Quarterly news & updates
November 2020
2020 Cerner Go-Lives
Years of planning, months of collaboration and weeks of training culminated this fall with three of the most successful Hospital Information System go lives heathcare veterans had ever experienced.

The first go live took place at 12:01 am September 27 at Erie Shores Healthcare (ESHC), drawing a round of cheers and applause from physicians, staff and e-VOLVE personnel on site to provide support to end users.

“Go live has gone as well as we hoped it would have if we went back six months and thought about what success looks like,” said Dr. Ross Moncur, ESHC’s Chief of Staff. “This is what it looks like.”
Physicians and staff agreed, calling the implementation “really good.”

“I know everyone has worked really hard on that; it has been quite seamless, and we have had fantastic support, so that has made it a lot easier,” said Hospitalist Dr. Yee Providence.
REMINDER: Phishing Warnings
A reminder to be extra cautious of phishing attempts after several new reports of a spike in ransomware attacking hospitals in the United States. Click the link below to view the details sent out to all hospital in October.
Adobe Flash Support Ends Dec. 31, 2020
Support for Adobe Flash is ending. Click the link below to learn more about other supported standards.

Security Alerts Now Available on the MESH App
In an effort to increase visibility, TransForm has added cyber security alerts to the MESH app under “Alerts.” It is not a push notification so staff must tap or click on “Alerts” from the main page to view the post (see images below). This is an enhancement to our current process of issuing communiqués which will continue for our hospitals.
TransForm Needs Your Help During the COVID-19 Pandemic
During this difficult and uncertain time, TransForm encourages all hospital staff to please use discretion when seeking IT support services. Your assistance is needed as we try to keep the service desk phone line open for critical patient care tech issues ONLY. If your issue is NOT directly impacting critical patient care, please DO NOT call the Service Desk phone line. Rather, please submit a ticket using the TransForm Support portal accessed through Storefront (Citrix). If you are unable to submit a ticket, please work with a colleague to submit a ticket on your behalf. Thank you in advance as we work together during the COVID-19 pandemic.