Mid-Atlantic Region

Weekly Updates 11.01.2022

Training Registration Available

*If you are registered for a class, we are committed to holding space for you. In the event you are registered and are unable to attend, please cancel your registration. There will be a no-show charge of $75 per person for technical classes, $500 per person for business classes, and $1,495 for ACT Group Boot Camps.

Please register on the Mid-Atlantic Website - tranemidatl.com

The username is your account number, the password is trane (all lowercase)

If you have any questions, please reach out to your Account Manager.

NEW TRAINING CLASSES ADDED:

NV & P Applications Mitsubishi Training

Wednesday, November 9^th, 10AM-2PM

Richmond DSO

14000 Justice Road

Midlothian, VA 23113

NV & P Applications Mitsubishi Training

Wednesday, November 9^th, 10AM-2PM

Charlotte DSO

8810B Airpark West Dr

Charlotte NC 28214

NV & P Applications Mitsubishi Training

Wednesday, November 16^th, 9AM – 1PM

Roanoke Higher Education Center

108 North Jefferson St

Roanoke, VA 24016

Marketing Resource Center: New Look, More Features

The Marketing Resource Center (MRC) will have a refreshed look and enhanced features to improve your literature ordering experience. To access the MRC go to Comfortsite>Marketing Center>Order Marketing Materials. Please see the attached one-pager for more details.

New Promotional Plans for Wells Fargo Consumer Finance Program

New promotional rates have been added to the Wells Fargo Consumer Finance Rate Sheets. Plan codes are now published on the rate sheet in ComfortSite and in this email. The new rates will be available for use along with the updated rates for all plans on September 19^th, 2022. The new promotions include:

·   Special Rate of 0% APR with 54 equal monthly payments

·   Special Rate of 4.99% APR with 48 equal monthly payments of 2.33% of amount financed

·   Special Rate of 3.99% APR with 60 equal monthly payments of 1.86% of amount financed

Please reach out to your Regional Finance Manager if you have any questions on how to price these promotions into your current finance offerings or need guidance on how illustrate monthly payments to your customers. 

Good news on METUS Ductless inventory!

METUS Single Zone Ductless product available locally and ready to ship. 

Inflation Reduction Act and

Electrification Hub is Now Live!

As a result of the Inflation Reduction Act, we thought it would be important to bring awareness to all high-efficiency resources and product literature. A Hub has been created to hold all information regarding the Inflation Reduction Act, as well as the move towards electrification.

We encourage you to visit the Hub at ComfortSite:

Product info > Electrification of Heat Hub - Inflation Reduction Act Resources

·   Inflation Reduction Act Overview – Guide to learning more about the tax credits and rebate programs for 2023

·   Frequently Asked Questions Document – A document answering the frequently asked questions regarding the act

·   Product Literature - Where to find relevant product literature on heat pumps and energy-efficient equipment

Once additional information is determined for both the tax credit and rebate programs for 2023, our teams will work to provide updates on the latest information.

As an industry leader in home comfort and HVAC innovation, Trane is committed to energy-efficient solutions and reducing our customer's carbon footprint. As part of our commitment, we are prepared to support our channel partners and dealers in navigating the upcoming Inflation Reduction Act incentives.

Cancel Pickup Orders With a Simple Click on Trane® Source

Customers who have placed an online order for pickup in a warehouse or a parts and supply store can cancel their orders digitally, directly on Source, without making a phone call. Simply click the “Cancel Pick-up Item” link and Source will cancel the order and email the warehouse or parts store to alert them so items can be returned to the shelf.

Also, if a customer hasn’t picked up their order within 7 days, they’ll now receive email reminders that the order is still on hold. If they no longer want the product, they can simply log on to Source and cancel the order. We encourage all orders to be picked up within 21 days. Otherwise, the order is at risk of cancellation at the discretion of the warehouse or parts store.

For any questions about Trane Source or these new features,

email SourceSupport@tranetechnologies.com or

call the Dealer Digital Tools support team at 800-430-5284.

Live phone support is available Monday-Friday, 7:00am-4:30pm CST

DOE Update and Product Bulletin

New Department of Energy Resources

Product and Marketing have developed new resources to help educate your customers about the upcoming Department of Energy regulatory changes.

DOE Overview Video:

Hosted by our Product Management team, this on-demand video provides dealers with a high-level overview of the regulatory changes and provides a deeper dive into specific product changes by category. 

We created a digital resource guide to help you prepare for the 2023 Department of Energy regulatory changes. This infographic provides the most up-to-date documents, product bulletins, and other marketing materials to help explain the upcoming changes and how they will impact you.

You can access it through Comfortsite > Product Info > 2023 DOE Resource Hub or bookmark this link for quick access

DOE Product Updates:

As a result of the new Department of Energy regulations, effective January 1, 2023, the following products will change. Please review the product bulletins at the links below for complete details.

New DOE Resources Available

Outdoor Model Change Overview: This document provides a quick overview of changes in air conditioners and heat pumps, along with production dates.

Testing Changes: Need content to walk dealers through the new testing and nomenclature? Download and share this document with them!

AHRI Ratings Transition Tools: Need to view the previous AHRI rating for a system matchup and the new DOE AHRI rating? This tool is updated as AHRI publishes new data, so check back each week!

Please visit the DOE Hub at ComfortSite> Product Info> 2023 DOE Resource Hub to view and download these resources!

Trane Learning Resources Catalog 

Check out the newest and featured Technical Training Content.

New Trane Diagnostics Tools & Resources

Trane Product Nomenclature: Indoor Units

In this course, you will be learning about the nomenclature for furnaces, coils, air handlers and heaters.

At the end of this course, you should be able to:

·   Identify basic components Trane indoor equipment

·   Understand what each part of the nomenclature means for Trane indoor equipment

This 30-minute course is available via the following links:

AHRI Matchups on Comfort site

When improperly matched, the efficiency and longevity of an HVAC system are significantly compromised. When choosing an HVAC system to install, it is important to make sure your system is properly matched according to AHRI standards. In this course, you will learn how to look up and check to see if a specific system will work by verifying that it's been tested by AHRI. To do this, we will search the units within ComfortSite to find out if they are a valid match-up.

The 30-minute course is available via the following link:

Virtual Plant Tour

Tyler Rebuild Video

Check out the recently updated Tyler Rebuild video. Watch the dramatic story of the roof collapse at Trane Residential HVAC & Supply’s Tyler, Texas, facility and how the team pulled together to get production back online and rebuild even stronger. Check out the new state-of-the-art building and the opportunities for growth.

For a downloadable version of this video, go to ComfortSite > Marketing Center > Marketing Advertising Express (MAX) > Info Center > Video Library > Tyler Rebuild - Building 29.