Trainings @ Community Boards
What Mediators Need to Know for Nurturing Cross-Cultural Agreements
With Doris Chau, Christopher P. Kriesen
& Jessica Donguan Tang
September 30, 5-7pm PDT | Online Via Zoom
In a city as diverse as San Francisco, cross-cultural mediation is the norm. This clinic, led by native Chinese speakers, will focus on how mediators of all backgrounds can be sensitive to and nurture resolution agreements with Chinese disputants. 

´╗┐We will discuss how to build trust and explore underlying issues when working with participants from Chinese cultures. San Franciscans with Chinese ancestry make up more than 25% of the population. Join us to learn how best serve the Chinese community as mediators and practice your skills.

Participants will learn:
  • How to model best practices
  • How to frame the meeting process
  • How to build trust
  • How to best use language, listen, and express understanding

Agenda topics will include:
  • Chinese cultural norms and manners
  • How emotions can prevent agreements
  • Modeling best practices to nurture agreements
  • How language, listening, and expressing understanding can encourage agreements
  • Plus more...
Doris Chau
Doris Chau is a graduate of Syracuse University Schools of Law (J.D.) and Education (M.A.) and U.C.L.A (B.A. Psychology). She holds a black belt in Karate. She lives with her husband and sons in San Francisco. She is a native speaker of Cantonese.
Christopher P. Kriesen
Christopher P. Kriesen is the Founder and Principal of The Kalon Law Firm. He is a trained mediator (Advanced Mediation Workshop, Harvard Law School, Program on Negotiation) and is a Lawyer of the Year, Hartford, for Mediation in 2021 and for Arbitration in 2022 (Best Lawyers).
Jessica Donguan Tang
Jessica Dongxuan Tang is a 1L at The University of Connecticut School of Law and a graduate of Stony Brook University (B.A. Economics and Sociology). She was born in Singapore and is a native speaker of Mandarin.
  • Date: September 30, Thursday
  • Time: Thursday, 5:00-7:00pm PDT
  • Cost: CB Members, $25 | Public, $45
  • Location: Online via Zoom