Trauma-Informed  Care Consortium  of  Central Texas

"Building a Community of Care  for Children, Families and Providers"

     October 2017 Newsletter
Table of Contents
Featured Training: 5th Annual UT Child Welfare Conference
Featured Article: Depelchin Children's Center's Culture of CARING
Featured TICC Member Initiative: Free Counseling for Spanish-Speaking Survivors of Crime
Next TICC Meeting
TICC Members

Spotlight on  Austin Child Guidance Center 
Walk-In Clinic
Now Open Tuesdays and Fridays 

Austin Child Guidance Center is excited to announce that they have expanded their Walk-In Clinic to a second day.  The Walk-In Clinic will now be open on Tuesdays from 5-7 p.m. (in addition to Fridays from 2-4 p.m.). Children up through age 17, and their parents (with or without their child) are eligible for this service. Services are provided on a first-come, first-served basis. Sessions are approximately 50 minutes long.

For more information, please call Austin Child Guidance Center at (512) 451-2242.
Upcoming Trainings
*Please check our website ( for on-going updates and additions to our trainings calendar!







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The Trauma-Informed Care Consortium is funded by:

St. David's Foundation
Featured Training

5th Annual UT Child Welfare Conference

You are cordially invited to join us for the 5th Annual UT Child Welfare Conference!

In the child welfare field, we encounter youth who are disproportionally represented in the system or do not have access to the resources they need due to their status or identity. As a child welfare practitioner, researcher and/ or advocate it is essential that we learn more about their experiences and learn the skills needed to guide them to successful outcomes. This is why we are focusing on best practices for empowering ALL youth by breaking barriers and building resilience. Please join your colleagues for a day of interactive skills-based workshops, an inspiring keynote and numerous networking opportunities!
Check out the full schedule here!

We interviewed our keynote speaker about her #CWConf17 presentation on Facebook Live, see it here!
Date:  November 3rd, 2017
Time:  8:30-3:30pm
Seton Administrative Offices Auditorium
CEUS:  5.0 Continuing Education Credits for social workers.
Price: $20 Early Bird Registration  
   $25 after October 23rd
*You can win FREE admission to the conference by helping us promote!*  Check out the  #CWConf17 Media tool Kit  to learn more!
Featured Article
Depelchin Children's Center's  Culture of CARING Initiative

Wanda Dalton, SPHR, SHRM-SCP
Director of Human Resources
Depelchin Children's Center

In 2013, DePelchin Children's Center's Vice President of Strategic Planning launched a
"Culture Club".  Employees across the organization were invited to participate, and one of the stated purposes was to enhance employee engagement.  Many of the participants were Direct Care employees, and the conversations soon evolved from ideas about employee activities to creating a trauma-informed workplace for staff.  Over the course of the next year and using SAMHSA's 10 Key Principles in a Trauma-Informed Approach, the Culture Club developed an employee survey by splitting the 10 overriding SAMHSA principles into 18 individual survey items.  In December of 2014, the Culture Club conducted the first employee survey.  Results from the survey were analyzed; comments were dissected; focus groups were conducted.  In August of 2015, the Culture Club made the decision to repackage the Trauma-Informed Approach into something that would retain the essences of the trauma-informed principles but in a manner that would be attractive to all potential employees and easy to remember.  As a result of these discussions, the Culture of CARING acronym (see below) was developed with the trauma-informed principles as foundational to our desired culture, and the Culture Club became the Culture of CARING Committee with voluntary representation from each department within the organization.

C - Commitment to Excellence
(physical & emotional safety; shared purpose; change process)
A - Accountability  ( choice; empowerment)
R - Respect  ( mutuality; strengths based; cultural,
historical & gender issues)
I - Integrity  ( trustworthy; transparent)
N - Nice  ( peer support; mutual self-help; resilience)
G - Generous ( collaborative; voice; inclusiveness)
Re-shaping culture is a process.  While we are pleased with the progress we've made, we understand that this is a journey, and it is a journey from which you never truly arrive at your destination.  We've refined our employee survey, and we've develop an internal recognition program called CARING Moments in which we recognize employees who have exemplified one of the CARING principles.  We are working on developing training around each of these principles and behavioral interview questions to screen candidates for organizational fit.   We are looking to introduce an employoee Commitment to CARING statement for our employees this fall and to embed the CARING principles in our job descriptions and performance assessments early next year.  We are excited about where we are going, the clients we serve, and the working environment we are nurturing.  
Featured TICC Member Initiative

Free Counseling for Spanish-Speaking Survivors of Crime

Austin Child Guidance Center is able to provide counseling services to Spanish-speaking survivors of crime at no cost to the family. These services are for families that have experienced or witnessed a variety of crimes or abuse, such as:
  • Family violence 
  • Child neglect 
  • Sexual assault
  • DWI
  • Incarceration of family members

Children in these families often experience depression, anxiety, family conflict, school difficulties, aggression, or suicidal thoughts. Austin Child Guidance Center's bilingual therapists can work with children and their families on these issues. In addition, ACGC can provide psychological evaluations for children in these families at no cost to them.


Contact Austin Child Guidance Center at 512-451-2242 for more information.

TICC Announcements

Please join TICC for our next quarterly meeting:

Friday, November 10th, 2017
9-10:30 a.m.
Integral Care
5015 S. IH35, Suite 200, Austin, TX 78744
TICC  Members 
Seanna Crosbie
Austin Child Guidance Center
Renee Calder Price
DePelchin Children's Center
Organizational Members
A World For Children - Keri Cooper, Megan Light
Any Baby Can - Jenny Baldwin
Armstrong Community Music School - Margaret Perry, Sarah Beth Gooding
Asian Family Support Services of Austin - Doan Phan
Austin Achieve Public Schools - Kali Fagnant, Ashcon Habibi
Austin Child Guidance Center - Seanna Crosbie, Stephen Kolar, Andrea Ciceri, Becky Morales, Sara Walters
Austin Children's Shelter - Sarah Rees
Austin ISD - Kathy Palomo, Kimberly Bird
Austin Oaks Hospital - Meg Haden, Angelica Reyes
Austin Shelter for Women and Children - Annette Pelletier, Stacy Schwarz
Austin Voices for Education and Youth - Julie Weeks, Louise Hanks
Behavioral Health Center of Nueces County - Victoria Huerta Rodriguez
Bell/Lampasas County CSCD - Samantha Haynes
Cardea- Lori Pelliccia, Vanessa Sarria
Care Options For Kids - Kevin Schoenberge r,  Kevin Worwood
CASA of Travis Co.  - Brooke Hathaway, Stephanie Weiss
Casey Family Programs - Michael Martinez
Center for Child Protection - Karina Garcia, Miriam Jansky
Center for Survivors of Torture- Russ Adams, Sally Daguer
Child and Family Research Institute at UT School of Social Work - Beth Gerlach
Communities for Recovery - Linda Ramsey, Robin Peyson
Communities in Schools of Central Texas - Kelly Smith, Kris Downing
Community Advancement Network (CAN) - Raul Alvarez, Carlos Soto
CommunitySync- Suzanne Hershey
Department of Family & Protective Services - Irina Meza, Lauren Bledsoe
DePelchin Children's Center - Renee Calder Price
Eanes ISD and Westlake High School- Katie Bryant
Easter Seals Central Texas - Jessica Portilla
El Buen Samaritano - Donna Shanor, Debbie Del Valle
Family Service Association - Ron Flores
Georgetown Independent School District- Jennifer Ashman-Porter, Laura Roberton
Georgetown Psychological Services, PLLC - Jo Vendl, Amanda Johnson
Greater San Marcos Youth Council - Julia Ramsay New, Nena Meadows
Helping Hand Home - Micki Marquardt
Integral Care - Bridget Speer, Melissa Acosta
Kids in a New Groove - Carmen Gattis, Charlene Warnock
KIPP Austin Collegiate High School - Natalie Riggins
LifeWorks - Rob Thurlow, Camille Clark
Literacy Coalition of Central Texas- Adam Benden, Ashlee Kraus
Lone Star Circle of Care- Ashley Carroll, Rebecca Richardson
Lone Star Victims Advocacy Project- Glenaan O'Neil, Seve Kale
NAMI Austin - Karen Ranus, Jessica Miller
Out Youth - Sarah Kapostasy, Aubrey Wilkerson
Parent Representative - Andrea Melendez
People's Community Clinic - Celina F. Nance, Leslee Perez
Pflugerville ISD - Vicky Esparza-Gregory
Phoenix House - Meredith Mullens, Sara Mounzer
Refugee Services of Texas - Kay Mailander, Erica Schmidt
Round Rock ISD- Marcie McEachin, Annwen Stewart
SAFE Alliance - Abigail Sharp
SafePlace, a partner agency of SAFE - Barbara Ball, Linda Herbert
Sage Recovery & Wellness Center - Sapna Aggarwal, Angela Bowers
Samaritan Center - Gretchen Johnson Rees, Carlos Rivera
Seedling Foundation - Falba Turner
Seton Healthcare Family - Angela Nguyen, Valerie Rosen
Southwest Key Programs - Alfonso Bermea, Hillary England
Spirit Reins - Rhonda Smith, Rebecca Hubbard
Superior Healthplan- Karen Rogers, Lorraine Martinez
Taylor ISD - Trish Kolek, Stella Masterson
Texas CASA - Sarah Crockett
Texas Family Voice Network - Candace Aylor, Barbara Granger
Texas Network of Youth Services - Lara O'Toole, Christine Gendron
The Austin Stone Counseling Center - Jason Kovacs, Andrew Dealy
The Settlement Home - Jessica McKay, Michelle Spikes
Travis County Collaborative for Children - Katy Sauer, Rachel Dow
Travis County Health & Human Services & Veteran Services - Christinia Kuehn, Corie Cormie
United Way for Greater Austin - Joelynn Avendano
University of Texas - University Charter School - Nicole Whetstone, Melissa Chavez
Upbring - Frank Lopez, Lindsey Stockton
Williamson County Juvenile Services - Lynn Kessel, Amanda Brunson
YWCA Greater Austin - Laura Gomez-Horton, Maya Amos
Newsletter Committee
Earley Ullrich - Newsletter Liaison
Jessica McKay
Membership and Marketing Committee
Sarah Rees - Committee Liaison
Samantha Haynes, Kevin Schoenberger, Kevin Worwood, Raul Alvarez, Carlos Soto, Natalie Riggins, Kay Mailander, Erica Schmidt, Sapna Aggarwal,  Candace Aylor
Trauma Screening Committee
Bridget Speer, Angelica Reyes, Annette Pelletier, Michael Martinez, Karina Garcia, Linda Ramsey, Kelly Smith, Micki Marquardt, Natalie Riggins, Abigail Sharp, Barbara Ball, Sarah Crockett, Alison Bentley
Website Committee
Stephen Kolar - Website Liaison
Candace Aylor