News, Information and Commentary
October 2017
Kilauea Lighthouse, Kaua'i, Hawaii
Time to focus on learning

A few thoughts from
Jon Flora, President & CEO
As autumn arrives, our focus falls on education. It’s something we’ve been trained to do since kindergarten. For NACM and our members, that means we’re hosting seminars, conferences and even short Lunch & Learn events. And, the way we host some of those is changing.
To that end, we are growing our Lunch & Learns and seminars. Based on attendance and your feedback of these activities, we hear that’s what you want. We are also helping promote conferences offered by other Western affiliates and colleagues that we believe our members will find beneficial. Much of this e-news focuses on these programs and I hope you will make note of upcoming dates so you can participate.

In the last year or so, we have seen a significant drop in enrollment in our locally taught class offerings, such as the certification sessions. In response, we have taken a hiatus and opted to refer those of you that do want the classes to NACM National.

You’ll also see that we are actively encouraging the mix of business with pleasure. Whether it’s our Hawaii Forum or the Construction Conference offered by our friends in Phoenix, you can take a day or two for professional education and add a day or two to extend your weekend a little bit. The early response has been positive to this approach so I ask you to consider it, too! We know you will learn a lot, and have fun, too.

We've included a few other interesting stories, below, about new products, milestones and our Job Bank. Take a few minutes to browse through them. Our lives are moving and changing quickly. NACM BCS is doing our part to help you keep up to speed.. Let us know how we’re doing at:

Have a great October and thanks for being part of NACM.       
Western Region Credit Conference LAST CALL for registration!

October 11-13, 2018
Join professional colleagues from around the West for this year's NACM Western Region Credit-Con. We gather in San Diego October 11-13, 2017. Click below to register and we'll see you in a few weeks in the Southern California.

Credit-Con Scholarship Winner
We are pleased to announce that Amy Amundson, Corporate Credit Manager for Seattle-Based Charlie's Produce has been awarded a scholarship to attend the Western Region Credit-Con in San Diego. The award pays for 100% of the conference registration fee (a $445 value).

Congratulations, Amy!

November Webinar:
Dealing with Credit Card Chargebacks

SAVE THE DATE: November 8th

FREE for Members
We have been hearing from a lot of members about their challenges with credit card charge backs. Our colleagues at Vantiv have agreed to present a webinar on on Thursday, November 9th. If you are facing charge back challenges, this is a must do for you!

This presentation has been scheduled to fit the time differences between our colleagues in Hawaii, Alaska and on the West Coast. You'll be able to participate from your desktop or gather a bunch of people in a conference room and have a party!

Hawaii 10:30 a.m.
Alaska 11:30 a.m.
West Coast 12:30 p.m.

This presentation will be valuable for your credit team and everyone in your Finance Department.

There are limited spots for the webinar so register today by clicking on the link below.

For more information and to register, please email us
Alaska Holiday
Luncheon & Seminar
Anchorage, Alaska
Alaska Holiday Luncheon & Seminar - December 5th
Join us for NACM's annual Alaska Holiday Luncheon and Seminar. We will gather on Tuesday December 5th at the Embassy Suites Hotel in Anchorage.

The program will feature Alaska's State Economist for an annual look at the 49th State's economy; Paul Krause will present on tips for being successful in Collections work, and Larry Felix VP of Sales for Carlisle will address "How to drum up sales in a down economy". The Alaska Supplier and Food group meeting will precede the program.

For "Lower 48" members wishing to attend, please call us at 800-432-5710 for hotel information.

December Lunch & Learn:
A new way to calculate credit card surcharges
SAVE THE DATE: December 7th

FREE for Members

Our partners at UTA and Vantiv have unveiled a new software product to help you accurately calculate credit card surcharges. It's now legal in most states to pass along those costs to your customers and now you will be able to accurately calculate the correct amount using this service.

Be sure to attend the Lunch & Learn at 12:00 PDT on December 7th at our office in Seattle. Lunch will be hosted by UTA.

The session is also available via teleconference for members unable to attend in person.

For more information, call us at NACM at 800-423-5710 
Hawaii Winter Credit Forum
Honolulu, Hawaii
Hawaii Winter Credit Forum
presented by UnitedTranzactions
Save the date:  Friday, March 16, 2018 . The Hawaii Winter Credit Forum returns to Honolulu for a second year. Great speakers are already signing on and we thank UTA and D&B for agreeing to again help sponsor the program.

Whether you're Kama'aina or coming from the mainland on business or vacation, join NACM on March 16th for a day of professional education. Registration is open! Click below.

Book your room today, too!
A special hotel rate at the Hilton Waikiki Beach Hotel has been arranged for all NACM members and partners.

The Hilton Waikiki Beach on Kuhio is just a short walk from the famous beach of Hawaiian Royalty. A conveniently located and top ranked property, the Hilton is a perfect hotel for our kind of meeting.

Just click below to make your reservations today. The room block will go quickly so make your plans today!

CreditScape 2018 Spring Summit
April 4-5, 2018 - Garden Grove, CA
Join our colleagues from the Credit Management Association in California for the spring CreditScape focusing on Change Management. If you are in Southern California or have reason to be there, this is a great program to attend.

For more information, click below.

Southwe st Business & Construction Credit Conference
April 5-6, 2018 - Tempe, AZ

Sheraton Phoenix Airport Hotel
Now in its 18th year, this is the premier educational event in the Southwest for business credit managers in all industries, and for those who supply construction materials or lend money for construction projects of any kind.

Save the date. If you're heading to Spring Training, add some time for professional education. Look for more details to come.


NACM National Credit Congress
Phoenix, Arizona
June 11-13, 2018

Latest Job Opportunities
There is new activity on the Job Bank!

If you are needing to fill a position or are looking for a job, the NACM Job Bank is for you. It gets a lot of traffic and - best of all - it's a free service for our members! 

Click below to give it a try.

Business news highlights
It is important to stay on top of local news where we do business. Just click on the location of interest to read more:

Washington: Amazon echoes Boeing
Washington: Amazon to build H2 
Hawaii: TOTE to begin service to Hawaii
Hawaii: Hawaii first to go cashless for pot
Alaska: "Blue Economy" could benefit AK
Alaska:  Huge interest in LNG project
Arizona: HOA foreclosures surge
Business impact of Harvey
There is plenty of anecdotal information about the impact of Hurricane Harvey on Houston and the surrounding areas. But, our partners are Experian offer a look at how to actually assess the full economic impact of the storm and what ti will take to recover. Click below to learn more.

Equifax Data Breach
While not the biggest breach, this is being reported as the most damaging breach because of the nature of the data taken. The first step is to find out if your information was accessed.

This helpful alert from NACM member Moss Adams covers how to do this along with other steps to protect your data now and in the future.

The end of an era
In 1969 the Boeing 747 made its first flight and ultimately changed air travel forever. By the end of this year, the last domestic passenger flights will end for the Queen of the Skies.

737 Combi's to be retired
NACM member Alaska Airlines is preparing to retire its fleet of unique and one-of-a-find 737-400 airplanes. Designed to carry both people and cargo, Alaska is the only domestic airlines with this unique design. And, it's soon to go away.

Read the story below from another member - The Seattle Times.

Oregon tax update
For our members doing business in Oregon, it's important to be aware of a a number of new tax-related bills passed by the legislature in its 2017 session. Key bills relate to investments in transportation and health care. Click below to learn more.

Industry Trade Groups
Puget Sound Area

10.10  11:30 a.m.   Transportation
10.12  11:30 a.m.   Flooring
10.17  11:30 a.m.   HVAC
10.18  11:30 a.m.   Tacoma Construction - Food
10.19  11:30 a.m. Ad Media - Wiring - Eastside Construction


10.18   12:00 p.m.  Alaska Suppliers & Food  


10.17  11:30 a.m.  Hawaii Hospitality 
10.18  11:30 a.m.  Hawaii Food 
10.20  11:30 a.m.  Hawaii Building 

Upcoming Professional Programs
Lunch & Learn Schedule
All presentations available electronically

11.8 Managing Credit Card Chargebacks
Matt Fluegge, Vantiv
Live Webinar - Registration Required
 FREE for members

12.7 Credit Card Surcharging Made Easy

Dean Middleton, UTA
NACM Office, Seattle & Live Webinar - Registration required
FREE for Members


12.5.17 Alaska Holiday Luncheon & Seminar

3.16.18 Hawaii Winter Credit Forum
Avalara solves sales tax issues
It’s not always easy to know where you have an obligation to collect and remit sales tax based on nexus-creating activities. This handy guide will help you understand everything you wanted to know about nexus (but were afraid to ask)

Click below for more information or contact your NACM BCS sales representative at 800-432-5710

D & B Credit: Next-Generation Risk Intelligence
D&B Credit is Dun & Bradstreet’s next-generation risk intelligence platform. Built on a foundation of the most comprehensive and reliable business credit data in the world, and providing customizable, intelligent risk assessment, D&B Credit is going to change the way modern finance works.

D&B Credit provides three primary functions:
  • Intelligent Decision Making—Make decisions confidently with easy-to-understand analytics and scores, and third-party web and social information.
  • Shape the Way Data Builds Relationships—Flexible tagging options so you can segment companies by characteristics you chose and manage accounts dynamically.
  • Real-time Monitoring—Customizable alerts that intuitively bring you the data that matters most the moment you need it.

Talk to your NACM rep today to learn more about D&B Hoovers!  800-423-5710 

A leader in commercial credit products and services since 1899