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Habitat for Humanity is Hiring For A Truck Ambassador

Truck Ambassador

Position Description: Truck Ambassador for Habitat for Humanity ReStore

Position Title: Box Truck Driver - Non-CDL

FLSA Status: Non-Exempt

Location: Habitat for Humanity ReStore 416 S Pennsville Auburn Road, Carneys Point

Reports To: ReStore Manager 

Revision Date: March 10, 2025

Position Summary:

The Truck Ambassador for Habitat for Humanity ReStore is responsible for the safe and efficient transportation of donated goods to and from the ReStore location. This includes loading, unloading, and delivering items, as well as providing excellent customer service to donors and supporting the mission of Habitat for Humanity. This role requires a trustworthy and reliable individual with a strong understanding of safety practices, an eye for quality items, and a passion for Habitat’s mission to provide affordable housing.

Key Responsibilities:

1. Customer Service:

• Interact with ReStore donors in a friendly, professional, and polite manner.
• Explain Habitat for Humanity’s mission, the role of the ReStore in supporting the organization, and how donations help build homes.
• Accept or politely decline donations based on guidelines and quality standards, ensuring a positive donor experience.
• Provide receipts for donations and ensure proper documentation.

1. Donations and Deliveries:

• Drive the box truck safely to pick up donated items from various locations, ensuring proper handling and care during transport.
• Deliver donations to the ReStore or other designated locations, maintaining an organized schedule and adhering to safety standards.
• Assist in loading and unloading donated furniture, appliances, and other items, ensuring proper placement in the truck and at the ReStore.
• Ensure items are moved with care to prevent damage during the process.

1. Safety and Maintenance:

• Operate the box truck in accordance with all traffic laws and company policies.
• Ensure that the truck is properly maintained, and that it meets safety and operational standards.
• Perform basic checks on the vehicle (e.g., tire pressure, fuel level, brakes) to ensure it’s in safe working condition.
• Report any maintenance or safety issues to the supervisor immediately.
• Follow all safety protocols when handling heavy items, ensuring the safety of yourself, the team, and donors.

1. Mission Support:

• Understand and communicate Habitat for Humanity’s mission and the role of the ReStore in helping to fund home construction.
• Encourage donors to feel proud of their contributions to the cause and explain how their donations will help build affordable homes for families in need.
• Act as a positive representative of Habitat for Humanity both in the field and within the community.

1. Other Duties:

• Assist in other ReStore-related tasks as needed, including inventory organization, donation sorting, and store operations.
• Ensure the truck is clean and presentable at all times.

6.     Required Training for All Positions:

o All employees may be required to attend seminars, which could be overnight or week-long.   Habitat for Humanity will cover the cost of the courses and travel expenses. Additionally, a $50 per day stipend will be provided for the duration of the seminar.

o NALO Training: Required for all new managers.

o Safeguarding Training: Annual training for all positions.

o Restore Lockton Courses: Includes lifting and other related courses.

Qualifications:

• High School Diploma or equivalent required.
• Valid driver’s license with a clean driving record (good driver’s abstract).
• Ability to safely operate a box truck, with a focus on maneuvering in tight spaces.
• Ability to lift and move heavy furniture and household items (up to 50 lbs or more).
• Strong customer service skills with the ability to maintain professionalism in all situations.
• Excellent communication skills with an ability to engage with donors and the public.
• Must be trustworthy, reliable, and punctual.
• Ability to handle and respect confidential information.
• Ability to work independently and as part of a team.
• A passion for the Habitat for Humanity mission and helping families build homes.

Physical Requirements:

• Ability to lift, carry, and move heavy items.
• Ability to stand, bend, and walk for long periods during pickup and delivery.
• Ability to drive for extended periods and operate a large vehicle safely.

Additional Notes: This position is critical in ensuring the successful operation of Habitat for Humanity’s ReStore and contributing to the organization’s larger mission of building affordable homes. The Box Truck Driver plays a key role in community engagement, facilitating donations, and supporting the vital fundraising efforts of the ReStore.

New Vendor at Sunny Side Boutique, Salem

Located at 191 East Broadway, Salem

Hours: Wednesday - Friday 10am - 4:30 pm, Saturday 10am - 3pm



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