Engaging Patrons in New Ways During the Pandemic
Cedar Rapids Public Library
Amid the coronavirus pandemic, Cedar Rapids Public Library has adopted creative ways to keep serving customers by offering curbside pickup, new personal shopping options and surprise grab bags. “Since the curbside service began, nearly 50,000 patrons have used the curbside service and more than 130,000 items were delivered during the pandemic,” said Community Relations Manager Amber McNamara.