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nhsManagers.net

11th March 2025

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News and comment from

Roy Lilley



Worries...

_____________

If it was a game it would be like Sunday league teams squabbling over the decision of a linesman, but…


… it’s not a game.


It’s people’s lives, careers and futures. To be honest, it’s one of the ugliest rows I’ve seen in the NHS, for a long, long time.


Right now, I can’t imagine what it must be like to be a physician associate.  


To have an honest desire to work helping people, study to be the best you are allowed to be and land a legitimate career in the NHS, only to see your ambitions thwarted. Your existence the source of controversy and argument.


PAs are having a really wretched time. Examples of PAs faults and failings identified, amplified and presented as a unique danger.


Think about this for a minute;


  • In the six months between April and October 2024, 235 never events were reported in the NHS.
  • A 2018 study estimated that approximately 237 million medication errors occurred in the NHS each year
  • Harmful diagnostic errors may occur about 1 in every 14 general medical hospital patients. 


Don’t tell me the NHS is a beacon of safety and PAs are somehow infiltrators. Behind the lines… sabotaging it. 


Doctors make mistakes, as do all health professionals. All workers and all human beings, do. Systems fail and judgements called into question. The difference? Health workers cover up their mistakes for fear of prosecution and joblessness.


The system is designed and weighted against the truth and to incite cover-up.


But, there is more. There is something that needs to be said about the future of the NHS workforce. Something so blunt, no one will whisper it.


I regard myself as nothing more than an NHS fan. I survive, precariously in the hope that people just like you are kind enough to give me space in their day.


It is precious and I value it and have no intention to put it in jeopardy… but if it is to be based on honesty, there are truths that need to be told.


Let me tread softly. 


Historically, manufacturing required highly skilled artisans, such as blacksmiths and weavers. The Industrial Revolution replaced many of these skilled workers with factory machines, operated by low-skilled labour.


Today, robots and AI-driven production lines have eroded the need for even semi-skilled workers. Shifting employment towards maintenance and oversight roles.


Accountants, once manually recorded financial transactions. Prepared statements by hand. Along came Excel… reducing the demand for basic bookkeeping skills.


Now, AI-driven accounting software, the likes of Xero and QuickBooks automates financial reporting, tax calculations and even audits. Reducing the need for mid-level accountants.


Have you bought a house recently? The legal tasks will, most likely have been done by a conveyancing-assistant, underpinned by software, the likes of Clio.


What about us? What about the NHS? Are we impervious? 


Because we turn up our collars to the winds of change, it does not mean they will they blow themselves out.


Healthcare has traditionally been resistant to what is, frankly, ‘deskilling' due to its reliance on human judgment, patient interaction and complex problem-solving. 


AI, machine learning, natural language systems and automation are changing that. Right now, in real time. 


We already know the likes of IBM Watson, can diagnose conditions with an accuracy rivalling doctors.


Automated diagnostic tools are reducing the need for highly trained specialists. 

Chatbots and virtual assistants are taking over initial consultations, reducing the demand for GPs in routine cases.


Robotic-assisted surgery such as Da Vinci, allows less-experienced surgeons to perform complex procedures with machine-learned guidance.


Automation in drug dispensing and robotics reduces demand for some nursing and pharmacy roles.


Physician Associates? 


Their roles augmented by decision support technologies will be transformative to the role of the training doctor and their potential for exhaustion and innocent errors.


What happens to the human side of medicine? The bedside manner, ethical decision-making and emotional intelligence?


You be the judge.  


High-end specialists will remain valuable but we know they’ll increasingly rely on decision support. 


But…


… bluntly, mid-level roles such as radiologists, pathologists, pharmacists face significant deskilling and potential job loss. Is anyone safe?


Yes…


… low-skilled healthcare workers such as nursing assistants, carers will expand due to the need for a human touch.


The medical profession will likely see a shift from knowledge-based expertise to AI-augmented decision-making, where the ability to interpret and apply machine learned insights becomes the most valuable skill. 


Some roles… eliminated.  Others… will evolve into AI-human, hybrid-professions.


The skills we have today, the way we are organised, our hierarchies, the normal... will give way to a new normal... much quicker than we think. We are on the cusp of a medical revolution.


There will be new careers; people trained differently to do jobs that are not yet invented ...


... wake-up; PAs are the least of your worries.

Want to contact Roy Lilley?

Please use this e-address

roy.lilley@nhsmanagers.net 

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Disclaimer

Dr Paul Lambden


Liver Cancer


'...liver cancer in both women and men is highest in the most deprived areas of the country with approximately 800 men and 370 women diagnosed each year. This is about double the rate in men and women living in the least deprived areas. The North-West of England has the highest rate of liver cancer cases in the country in both men and women. The lowest rates are found in the East of England.'


News and Other Stuff

-

>> NHSE finance chief quits in top team overhaul - that's the last man standing in the top team, gone.

>> NHSE and DHSC to be cut - by 50%... employment lawyers will be rubbing their hands.

>> Almost a third of general practice nursing staff in England have still not received a pay rise for 2024/25 - RCN survey.

>> Virtual ward cost similar to inpatient care - study

The latest events from the Inquiry, exclusive from

Prof Brian Edwards

This is a really revealing episode;


Anglo-Saxon Language


'... Under what was alleged as ‘pressure’ from Dyson, ministers gave instructions to civil servants to award a contract worth £100,000 to Dyson, contingent of course on MHRA approval, so that the company could begin to prepare for manufacture.'

 

‘The perception that the government had a VIP channel which some suppliers could enter and be processed quickly was extraordinarily dangerous to the reputation of the process. It would have been better if we had not had one.’ 

Have a look...


... a brand-new one-page infographic has been created by the ME Association to help healthcare professionals make an accurate and early diagnosis in people with ME/CFS. It includes expert information from Dr Charles Shepherd (Honorary Medical Adviser to the ME Association), and is based on the new NICE guideline on ME/CFS.

Prof Brian Edward's latest report...


A procurement system with a high corruption risk...


'... they could not cope with the volumes involved, faced supply chain disruption,massive international competition and an IT system that could not adapt to the crisis...'

⬇️ For more news, scroll down








This is what I'm hearing, unless you know different. In which case, tell me, in confidence.

__________


>> I'm hearing - the 'Ten Year Plan' will include student loan forgiveness for students willing to work in areas of highest deprivation.

>> I'm hearing - Healthcare property company Assura - which owns hundreds of GP practice premises across the UK - could be set for a £1.61bn takeover after its board said it was 'minded to recommend' that shareholders accept a bid from private equity investors.

More news


>> 10 top threats to US patient safety in 2025 - interesting and surprising list.

>> Tens of thousands of children, with parents subject to ‘no recourse to public funds (NRPF), including some children with British citizenship - are being denied childcare.

>> Healthcare needs to prepare now - for automation disruption to come.

>> Cancer tests and virtual wards - targeted for new cuts.

A cuppa-builder's read...

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