Serving Wright-Patterson Air Force Base Since 2002

Dear Residents,

As we move into the second month of the government shutdown, we recognize that it is creating challenges for both our military and federal civilian employees. Please know that we are here to help.

If you are impacted, we encourage you to contact our office for support and guidance. Our team is available to assist you and discuss options to help navigate this situation.

Our hope is that this shutdown is resolved quickly. In the meantime, our team is available to assist you and discuss options to help navigate this situation.

Your well-being is important to us, and we remain committed to supporting our community during this time. Additionally, here is a helpful article from the WPAFB website: Help available for Airmen, Guardians, civilians to mitigate lapse in appropriations.

If you have any questions or concerns, please reach out—we are here to help.

Best Regards,

Tonya Patrick

DIRECTOR OF PROPERTY MANAGEMENT

937-253-6009, ext. 1001

tonya.patrick@wpafbhomes.com

UPCOMING OFFICE CLOSURES

Friday, 7 November: 10:45am-1:30pm for training.

PARKING REMINDER

There are no assigned parking spaces with the exception of unit-specified garages and private driveways. Street parking is first come first serve.

REFUSE AND RECYCLING COLLECTION

Trash and recycling may be set out for pickup not more than 24 hours prior to Tuesday's pickup with waste wheelers and recycle carts collected by the resident within 24 hours of pickup.

Should waste wheelers and recycling carts be set out early or not picked up within the allotted time, crews will collect them on Thursday of each week and they will be taken to the Self-Help store. Residents will be responsible for picking up waster wheelers and/or recycle carts and taking them home.

Landscape Material: Landscape material includes fall leaves, shrubbery trimmings and plant debris

Bulk Refuse Disposal: Large items, such as mattresses and furniture can be taken to Self Help/Maintenance Office during their business hours. All upholstered items must be wrapped in plastic. Please contact PWF at 937.253.3488, option 3 with questions.

Mattresses and upholstered furniture must be wrapped in plastic before discarding in dumpsters at the Maintenance Office

To our valued resident in The Woods:

A PWF contractor, Associated Hydro, is in the process of connecting lateral water lines to the new water main. With colder weather approaching, opportunities to complete this work are becoming limited.

We are working closely with the contractor and accounting for weather conditions to complete the project as efficiently as possible. Our goal is to wrap up within the next couple of weeks.

We apologize for any communication challenges or inconvenience this may have caused and appreciate your patience.

Our focus remains on completing the project successfully and ensuring the highest level of resident satisfaction.

Courtyard Sign Lighting Upgrades - Prairies Legacy

The lighting upgrade project is nearly complete!

While most of the work is complete, there are still a few signs left to finish. The contractor has indicated that the project should be fully wrapped in November.

For your safety, please continue to use caution when passing by the work areas near the courtyard signs.

Thank you for your patience and cooperation as we enhance your community!

ATTENTION WOODS RESIDENTS:

The dumpsters located in the Woods are for construction materials only. For you personal items that need disposal, please use the dumpsters located The Prairies, located at 6931 Chapel Lane.

Reminder – Legacy Homes in The Prairies

*NEW* As part of the gas line replacement project, the Legacy homes in The Prairies are receiving new privacy fencing. We hope you enjoy this upgrade and see it as a benefit to your home.

We’ve noticed, however, that some of the new gates and locking mechanisms are being damaged from being slammed shut. To help keep the gates in good condition, please close them gently and avoid forcing them closed.

If your gate is not latching properly or you experience any issues, contact Maintenance for repairs. This helps prevent damage and potential resident charges.

Additionally, we remind all residents that locks must be removed from sheds. Several instances of locks left in place have required extra time and resources to remove.

To keep the project on schedule and avoid unnecessary delays, please ensure all locks and hanging personal items are promptly removed from your shed.

Thank you for helping us maintain these improvements and keep the project running smoothly!

SatisFacts Maintenance Survey

We LOVE hearing from you!

Your feedback helps us keep our community the best it can be!

After each work order is completed, you will receive a quick 5-question survey to rate your technician's service, We're we always aiming for 5-star satisfaction, and your input makes a real difference.

If something wasn't resolved or you have concerns, please don't wait for the survey - reach out to us right away! We're here to help and want to make things right as soon as possible.

Thank you for helping us keep your home and community shining!

🔧 Furnace Filters & Cold-Weather Prep

With this week's chilly temperatures, many of you are turning on the heat! Help us keep your system running safely and efficiently by changing your furnace filter every 30 days.

Fresh filters improve air quality, reduce strain on your system, and help lower energy costs.

Free supplies at the Self-Help Store include:

✅ Furnace filters
🔋 Batteries for smoke detectors and thermostats
💡 Light bulbs
🔧 Plus other common home-care items

If you’re unsure which filter size you need, check the label on your current filter or your furnace panel. You can take it with you for exchange or take a photo!

We also recommend writing the date the filter is changed on the side panel of the filter so you don't have to guess when it was last changed!

If your system isn’t heating properly after changing the filter, please contact Maintenance.

Thank you for helping keep our homes safe and comfortable!