July 19, 2022
Trainers Teach Decision-Making Skills to New Recruits
 by Laura L. Sullivan, Public Relations Specialist
From the moment recruits step into the classroom on day-one of in-house training to the first day they hit the streets on their own the Training Division strives to provide them with all the tools they need to make good decisions. The decisions a deputy makes in their career can have profound consequences. Bad decisions may cost a deputy their career or their peace of mind; they may cost their agency money and reputation; or they may cost a citizen their liberty or civil rights. Most importantly, a deputy’s decisions may literally be a matter of life or death.

The Pinellas County Sheriff’s Office (PCSO) takes training with new recruits and the required annual in-service training for all deputies very seriously. In the past training was often classroom-based and prescriptive with an emphasis on deputies memorizing rules but getting little practical experience or the chance to think for themselves. The PCSO trainers – often known as “Redshirts” for the color they wear to distinguish themselves in high-liability training situations – instead focus on scenario-based training to give recruits situations as close as possible to what they’ll face on the road.

Recruits learned the mechanics of the electronic control device in their recent classroom portion of Taser training. After they mastered that they went one at a time to a simulation room where Redshirts with formidable acting skills portrayed suspects and citizens in crisis.

In one simulation a woman is kicking a vehicle that doesn’t belong to her. The recruits quickly identified the charge: criminal mischief, or willfully and maliciously damaging another person’s property. When the woman refuses to comply with arrest, the recruits must decide. Do they draw their Taser? Do they give a warning arc, the loud crackle and spark of electricity that lets a suspect know what awaits? Do they fire the Taser? The situation is fluid and changeable and when the scenario is over the trainers spend time deconstructing the recruit’s actions and providing feedback.

“Why did you back up?” Deputy Mike Segura asked a recruit. “You let her walk you right out of her house.” Another recruit didn’t draw his Taser on a smaller female actor who approached aggressively. The physically larger recruit didn’t feel intimidated by her, but Deputy Segura noted that she could easily have a weapon. Anyone can be dangerous. When there was a male actor in the same scenario, recruits drew their Taser much more quickly. The trainers were quick to point out this disparity and educate the recruits to make safer decisions in the future.

“The scenarios we use force very quick decisions,” Deputy Segura said. “But always before they encounter the scenarios we have classroom and discussion sessions where we go over the many possibilities. And afterward we break down what they did right, and how they could improve.”

Recruits learn how to have a measured use of force response that is appropriate to a subject’s level of resistance. Many of the scenarios test their understanding of how to use the right amount of force to control a resisting subject.

Trainers also place an emphasis on de-escalation, or methods of reducing a subject’s belligerence or non-compliance. Sometimes a deputy must make a split-second decision, but often they can take advantage of time to change the situation. Clear communication that emphasizes understanding and respect could de-escalate a tense situation. Recruits are reminded that they can often create space, make use of cover, wait for backup, and take their time.

In another scenario an actor portrayed a man pacing and speaking gibberish, trespassing on private property. The most successful recruits tried to engage him verbally and used other techniques to obtain compliance. But in some situations, the man went from being gentle to being highly aggressive in an instant. Recruits were forced to deploy their Taser to minimize injury to the subject or themselves.

Every aspect of high liability training (which includes such things as firearms, defensive tactics, vehicle operations, building clearing, active assailant, and more) includes scenarios designed to challenge recruits to examine how they make decisions. Deputy Steve Wolcott said, “The process that we go through teaches them how to make a decision – but we don’t teach them what decision to make. In any action a law enforcement officer takes, they have to consider policy, and they have to consider that our main objective is to preserve life. That includes everyone’s life: the victim’s life, the deputy’s life, the suspect’s life, and the lives of any bystanders. The decisions they make have to be within policy and use the knowledge they are taught.”

Redshirts make the scenarios increasingly stressful as the recruits get deeper into the in-house training. They need to know that when a situation becomes chaotic and unpredictable, the basic lessons the recruits learned will be second nature. Trainers repeatedly remind them that action is faster than reaction – a deputy responding to a subject’s attack will never be able to react quite as fast. But the right kind of training can significantly close that reactionary gap.

Trainers give the recruits everything they need to make good decisions, but eventually it will be up to them to make the important calls. Every day of their careers they will have to use all their experience and everything that the Training Division has taught them. “I can teach people tactics,” said Deputy Segura, “but I can’t teach them heart. I can give them all the scenarios and tools to make the decision, but ultimately they’re the ones who have to make the decisions.”
Never Give Up: PCSO Investigates Retha Hiers Cold Case
 by Laura L. Sullivan, Public Relations Specialist
Thirty-nine years without closure. Thirty-nine years of driving by the lot where neighborhood gossip said her mother was buried. The site had been investigated long ago but a recent tip, more sophisticated modern equipment, and the dedication and persistence of Detective Ron Chalmers led to a new phase of investigation that hoped to give answers to a family, and a community, that has dealt with loss and mystery for decades.

In the 1970s and 1980s, three women vanished. All three of them had dated the same man, Cleveland Hill. All three tried to leave him and all three disappeared.

Hill had an asphalt business and worked all around Pinellas County. He was also known to bury construction debris late at night at different properties he owned. He had the heavy equipment, a job that let him dig around the county, and a history of violence. In 1968 he had shot his wife and mother-in-law. Both women survived and Hill received a minimal sentence.

“We all knew he did it,” said Dana Hiers, daughter of Retha Hiers. Dana last saw her mother in 1982 when she was just 14 years old. Retha left behind seven children – six daughters and a son – and the children’s father who she had been with for 25 years and had just recently married. “The police knew he did it. It was just a question of proving it.” Despite extensive investigation, no proof of Hill’s involvement in the three women’s disappearance ever surfaced.

The case had been reexamined before, as are all cold cases involving missing persons, and there was even a limited excavation in 1993, but this time Pinellas County Public Works and the Pinellas County Sheriff’s Office (PCSO) joined forces to determine once and for all whether Retha Hiers was buried on the property.

Detective Chalmers began the investigation by digging deep into history, looking not just at the original cases on Retha and the other two missing women, Donyelle Johnson and Margaret Dash, but also pouring over aerial images dating back to 1980 through the 1990s, interviewing former detectives who had been assigned to the original case, and getting the help of Dr. Meredith Tise. Dr. Tise is a forensic anthropologist and the PCSO Forensic Quality Assurance Coordinator. She and her team brought in ground penetrating radar which found several anomalies under the surface.

On June 28 they rolled out excavation equipment and began making surface scrapes with a smooth blade bucket. Once they cleared the weeds and the topsoil it was possible to see the outline of filled holes. Ultimately, though, full excavation was the only way to determine if there was any evidence at the site.

Pinellas County Public Works provided two excavators, a front-end loader, and other equipment. Although the initial plan estimated three days of work, once they began digging it became clear that it would take longer. Things were buried over the entire property – concrete slabs and pillars, tanks, and assorted debris – often down to a depth of eight feet. In the end, the thorough excavation took five days, with each day lasting 12-13 hours for the detectives, forensic specialists, and county employees.

Dana was there the entire time too, vowing to stay until she had answers one way or the other. Friends and family helped her keep vigil, sitting in the shade or pacing behind the crime scene tape, waiting hopefully for answers in a case that has haunted the neighborhood. “This could bring peace not just for me but for the whole community,” she said.

Dana’s father lives in north Florida now. He also worked in the asphalt business, and in fact he and Hill knew each other and sometimes borrowed each other’s equipment. “Dad has been with us from day one,” Dana said. “Always by our sides. He’s the best dad a girl could ask for.” She hoped the excavation would find something for his sake. “Dad would be at peace too,” she said.

“If nothing comes of this – and I’m praying something does – at least I don’t have to drive by here every day thinking she’s here,” Dana said on the first day of the excavation.

In the end, no evidence was found at the scene. But Dana is grateful that the PCSO took the tip seriously, and that Detective Chalmers never loses focus on cold cases. “They’ve been so supportive, every single one,” she said of the PCSO members. “I’m so thankful, truly thankful.”

Reviving the memories of her mother’s disappearance and sparking new hope for answers has taken its toll on Dana and her family. Although Dana told Detective Chalmers that she’d be comfortable closing the case now, missing persons cases are never closed until they are resolved. Detective Chalmers won’t be giving up.

“I’m really impressed with the sheriff’s commitment to cold cases,” said Detective Chalmers. “The agency is willing to allocate the resources to helping victims and families no matter how old the case may be.”
National Vehicle Theft Prevention Month
 by Laura L. Sullivan, Public Relations Specialist
July is National Vehicle Theft Prevention Month. Last year in Pinellas County there were 1,587 stolen vehicles. Areas covered by the Pinellas County Sheriff’s Office (PCSO), including contract cities and unincorporated areas, had a total of 361 stolen vehicles in 2021.

Countywide, there was a 9% increase in vehicle thefts from 2020 to 2021.Vehicle thefts always increase over the summer months when teens are out of school with plenty of time on their hands and not as much supervision. Take a few simple steps to protect your vehicle from theft:

Lock your doors. This is the simplest way to combat vehicle theft. Car thieves want an easy target. If your doors are locked and your windows are closed, they are more likely to move on.

Park in a well-lit area. Whether at your house or out on the town, park somewhere with good lighting. Car thieves don’t want to be spotted or caught on camera.

Don’t leave valuables in your vehicle. Whether your vehicle is burglarized or stolen, don’t give thieves the chance to steal your driver’s license, credit cards, house keys, or firearms.

Consider anti-theft systems. Most vehicles have alarms as a standard feature, but you can upgrade, use an immobilization device, steering wheel lock, or have a vehicle recovery system in case your vehicle is stolen.

If your vehicle is stolen, contact law enforcement immediately.