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News, Information and Commentary
November 2017
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Courtesy of The Seattle Times
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What do you think NACM should be doing?
A few thoughts from
Jon Flora, President & CEO
About 4 years ago, we surveyed our membership to find out what you wanted and needed from your professional association. At that time, many of you asked for online classes, additional seminars, and more focus on professional education versus social activities.
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Since then, we have tried hard to honor your requests and, based on current activity, believe we have been successful in delivering what you wanted.
One of the constants since 2013 has been continual change at a rapid rate in our world, our association and our business community. Your individual needs have changed, too. So, it is time to reach out again.
In the next couple of weeks, you will be receiving a new online survey designed to gather opinions from NACM BCS members, customers and partners. Your responses will help guide us as we look forward to designing the products, services and organization that will best suit you for the next 4-5 years. It will also give us some direction about the educational programs we offer; the relationships we choose to have with vendors, national colleagues and others; and, other opportunities to make NACM Business Credit Services the best resource for credit professionals.
There will be no “right” answers.Just tell us what want you think and want. This is about serving you to the best of our ability so it is important that you speak up. We are excited to receive your feedback. Thank you, in advance, for your participation.
As for current events, be sure to note next week’s
Lunch & Learn about
Credit Card Chargebacks. This online presentation already has a long list of attendees and we are close to being full.
Register today if you are interested in participating. For NACM BCS members, it is a free event.
Finally, we have two important holidays in November. Veterans Day sets aside time to salute those who have served our country. To our veterans, we offer our deep gratitude for your service. At the end of month, Thanksgiving is the time of friends and family gathering together to be thankful for what we all have. We hope you enjoy both celebrations that are important acknowledgements of our way of life.
For all of us at NACM Business Credit Services, thank you for being part of our professional family. We appreciate your involvement in the association and the credit profession. Have a great November.
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Brown & Haley a sweet treat
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A member of NACM BCS since 1968,
Brown & Haley - makers of world famous
Almond Roca - continues to thrive after 99 years with family ownership. The
Puget Sound Business Journal looked at the Tacoma-based company in this recent article. Click below to learn more:
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A more recent addition to the NACM BCS family,
Funko is a story of a local company that has done well. After opening its new flagship store in Everett, WA in August, the company went public in October with a $245 million IPO.
The following article, also from the
Puget Sound Business Journal, offers a look at this exciting company.
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PACCAR cruises down the road
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NACM member continues to post healthy profits while being a leader in the truck marketplace. Read about Bellevue, WA- based
PACCAR in this article from the
Motley Fool.
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November Webinar:
Dealing with Credit Card Chargebacks
November 8th
FREE for Members
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We have been hearing from a lot of members about their challenges with credit card charge backs. Our colleagues at Vantiv have agreed to present a webinar on on
Wednesday, November 8th. If you are facing charge back challenges, this is a must do for you!
This presentation has been scheduled to fit the time differences between our colleagues in Hawaii, Alaska and on the West Coast. You'll be able to participate from your desktop or gather a bunch of people in a conference room and have a party!
- Hawaii 10:30 a.m.
- Alaska 11:30 a.m.
- West Coast 12:30 p.m.
This presentation will be valuable for your credit team and everyone in your Finance Department.
Also, if you have a specific issue or question, please send it ahead of time so the speaker can respond during the program. Send your question to:
There are limited spots for the webinar and it is filling fast.
Register today by clicking on the button below.
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Alaska Holiday Luncheon & Seminar - December 5th
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Join us for NACM's annual Alaska Holiday Luncheon and Seminar. We will gather on Tuesday December 5th at the Embassy Suites Hotel in Anchorage.
The program will feature
Alaska's State Economist
for an annual look at the 49th State's economy;
Paul Krause, NACM Collectons Manager
will present tips for "
Being successful in Collections"
, and
Larry Felix
VP of Sales for Carlile
will address
"How to drum up sales in a down economy".
The Alaska Supplier and Food group meeting will precede the program.
Click on the button below to register. For "Lower 48" members wishing to attend, please call us at 800-432-5710 for hotel information.
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December Lunch & Learn:
A new way to calculate credit card surcharges
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SAVE THE DATE: December 7th
FREE for Members
Our partners at UTA and Vantiv have unveiled a new software product to help you accurately calculate credit card surcharges. It's now legal in most states to pass along those costs to your customers and now you will be able to accurately calculate the correct amount using this service.
Be sure to attend the Lunch & Learn at
12:00 PST on
December 7th
at our office in Seattle. Lunch will be hosted by UTA.
The session is also available via teleconference for members in other locations unable to attend in person.
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Hawaii Winter Credit Forum
Honolulu, Hawaii
March 16, 2018
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Hawaii Winter Credit Forum
presented by UnitedTranzactions
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Save the date:
Friday, March 16, 2018
. The Hawaii Winter Credit Forum returns to Honolulu for a second year. Great speakers are already signing on and we thank UTA and D&B for agreeing to again help sponsor the program.
Whether you're Kama'aina or coming from the mainland on business or vacation, join NACM on March 16th for a day of professional education. Registration is open! Click below.
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Book your room today, too!
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A special hotel rate at the Hilton Waikiki Beach Hotel has been arranged for NACM members and partners.
The Hilton Waikiki Beach on Kuhio is just a short walk from the famous beach of Hawaiian Royalty. A conveniently located and top ranked property, the Hilton is a perfect hotel for our kind of meeting.
Just click below to make your reservations. The room block will go quickly so make your plans today!
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There is new activity on the Job Bank!
If you are needing to fill a position or are looking for a job, the
NACM Job Bank
is for you. It gets a lot of traffic and - best of all - it's a
FREE
service for our members!
Click below to give it a try.
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It is important to stay on top of local news where we do business. Just click on the location of interest to read more:
Hawaii:
No death by Amazon in Hawaii
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Funding small business recovery
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For overwhelmed small business owners, the possibility of a natural disaster may be a low priority compared to keeping customers happy and the bills paid. When an unfortunate and unplanned disaster strikes, they have to be creative when putting their lives and their businesses back in order.
Learn more from our partners at Experian:
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EVENT & TRADE GROUP CALENDARS
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Puget Sound Area
Nov. 9 11:30 a.m. Flooring
Nov. 14 11:30 a.m. Transportation
Nov. 14 11:30 a.m. Ad Media
Nov. 15 11:30 a.m. Tacoma Construction / Food
Nov. 16 11:30 a.m. Wiring
Nov. 21 11:30 a.m. HVAC
Anchorage
Nov. 15 12:00 p.m. Alaska Suppliers & Food
Honolulu
Nov. 14 11:30 a.m. Hawaii Hospitality
Nov. 15 11:30 a.m. Hawaii Food
Nov. 17 11:30 a.m. Hawaii Building
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Upcoming Professional Programs
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Lunch & Learn Schedule
All presentations available electronically
Nov. 8
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Managing Credit Card Chargebacks
Matt Fluegge, Vantiv
Live Webinar - Registration Required
FREE
for members
Dec. 7
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Credit Card Surcharging Made Easy
Dean Middleton, UTA
NACM Office, Seattle & Live Webinar - Registration required
FREE
for Members
Seminars
Dec. 5
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Alaska Holiday Luncheon & Seminar
Mar. 16
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Hawaii Winter Credit Forum
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Coming to the May 2018 Annual Seminar
Active Shooter Training
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We've had a number of members ask us to do a presentation to help prepare for the unlikely event of an Active Shooter in the workplace. For early May, 2018, we have arranged for a special presentation by the Seattle Police Department designed to help us all be prepared for what we hope will never happen.
Date and time are still to be confirmed, Look for more details in weeks ahead.
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It's not early to start thinking about NACM's National Credit Congress. We head for Phoenix June 10-13, 2018. For Early Bird registration, click on the link below.
Scholarship opportunities are also available now to attend Congress. To apply for an award from NACM BCS, please click below on
Scholarships.
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Veterans Day 2017
Thank you for your service
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Need help with Collections?
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Don't settle for
"My dog ate the invoice."
Call
NACM Business Credit Services for help with your outstanding balances and A/R Management.
Best rates, best service, best recovery
800-432-5710
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D & B Credit: Next-Generation Risk Intelligence
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Evaluating the most complete and current credit-risk insights is simpler and more efficient than ever with D&B Credit solutions.
Comprehensive, intuitive and dynamic, this platform lets you make smart credit decisions faster. Keep a close eye on your key accounts and better monitor your entire portfolio, which gives you the information and time you need to drive growth by building valuable relationships with customers, partners, and colleagues.
With powerful segmentation tools and personalized alerts, your entire team will be able to:
- Tag customers for flexible organization, monitoring and reporting
- Segment customers by the characteristics that are important to you.
- View past 12 month trends in summary or detail form
Talk to your NACM rep today to learn more about D&B Hoovers!
800-423-5710
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USE YOUR MEMBERSHIP
BUILD YOUR PROFESSIONAL NETWORK TODAY
CLICK ON THE ICONS BELOW
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A leader in commercial credit products and services since 1899
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