2-1-1 is a free, non-emergent, community helpline that is open 24 hours a day, seven days a week. This service allows people to speak to a trained professional who can connect him or her to essential community services. These skilled workers listen to the person's needs, research all available service options, connect him or her with help, and follow-up as needed. They are specially trained to help with problem solving and crisis intervention.
Along with the call center, the United Way 2-1-1 program provides an online searchable database. Throught this website individuals can search and print out up to date resources in our community. Our local resource page has been completely redone and launched this week! The new page is more appealing and more user friendly.