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14th February 2014

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Conference:  Sir Bruce Keogh in conversation with Roy Lilley - Health-Chat  

19th Feb, Kings Fund, 6pm.  Few left!   Book Here.  

Heart Too much       
News and Comment from Roy Lilley

If you are fond of a bit of torture and imprisonment, today's your day.  St Valentine was captured, beaten, stoned and decapitated by the Emperor Claudius who believed unmarried soldiers fought more bravely than married soldiers; he thought married Centurions would be preoccupied, worrying about what would happen to their families, should they die in battle.   

 

Valentine, a priest, married soldiers to their loves, in secret, against the Emperor's decree they should not.  Whilst in prison, through the power of prayer, he restored the sight of a blind girl and as he went to his horrible death, left behind a note for her to read; signed. 'From your Valentine'.

 

Love...  what is it?  We could borrow from Corinthians; "Love is patient, love is kind. It does not envy, it does not boast, it is not proud.  It does not dishonour others, it is not self-seeking, it is not easily angered... it always protects, always trusts, always hopes, always perseveres.

 

If the NHS needs a mission statement, substitute 'NHS' for 'love'... job done. 

 

However, wherever I go I hear people say; "The NHS has to change...." They don't say from what, to what?  From a tax funded, comprehensive, cradle to grave, free at the point of need service... to what?

 

When will these change-numpties realise; shifting where services are provided is not change... it is moving services.  Changing who provides a service is not change... it is altering who provides a service.  Changing criteria or restricting access isn't change... it's shifting criteria.  Moving funding isn't change... it is redistribution or more often a cut.

 

The changers will say the NHS has to change because there are too many patients and not enough money.  That's no reason to change.  The NHS is value for money, popular, resilient, robust and fuelled by vocation and commitment.  All reasons to build on it, be more efficient, increase funding and keep people healthier longer.

 

Being more efficient is not 'change'.  Being more efficient is 'doing more of the good stuff'.  There is plenty of good-stuff but no mechanism to share it; instead we dump on people struggling to deliver good stuff.  That is worth changing. 

 

Increasing funding isn't a blank-cheque to inefficiency; it is a passport to invest-to-improve.  Hanging a 'Nil by Mouth' sign on the front door of the NHS won't make it fitter and slimmer; it will emaciate it.  There is no mechanism for voters to support an increase; none of the main political parties offer it.  That is worth changing.

 

Keeping people healthier for longer means asking when Public Health England are going to join in, get off the bench and run onto the pitch.  It means sorting out a realistic curriculum for school kids to learn useful healthy-life skills and making sure people have decent homes and secure jobs.  That is worth changing.

 

Change the way the NHS is paid for?  Maybe part taxes and part insurance or top-ups?  Take your taxes out of right pocket, insurance out of your left, it's still the same pair of trousers.  The politically motivated, financially illiterate need to realise; it doesn't reduce health spend as a percentage of GDP, doesn't save money, it just shifts costs.

 

Care closer to home?  There is little evidence CCH is better and no clear evidence that it is cheaper.  Putting all your best stuff in one place and making it easy for people to get to works for Tesco's.  Maybe you mean care in the home (much more expensive?), or telemedicine (Needing serious capital investment?).  Be careful to count the cash before you count on change. 

 

GPs could to do more?  You'll have to double the number of GPs, end the patchwork of +8,000 corner-shops run by an independent army of the awkward squad.  You'd better hurry.  It looks to me like Off-Sick is intent on killing them off.  Do you want better Trust Boards?  Then you'll have to sack half of them and franchise the others to run the remaining hospitals.

 

Do you want safe care?  Then you'll have to mandate and pay for safe staffing levels and find a Chief Nurse with the cajones to demand it happens.

 

Real, top-down change can be pitiless, painful and a journey that is much more agonising than you'd think.  Does the NHS 'have to change'?  Certainly it is a troubled organisation, ill at ease with itself.  Perhaps we can't answer that question because we just love it too much.

 

Have a good Valentine's Weekend! 
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roy.lilley@nhsmanagers.net 

Know something I don't - email me in confidence.

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 History of Surgery
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'Days in the Life of the NHS'
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The concluding episodes of the series are ready for your entertainment right here. 
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>>  Now it's the ex-M&S boss Stuart Rose going to tell us how to run the NHS - this will play well with middle-class M&S users and voters in the Daily Mail.  HSJ exclusive. He does like data and KPIs and measuring things!
>>  The Big-Beast - tells us things have to change; yawn!  We know but from what to what?  Doing the same things differently, by different people in different places isn't change; it's shifting.  Anyone have any god, new ideas?
>>  Lady GaGa - tells us why care.data is good for us but neatly side-steps the technical issues.
>>  RCGP - wants the Carbuncle to start again with care.data scheme.
>>  Opt out leaflets - this is a really good effort to explain care.data and giving clear instructions how to opt-out.  Shame the Carbuncle did ask Dr Bhatia to help them from the off!
>>  care.data - can the Police get it from the H&SCIC; no says Kelsey.
>>  care.date - grief from GPs who are determined not to understand this.  Someone needs to get a grip at the RCGPs.
>>  The chair of The Daagers - is on the way out.  He is a Doc and will not be replaced.  Oh?
>>  HealthWatch - consulting on '8 Rights'; not a peep out of them on care.data?
>>  Statins - apparently I should be taking one. What about you?
>>  Anyone remember Jim Easton - he quit the Carbuncle for Care UK; this excellent piece in the HSJ explains why.
>>  New cosmetic rules - 'appalling'.
>>  Older people - not living longer; this is a really interesting readHere's a bit more to the story from our very own Doc Rod.
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Is the 18 week Target likely to be breached this year.  The Gooroo tells us.
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Dr Phil Hamond  is back on the road 
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 Health Chat
keogh_38898b
Sir Bruce Keogh
In conversation
with Roy Lilley
19th February - King's Fund
A chance to ask you question.  There are a few tickets left.  I think the 'sold-out' sign is hovering.
Book Here
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Up-coming Health-Chat

Jeremy Taylor
National Voices
'Why has the patient voice made so little impact - what will it take?'
In conversation with Roy
Kings Fund
25th March 5.30pm
Lots of interest in this.
Book here 
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Gossip
shh
This is what I'm hearing;
if you know different,
tell me here
>>  I'm hearing the concerns over care.data have upset some of the voluntary sector.  They have written to LaLite complaining that vulnerable groups may not access or be able to read the Carbuncle's leaflet, and decide to opt-out.  They are right; I can find no option for a Braille version or the usual such facilities for vulnerable groups.
>>  I'm hearing Gill Morgan boss of the FTN has become a hired gun at de Poel Clarity agency workforce agency.  Nice few conflicts of interest likely there I should have thought?
>>  I'm hearing the Staff's nurses Sharon Turner and Tracy White lost their appeal against being struck off.
>>  Is it really true; the Carbuncle's IT support is supplied by ATOS, out of Manilla?  I hear they've been losing emails and system outages.  Many Carbuncle staff have outdated browsers that prevent access to HTML5 websites and collaboration tools.  Really?
>>  H&SCIC - reviewed the possibility of GP systems pseudonymising records for care.data.  Apparently they are declining to publish the results.  Anyone got the time for a FoI request, or want to slip me a copy?
>>  I'm hearing LaLa is likely to be shoved off to become a European Commissioner. 
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Martin Shovel
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