Dear Valued TCB Customer,

As concerns with the second wave of COVID-19 continue to grow – we would like to remind our customers we take the health of our employees and customers seriously.

Effective TODAY, November 24th , the West Roxbury Branch is closed and will open back up for business on Friday, December 4th.

If you have an urgent matter, please call us directly at 617-325-2900

Effective Friday, November 27th, the Charlestown, Roslindale & Jamaica Plain Branches will be closing their lobbies to customers. While our lobbies are closed, there are still many ways to access your account:
  • Charlestown: Walk-up via parking lot entrance, ATM and by appointment
  • Jamaica Plain: ATM & by appointment
  • Roslindale: Walk-up via parking lot entrance , ATM, Drive-thru and by appointment
  •  West Roxbury: ATM, Drive-thru & by appointment (The West Roxbury Branch is currently closed. We hope to have this branch back open on Friday, December 4th)

If you have an urgent matter, or need to set-up and appointment please call the branches directly
Charlestown - 617-242-0380
Jamaica Plain - 857-203-9580
Roslindale Branch - 617-325-2900
West Roxbury Branch - 617-325-9955

There are options available to you if you do not wish to visit a branch. You can access your account information 24 hours a day, 7 days a week using our ATM's with your debit or ATM card or:
On-line Banking
·        View Account Balance & Transaction History
·        Transfer Funds
·        Pay Bills

Mobile App Banking
·        View Account Balance & Transaction History
·        Transfer Funds
·        Pay Bills
·        Remote Check Deposit

Telephone Banking
·        800-925-8851

You can find out more about signing up for on-line banking and using our mobile apps here:  Online Personal Banking

Our Mobile Apps can be downloaded here:  Apple App Store   Google Play

We will continue to monitor conditions and will assess our response and operations daily. Our goal is to restore full and normal service as soon as possible, and we will communicate to you any additional changes to the availability of banking service. Please let us know if you have any questions or concerns and make sure to check us out on Facebook & Twitter for any updates regarding banking operations.

Thank you for being a valued customer,

The TCB Management Team