Transformation. The Gardner Institute Newsletter

Volume 2 Issue 1: August 19, 2025

In his latest essay, Gardner Institute CEO Drew Koch explores how deep, authentic relationships are the driving force behind truly transformational change in higher education.

At the Gardner Institute, our Transformation Vision is bold: to reshape the postsecondary experience so that all learners thrive, complete high-value credentials or degrees, and build lives of purpose and fulfillment. Achieving that vision calls for coordinated, sustained innovation on a scale that matches the challenges our students and institutions face. Together with our growing network of institutional partners, we are leading this work and are now welcoming our third Transformation cohort – a milestone I will share more about in a future newsletter.


As we have advanced the Transformation Vision, one truth has become undeniable: transformation is defined not only by the outcomes we reach, but by the path we take and the choices we make to reach them. Innovation in student success remains the driving force behind progress, yet its impact depends on more than novelty alone. The most meaningful innovation-driven change is shaped by the realities of context and alignment with other efforts so that efforts work in concert rather than in isolation.


Building on the work of Georgia Tech’s Center for Deliberate Innovation, we embrace two powerful forms: reformative innovation, which improves what is already being done, and formative innovation, which creates something entirely new. Together, these approaches lay the groundwork for something even more profound: relationship-rich transformation.


The work of Leo Lambert, Peter Felten, Isis Artze Vega, and Oscar Miranda Tapia – all fellows and/or board members with the Gardner Institute – shows that relationships are a cornerstone of meaningful learning – especially for first-generation students and those historically underserved by higher education. Relationship-rich education rests on four essential elements:

  • genuine welcome and deep care,
  • inspiration to learn,
  • a web of significant engagements,
  • and exploration of meaning and purpose. 


We are extending these same principles beyond the student experience to our partnerships with institutions. In doing so, we are building relationships where institutional partners feel authentically welcomed, are inspired to grow, connect meaningfully with peers and colleagues, and explore the deeper “why” behind their transformation work. This approach strengthens institutions – especially those experiencing initiative fatigue – by harmonizing priorities and sustaining the energy needed for long-term change.


Looking ahead, we are challenging our team to set concrete innovation goals tied to relationship-rich transformation. These may involve enhancing how partners are welcomed, creating new opportunities for learning, expanding webs of connection, or helping leaders and teams reflect on meaning and purpose. By focusing on such actionable, human-centered innovations, the Gardner Institute is deepening its ability to help colleges and universities not just adapt but truly thrive in the face of change.


In the coming months, I will devote future newsletter essays to exploring each of the four essential elements of relationship-rich transformation. As I do, I invite you to join me in considering how these elements can shape the future of higher education.


I am deeply grateful to our partners, colleagues, and friends for walking alongside us in this work. Our commitment is clear: while our language and strategies adapt to meet the moment, our mission and values remain unwavering. Together, we will continue to build the relationships that make transformation possible, knowing that the future of higher education is shaped by what we do today. And we will do this work with purpose, focus, and a shared belief in the change we can create.


Transforming The Postsecondary Experience

Join the Movement


Close performance gaps and improve student success outcomes in ways that move toward eliminating factors such as demographics and zip code as the best predictors of who gets to graduate. Now accepting applications for Cohort 3.

Partner Perspective: Gateway Course Redesign with University of Houston

Transformation: Gateway Course Redesign


Faculty at the University of Houston led solutions to improve outcomes for students. Discover how focusing on best practices has helped give students a second chance at success.

Three Opportunities for Leadership Development


Leading Academic Units

Leading Academic Units is a year-long opportunity that provides academic leaders with effective leadership techniques to support student success efforts within and beyond their academic units. Participants will be equipped to implement or launch a student success initiative at their institutions.

Join us for an information meeting on August 27 at 3 pm ET.


Chief Academic Officers Innovation Community

The Chief Academic Officers Innovation Community is a year-long opportunity that provides peer support, tools, and networking for Chief Academic Officers interested in developing skills in driving innovation. Participants will identify opportunities for innovation at their institution and develop a project from conception through initial implementation.

Join us for an information meeting on August 22 at 2 pm ET.


Deliberate Innovation for Higher Educators

Join us in Chicago for this pre-conference workshop ahead of the Graduate Student Experience. This workshop will offer relevant theories, exercises, introspections, practices, and inspiration, drawn from the facilitators' experience leading chief academic officers through a process to enhance their functioning as senior officers who practice deliberate innovation. Higher educators at all levels will emerge with an initial plan to incorporate deliberate innovation in ways that support the systemic improvement of student success. Register for the pre-conference session on October 29 at 9 am.

Upcoming Opportunities for Engagement


Teaching and Learning Community- The Teaching and Learning Community is a course redesign community that helps participants develop and apply evidence-based teaching practices to improve student learning in gateway courses. The Fall course, Gateway Course Design/Redesign, will be held November 10-December 1. The Symposium Pre-conference workshop is on October 31 in Chicago, IL.


Curricular Analytics Community- The Curricular Analytics Community involves faculty and staff in a process that leverages improvement science and curricular analytics tools to identify opportunities for curriculum redesign at their institutions. The aim is for curricular redesign to increase persistence and graduation rates. Community begins on September 15, 2025. Join us for an information meeting on August 26, 2025 at 12 pm ET.


Academy on the First College Year - The Academy on the First College Year draws on a broad array of research, practice-based literature, data, and expertise from Gardner Institute scholars specializing in the first year of college. The Academy begins October 1, 2025. Join us for an information meeting on September 24 at 3 pm ET.


Strategic Prioritization for Student Success- The Institutional Transformation Assessment (ITA), a comprehensive stakeholder perception survey, drives Sensemaking, a facilitated conversation to celebrate strengths and build on opportunities in capacity areas that must be strong to ensure student success. Sensemaking helps stakeholders prioritize actions and to improve success outcomes for all students. For more information email info@gardnerinstitute.org.

Congratulations!

Kristen Seas Trader

Director of Program Design

Brandon Smith

Senior Associate Vice President

Katie Locke

Senior Director of Marketing, Communications, and Engagement

The Gardner Institute is thrilled to announce the promotion of Kristen Seas Trader, Brandon Smith, and Katie Locke. As we expand our reach and deepen our mission, we’re committed to elevating those who lead with purpose—because that’s how real, lasting change happens.

Welcome to the Team!

Jen Bechtold

Director of Engagement

Cindy Kane

Associate Vice President

Elkie Burnside

Instructional Designer

Jess Ramsey

Assistant Vice President

Welcome Fellows

We are excited to welcome our newest fellows, whose talent and dedication will help shape the important work of the Gardner Institute. Their contributions will be instrumental in advancing our mission, making a meaningful impact in the institutions we serve, and strengthening our relationships with the partners who make this work possible.

Michelle Albert

Fellow

Katie Easley

Fellow

Kerri Kearney

Fellow

Elissa Tenney

Technical Consultant

David Brightman

Fellow

Alexandra Fitts

Fellow

Nicole McDonald

Fellow

Lisa Will

Fellow

Angela Coleman

Fellow

Deon Johnson

Fellow

Tony Scinta

Fellow

Tracie Yorke

Resident Fellow

In the News


Congratulations, Corn hole Champions 2025- Cindy Kane and Jess Ramsey!

Big cheers for the “New Kids on the Block” who totally dominated the annual Gardner Institute Cornhole Championship! Bags were flying, competition was fierce, but these newcomers left no board unclaimed. Talk about making an entrance!

Gardner Institute Staff volunteering at MAANA FoodBank and RiverLink

Events

The Graduate Student Experience Conference

October 29-31, 2025 in Chicago, IL

A Symposium on Transforming the Postsecondary Experience

October 31-November 2, 2025 in Chicago, IL

Akilah Martin and Victoria Fields delivered a keynote address and workshop on Faculty Learning Community at Northeast Lakeview College

Where We Will Be

National Association for Campus Activities (NACA) conference, Hartford, CT

October 16-18, 2025

Cindy Kane


2025 Assessment Institute in Indianapolis, IN

Transforming Institutions for Student Success: Using the Institutional Transformation Assessment (ITA) / Readiness, Willingness, and Ability Survey, Sensemaking, and Strategic Prioritization

October 26-28, 2025

Brent M. Drake and Jill Robinson Kramer


New England Association of Collegiate Registrars and Admissions Officers Annual Conference in Providence, RI

Five steps to building a strengths-based team

November 6-8, 2025

Cindy Kane

 

OLC Accelerate Annual Conference, Orlando, FL

Supporting Faculty as They Redesign Gateway Courses to Increase Student Engagement and Success

November 17-20, 2025

Stephanie M. Foote


The SACSCOC Annual Meeting in Nashville, TN

Deliberate Innovation for Higher Education Administrators

Exhibitor

December 6-9, 2025

John Gardner, Vicki McGillin, Brandon Smith, Felita Williams, and Katie Locke

Transforming the Gateway Course Experience

A Call to Action for Higher Education

by Andrew K. Koch


Available Now

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