It's 211 Day!
Day and night, the team members at 211 talk to people who are scared, frustrated, and confused. And since the start of the pandemic last year, they have served as essential workers, answering calls around the clock and helping more people than ever before.
Last year, 211 team members fielded more than 20 million calls across the country, connecting struggling people with essential resources to solve their health care, housing, and food problems. From the first hello, 211 team members offered comfort and hope.
Here at home, your commitment and donation to United Way Blackhawk Region provides this 24/7 service for our neighbors. Click the button below to see the 2020 Report for Rock County calls to 211.
211 is one of our most effective strategies to reach people in need. No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with resources and services in their community that improve their lives.
Calls are answered by real people, able to support someone in crisis from that first hello to the help they need. In fact, 211 specialists are trained to identify and address root causes of a client’s problem – and connect them with a wide range of available resources that meet all the underlying needs, not just the one that prompted the call, text or email.
211 is a vital part of United Way’s efforts to build stronger communities and fight for the health, education and financial stability of every person in every community. By supporting this work, you’re helping transforming lives for the better.