You are receiving this email from UVA Procurement & Supplier Diversity Services.
To verify the authenticity of this email, please contact Raegan Harouff Gaye at [email protected]
Reminder to Update Information in Concur Online Booking Tool

As the University resumes travel, please verify that the T&E card or other credit cards saved in travelers' Concur profiles have current expiration dates. Please also check the validity of passports, driver's licenses, and other identification required for travel.

Please review assigned travel assistants to ensure no changes are needed.
Update to U.S. Policy for International Visitors

President Joe Biden has signed an order imposing new vaccine requirements for most foreign national air travelers and lifting travel restrictions on China, India, and much of Europe effective Nov. 8. If you have plans for international visitors, please visit the CDC's website for the most up-to-date information and requirements.
My Flight has had a Schedule Change. What do I do?

Check out this informative article from Christopherson Business Travel (CBT).
COVID-19 Travel Resources

Visit our COVID-19 Resources page before traveling for the most up-to-date travel information.
Unused Ticket Credits as a Result of COVID-19

Please email [email protected] for more information before purchasing a new airline ticket. The University has many tickets that were canceled due to travel restrictions put in place due to COVID-19. Now that the travel restriction has been lifted, there may be unused ticket credits in your department that can be used for your travel.

  • Unused ticket credits on American Airlines resulting from COVID-19 cancellations that were issued on or before September 30, 2020, for travel March 1, 2020 – March 31, 2021, expire on March 31, 2022. Travel must be completed within the next five months.

  • Please note extended validity dates for United Airlines tickets. As of 9/1/21, wholly unused tickets originally issued May 1, 2019 - December 31, 2021 are valid through December 31, 2022. Wholly unused tickets originally issued on/after January 1, 2022 will be valid for 12 months.

*The TravelUVA team recently sent updated reports of unused tickets to each MBU. Please let us know if you have any questions by emailing [email protected].

New Email Address for ExpenseUVA/ Chrome River Questions

As of August 3, [email protected] is the preferred email address for users to ask questions about ExpenseUVA, non-employee reimbursements, and other expense-related matters. When you only email [email protected], rather than copying multiple Procurement email addresses, we are able to respond more quickly and efficiently. Expense-related emails are worked as a team utilizing the Salesforce Customer Service platform. When your request is completed, you will automatically receive a brief satisfaction survey. We appreciate and value your feedback.

ExpenseUVA Helpful Tips 
 
  • Tracking Expense Reports Job Aid is available. This will help users determine where an expense report is in the routing process.
  • Do you know your Ambassador? They are subject matter experts, not only in ExpenseUVA, but also in policies and procedures specific to your area. They are there to help you with any questions you may have. Ambassadors are your first level of contact and can help you navigate the expensing process quickly. Before contacting the Expense team, we encourage you to contact your Ambassador first (use our Ambassador Search if you need help finding yours). They are ready and able to help solve your problems!
 
Find online resources and link to the Ambassador Search on our website!

Questions about ExpenseUVA? Email [email protected]