You are receiving this email from UVA Procurement & Supplier Diversity Services. To verify the authenticity of this email, please contact Raegan Harouff Gaye at [email protected]

ExpenseUVA/ Chrome River has a new look! Changes include: Updated Logo The +New at the top of the old navigation bar has been removed and replaced with +Create on the Expenses bar Users can click on the "?" at the top and this will take them to the Help section

Airbnb is restricted on T&E card T&E cards may not be used to purchase accommodations with Airbnb and similar services such as VRBO or Homeaway, although travelers may personally pay for these reservations and be reimbursed by the University. Please visit the Lodging Webpage for more information.

Government Rates on hotels for UVA Employees UVA employees qualify for Virginia State government and "generic" government hotel rates only*. These may be booked in the TravelUVA/ Concur booking tool. Employees do not qualify for state rates in other states, federal, or government contractor rates. If you have any questions, please click the "Rules and Cancellation Policy" link in Concur for details of the rate. If you book a rate for which you do not qualify, you may be charged full rack-rate for your reservation at check-in.  *You may be required to show your UVA ID at check-in.

COVID-19 Travel Resources Visit our COVID-19 Resources page before traveling for the most up-to-date travel information.

Unused Ticket Credits as a Result of COVID-19 Please email [email protected] for more information before purchasing a new airline ticket. The University has many tickets that were canceled due to travel restrictions put in place due to COVID-19. Now that the travel restriction has been lifted, there may be unused ticket credits in your department that can be used for your travel. Please note extended validity dates for United Airlines tickets. As of 9/1/21, wholly unused tickets originally issued May 1, 2019 - December 31, 2021 are valid through December 31, 2022. Wholly unused tickets originally issued on/after January 1, 2022 will be valid for 12 months. *The TravelUVA team recently sent updated reports of unused tickets to each MBU. Please let us know if you have any questions by emailing [email protected].

New Email Address for ExpenseUVA/ Chrome River Questions As of August 3, [email protected] is the preferred email address for users to ask questions about ExpenseUVA, non-employee reimbursements, and other expense-related matters. When you only email [email protected], rather than copying multiple Procurement email addresses, we are able to respond more quickly and efficiently. Expense-related emails are worked as a team utilizing the Salesforce Customer Service platform. When your request is completed, you will automatically receive a brief satisfaction survey. We appreciate and value your feedback.

ExpenseUVA Helpful Tips    Tracking Expense Reports Job Aid is available. This will help users determine where an expense report is in the routing process. Do you know your Ambassador? They are subject matter experts, not only in ExpenseUVA, but also policies and procedures specific to your area. They are there to help you with any questions you may have. Ambassadors are your first level of contact and can help you navigate the expensing process quickly. Before contacting the Travel & Expense team, we encourage you to contact your Ambassador first (use our Ambassador Search if you need help finding yours). They are ready and able to help solve your problems!   Find online resources and link to the Ambassador Search on our website! Questions about ExpenseUVA? Email [email protected]

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