalization for Mental Illness (FUH) measure.

To access this filter, choose Mental Health Follow-up from the Saved Filters menu at the bottom of the Population Explorer filter window as shown. You can combine this filter with other Quick Filters, such as Encounter Type (Emergency or Inpatient), Encounter Date, and Date of Birth to pull a list that includes your consumers over 6 years of age who were admitted to an ED or Inpatient setting with an ICD-10 code tied to this measure.

InContext for Meditech Expanse Customers: Now Available!

The WV Health Information Network (WVHIN) is thrilled to announce that our InContext application is now available to be embedded within Meditech Expanse!  InContext is a convenient tool that healthcare providers can use to access their patient’s clinical information directly from the electronic health record (EHR). Using InContext directly from the EHR, users are authenticated and presented with their patient information without accessing a separate system and patient search.

Ready to get started? Email us at info@wvhin.org and we will send you instructions on how to get started. 

WVHIN Win!

Customer Testimony

What's Your WVHIN Win?

Please share your story of how WVHIN has helped you!

Email us at info@WVHIN.org with the subject line "WVHIN Win!" If your testimony is featured in our upcoming newsletter, we’ll send you a WVHIN branded blanket as a thank you.

Meet Our New Logo!

WVHIN is excited to announce that we are currently rebranding. Be on the lookout for the launch of our brand-new website. We can't wait for you to see the finished resolute. Until then, here's a first look at our new logo!

A quick reminder – WVHIN users must be verified every 90 days to maintain their access.

HIE Admins should be sure to audit themselves to avoid account suspension. Should your HIE Admin account(s) become suspended, please contact WVHIN Support at 1-844-468-5755 to be reactivated.

Use the HIE Admin Tool – 90-Day User Audit Tip Sheet for a step-by-step process to ensure appropriate users remain active in the system. 

Your feedback matters! If you receive a customer survey, please take a few moments to share your experience.

Your insights help us improve and provide the best service possible.

Thank you for your time and support!

WVHIN on the Road!

Do you have an upcoming conference or networking opportunity you think the WVHIN could positively contribute to? Please let us know at info@wvhin.org.

Pictured here are some of our team members at the WV Rural Health Association, and we look forward to joining our colleagues in Behavioral Health at the WVBPHA Senior Leaders Conference in April 2025.

WVHIN Days of Service

About WVHIN

For more than 10 years, WVHIN has connected healthcare providers with data from most of the state’s providers, hospitals, laboratories, agencies, and more.

WVHIN’s mission is to provide the healthcare community with a trusted, integrated, and seamless electronic infrastructure that enables health data exchange for high-quality, patient-centered care.