In The Know
The Weekly Newsletter of
The Jefferson County Chamber of Commerce   

Friday, July 9th, 2021
This Week's Featured Video

Behind Dollar General's Strategy to Dominate Rural America

From the Wall Street Journal: Dollar General has reported 31 consecutive years of growth and is opening new U.S. stores every day. In this video, WSJ takes an inside look at how the discount retailer keeps expanding while maintaining prices significantly lower than many grocery and drug stores. Watch the video by clicking "Play."
Check Out The Latest In The Chamber Podcast Series!
A great discussion with local NAACP President, Michael McIntyre

As the Chamber continues its monthly podcast series, In Good Company, it will be reaching out to local business and community leaders to get their insight and commentary on local issues and how they believe we can work together toward a better Ohio Valley.

This month's guest is Michael McIntyre, President of the local chapter of the NAACP. Click below to listen and to check out other podcasts in this series.

Five Under Five
This week's list reminds us of what we may be overlooking.

Sometimes we forget the basics of being a small business owner. Make sure you have them covered, or your hard work and long hours may not be enough.

  • Have a website. Even if it's just one page. List your products, services, location, hours and phone number.....minimum. An online presence is not just suggested anymore. It's a given if you want new customers and if you expect returning customers to not eventually go with a competitor. If consumers look up your business online before they decide to buy from you, but you don’t have a website, many will suspect you’re not trustworthy. And these days, you can create and host a website for around $20 per month or less.

  • Respond to emails & phone messages. Nothing turns a prospective customer off more than being ignored. Set aside an hour each day and get back to people, even if it's to say you can't help them right now. One of those unreturned calls may have turned into big sale, a long-time customer or an income source during a slow time.

  • Know "Marketing 101". Have a logo, a quality printed marketing piece, a professional headshot and be able to say what your business does in one minute or less.

  • Be professional & polite. Have a voicemail box that is not full, with a pleasant message. Don't post signs, inside or out, "yelling" at people with rules, what not to do, what you don't accept or what they shouldn't do. Stay off social media with personal and political commentary. Train your employees in customer service. Don't assume they know it or don't need ongoing reminders.

  • Be humble. No business is immune to hard economic times, unexpected scenarios or bad luck. The novelty will wear off. A dry spell will happen. Just because you're booked for six months, doesn't mean that will always be the case. So don't let success go to your head. And give back when you can, whether it's time, money, product or expertise.

If you'd like assistance in any of these areas, contact the Chamber offices at 740.282.6226..
Back by popular demand.....
Head Shot Happy Hour!

Head Shot Happy Hour
When: Thursday, July 29th, 2021
Time: 12 p.m. to 4 p.m.
Price: $50 individual, $125 group
630 Market Street, Steubenville

Often, a head shot is what reflects your professional image to a prospective customer before you ever get to the chance to meet them. And it's important for you, your staff, your board or other leaders at your business to have them and for them to be current and professionally done. (A cropped vacation shot doesn't cut it). Whether the local media needs one for a story they're doing or you're creating a welcoming staff page for your website, head shots are a small business necessity.

Once a year, the Chamber makes it easy, fast and painless for you to check this off your to-do list.
On Thursday, July 29th, don't miss "Head Shot Happy Hour" at the Chamber offices. This year's featured photographer is Bella Lux Images from Steubenville. The Chamber will provide you with light refreshments and an area to freshen up or change clothes and all you have to do is smile for the camera. It's fun, casual and private.

Remember - our time slots fill up fast so book yours today by calling the Chamber offices at 740.282.6226 or by emailing Hannah Ward at The cost is just $50 for individual shots and $125 for group shots. Payments are made that day by cash, check, or credit card. Can't make it that day? Contact Brandi at Bella Lux Images via email here to book an appointment at her studio.
Mark your calendars now for the Chamber's 2021 Annual Dinner, which will be held on Wednesday, October 20th, National Chamber of Commerce Day. The St. Florian Event Center will once again host this important event. Watch your email and weekly newsletter for details.

On Tuesday, August 17th, the Chamber will host its annual Oil and Gas Update Luncheon. This is a great way to learn about all the latest developments in Jefferson County pertaining to these industries and how your business may be able to benefit. Watch your email for details.

And, back by popular demand, is "Headshot Happy Hour", at the Chamber offices with Bella Lux Images on board as this year's photographer. Thursday, July 29th, from Noon to 4:00 p.m.

It's Time For Coffee & Connections.
A First-Time Venue Takes Us Outside & On The River!

Join us next week on Wednesday, July 14th, as we gather at Historic Fort Steuben and Visitor Center to network and mingle with fellow Chamber member businesses and organizations. Breakfast will be provided by our friends at Dunkin' Steubenville with fresh hot coffee by Leonardo's Coffee House.

Coffee & Connections is casual, fun, and the perfect way to share news about all that your business or organization has to offer. Bring business cards, marketing pieces, coupons, and/or giveaway items. We'll have you in and out in no time. 

What: July "Coffee & Connections"
When: Wednesday, July 14th, 2021 - 8 to 9 a.m. (Registration begins at 7:30 a.m.)
Where: Historic Fort Steuben and Visitor Center
How Much? $15 Per Person. $20 for walk-ins.
Don't Miss The 2021 Ambassador Burger Bash!
With food by Desperado Dogs!
It's a long-time tradition that just gets better each year. Sponsored by the Jefferson County Chamber of Commerce Ambassador Club, the 11th annual event will take place on Wednesday, August 4th on the "Green Space" at the Best Western/Inn At Franciscan Square. Enjoy a cornhole competition with a traveling trophy, first prize and a karaoke challenge for the brave, musically-inclined attendees. Or just relax and enjoy music, great food by Desperado Dogs, catching up with fellow members, and more.

A portion of the proceeds from this event fund the Anita Jackson Community Service Scholarship. Anita Jackson dedicated her life and career to making Jefferson County a better place for working, learning, and living. She was a member of numerous educational, religious, and public service organizations throughout the community and held many board and trustee positions over the years, including serving as Chamber Ambassador for many years.

Sponsorships are still available with details on the flier below and tickets are $20 per person with advance tickets strongly suggested.
Trinity Health Offers Community Blood Draws

Take control of your health!

Trinity Health System now offers a Comprehensive Blood Draw Analysis Program. This program gives you the opportunity to have a group of blood tests performed for $40.

Programs of this type are responsible for detecting early signs of health problems and monitoring treatment of known problems. Additional tests are also available for an additional charge.

Community blood draws are offered at the locations listed in the flyer found via the button below.
Le Chateau Pier
Summer Concert Series

Did you know that Le Chateau Pier has entertainment lined up for almost every Friday and Saturday in July? This beautiful facility plans on having a blast this summer, using its outdoor pavilion/patio to the fullest capability!

Join the folks at Le Chateau this Saturday, July 10th, at 7:30 p.m. on the outdoor stage for the Chantal Joseph Trio.

Enjoy a wide variety of food, drinks, and games (such as Corn Hole and Hoola), along with two outdoor firepits!

Book a table for this exciting live entertainment event by calling 740-317-7255. Want to get away overnight? Don't forget Le Chateau's B & B and your reservation includes a champagne breakfast.

See you this Saturday!
The Wells Township Haunted House Presents
Mid-Summer Metal Fest and Lights-Out Tour

On Saturday, July 10th, 2021, from 3 p.m. to 11 p.m., the Wells Township Haunted House will host the Mid-Summer Metal Fest and Lights Out Tour.

Featuring music by: Ironflame, Brimstone Coven, HateDriven, Strangle The Witness, and Altared States. Gates open at 3 p.m. Bands start at 4 p.m. Haunted House Tour begins at 7 p.m.

Admission is $14.00 for General Admission, $20 for online tickets and $25 for VIP Tickets. The Wells Township Haunted House is located at 101 Market St, Brilliant, OH 43913.

*Admission includes concert and haunted house tour.
All-ages show; 21 or older to purchase alcohol and ID required.*

You must sign a waiver. One glow stick per group! Scares everywhere! No tour guide! Good luck!
Member Morsels are free and an easy, fast way to reach hundreds each week. It reaches the entire Chamber database each Friday - that's over 850 local business owners, managers, and employees.
Remember to visit individual member websites by clicking on the business name or logo. Submit your Member Morsel by clicking the button below.
Sales Tax Removed from
Employment Services Contracts

For many years, the idea of removing the sales tax on the service of providing supplemental workforce seemed as futile as rolling a boulder up a hill. But, unlike Sisyphus, the hard work finally paid off when the state budget was signed on June 30 by Governor Mike DeWine. The budget (HB 110) includes language that removes the sales tax on employment services. For many general assemblies, the Ohio Chamber pursued this goal. This year, repeal of the tax was added as an amendment while HB 110 was under consideration in the Ohio Senate. Senator Mark Romanchuk was a tireless advocate for removing this counterproductive tax on hiring, and the Senate leadership obviously agreed. The language made it through the negotiations of the conference committee and review by the administration and potential veto pen.

Starting October 1, 2021, employment service contracts will no longer be subject to Ohio’s sales tax. 

Read the article in its entirety by clicking here.
“We’re in Survival Mode:” On the Delaware Shore, Small Businesses Struggle to Stay Afloat Amid
Worker Shortage

Please Note! This is an editorial from the U.S. Chamber of Commerce. It does not necessarily reflect the views or opinions of the Jefferson County Chamber of Commerce and its members.

This time of year, in the shadow of the iconic “Dolle’s Salt Water Taffy” sign on the Rehoboth Beach boardwalk, you would normally find a line stretching toward the sand in front of Thrasher’s french fry shop.

A local favorite for many of the thousands of visitors who flock to this Delaware seaside town each summer, Thrasher’s has been dishing up fresh-cut potatoes for 92 years.

This year, there’s no line. No fries. No customers.

Because there are no workers.

Read the article in its entirety by clicking here.
  Great Books About Business With Just A Click

Your link to success begins at the library. With each week of "In The Know," 
 you to a business book or magazine that will inspire, teach, inform, or elevate you, professionally and personally. This week:

by Kevin Allocca

From YouTube's Head of Culture and Trends, Videocracy: How YouTube Is Changing the World . . . with Double Rainbows, Singing Foxes, and Other Trends We Can't Stop Watching by Kevin Allocca is a rousing and illuminating behind-the-scenes exploration of internet video's massive impact on our world.

Whether your favorite YouTube video is a cat on a Roomba, "Gangnam Style," the "Bed Intruder" song, an ASAPscience explainer, Rebecca Black's "Friday," or the "Evolution of Dance," Kevin Allocca's Videocracy reveals how these beloved videos and famous trends--and many more--came to be and why they mean more than you might think.

Click here to borrow a copy of this book.
Today in History

- July 9, 1941 -
Enigma key broken

From History: On July 9, 1941, British cryptologists help break the secret code used by the German army to direct ground-to-air operations on the Eastern front.

British and Polish experts had already broken many of the Enigma codes for the Western front. Enigma was the Germans’ most sophisticated coding machine, necessary to secretly transmitting information. The Enigma machine, invented in 1919 by Hugo Koch, a Dutchman, looked like a typewriter and was originally employed for business purposes. The Germany army adapted the machine for wartime use and considered its encoding system unbreakable. They were wrong. The Brits had broken their first Enigma code as early as the German invasion of Poland and had intercepted virtually every message sent through the occupation of Holland and France. 

Now, with the German invasion of Russia, the Allies needed to be able to intercept coded messages transmitted on this second, Eastern, front. The first breakthrough occurred on July 9, regarding German ground-air operations, but various keys would continue to be broken by the Brits over the next year, each conveying information of higher secrecy and priority than the next. (For example, a series of decoded messages nicknamed “Weasel” proved extremely important in anticipating German anti-aircraft and antitank strategies against the Allies.) These decoded messages were regularly passed to the Soviet High Command regarding German troop movements and planned offensives, and back to London regarding the mass murder of Russian prisoners and Jewish concentration camp victims.

To read this entire article, please click here.
We are now in the
Dog Days of Summer.

Did You Know?

  • The phrase is actually a reference to the fact that, during this time, the Sun occupies the same region of the sky as Sirius, the brightest star visible from any part of Earth and part of the constellation Canis Major, the Greater Dog. This is why Sirius is sometimes called the Dog Star.
  • In the summer, Sirius rises and sets with the Sun. On July 23rd, specifically, it is in conjunction with the Sun, and because the star is so bright, the ancient Romans believed it actually gave off heat and added to the Sun’s warmth, accounting for the long stretch of sultry weather. They referred to this time as diēs caniculārēs, or “dog days.”
  • Thus, the term Dog Days of Summer came to mean the 20 days before and 20 days after this alignment of Sirius with the Sun—July 3 to August 11 each year.
  • While this period usually is the hottest stretch of summer, the heat is not due to any added radiation from Sirius, regardless of its brightness. The heat of summer is simply a direct result of the Earth’s tilt.
  • During summer in the Northern Hemisphere, the tilt of the Earth causes the Sun’s rays to hit at a more direct angle, and for a longer period of time throughout the day. This means longer, hotter days.

Text and Photo: Farmers' Almanac
Tricia Maple-Damewood

Contact Tricia with suggestions, input or feedback on member programming, how to get involved on a committee or special project or with questions related to Chamber membership.
Hannah Ward
Administrative & Membership Coordinator

Contact Hannah with changes to your membership information, questions regarding events or programs, or assistance with scheduling an Eblast or Member Morsel.
Craig Cribbs, Reso, Inc.
Billing Support
Contact Craig with invoice or billing questions and to make a dues, event or sponsorship payment.

Contact Us
The Jefferson County Chamber of Commerce
630 Market Street
Steubenville, OH 43952
Phone: 740.282.6226
Fax:  740.282.6285
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