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Dear Self-Direction Participants and Families,
Effective July 1, Heritage Christian Services will implement an updated training policy, across all departments, as part of our ongoing commitment to compliance, safety, and the delivery of high-quality services.
Required trainings play a key role in ensuring staff are prepared, confident, and aligned in the support they provide. Timely completion of these trainings helps us maintain safe and effective services across our teams.
As a co-manager of your staff, your role is essential in supporting training completion. Your awareness and engagement can make a meaningful difference in keeping your team on track.
All Heritage Christian Services staff members, including self-hire employees, will be asked to review and acknowledge the updated training policy in Relias, our Learning Management System. The revisions include clearer expectations and enhanced accountability measures for training completion.
The most important updates to be aware of include:
- Employees who do not complete required training within 30 days after the due date will be subject to formal corrective action and may be restricted from performing work duties until it is completed
- Employees who do not complete required training within 60 days after the due date will be considered for termination of employment
- Training requirements are suspended for employees on an approved leave of absence at the time training becomes due
- Employees returning from an approved leave of absence will have 60 days from their return date to complete any required training that became past due during their leave
All required trainings are mandated by governing agencies, including the New York State Office for People With Developmental Disabilities (OPWDD), the New York State Office of the Medicaid Inspector General (OMIG), the New York State Department of Health (DOH), and New York State. Staff are compensated for time spent completing required trainings and should record this time as indirect time in eVero.
You can support this effort by:
- Discussing training requirements and timelines with your staff
- Encouraging timely completion of all required trainings
- Communicating with your support team if delays or challenges arise
- Helping ensure staff schedules allow time for training completion
- Reminding your staff to keep their contact information up to date in ADP
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