Travelers Personal Lines Stay-at-Home Auto Premium Credit
Travelers knows that many of you are doing your part to help stop the spread of COVID-19 by staying at home. That means many of you are driving fewer miles, resulting in a decrease in auto claims.

With that in mind, Travelers has launched the Stay-at-Home Auto Premium Credit Program, which will automatically give you a 15% credit on your April and May premiums . It’s Traveler's way of supporting its customers, and they hope it helps ease some of the financial burden you may be experiencing. 

They will continue to assess the program as more information comes to light about the impact of the COVID-19 crisis on the driving environment and auto claims.
If you pay by monthly installments, you will receive the automatic credit on future bills. If you who have already paid your billing account in full, you will receive a direct payment. They are working with regulators to obtain all the necessary approvals.
 
Answers to questions that you may have about this program can be found  here .
 
Separately, Travelers continues to provide auto coverage for customers across the country whose job responsibilities now include using their personal vehicles to make food, grocery, pharmacy and medical supply deliveries . (This does not apply to those who are working for transportation network companies.)
 
The Stay-at-Home Auto Premium Credit Program is among several initiatives they have launched to provide relief during this challenging time. These include suspending cancellation and nonrenewal of coverage through May 15 – there will be no interest, late fees or penalties charged during this time. They have also pledged $5 million to COVID-19 relief efforts to assist families and communities across North America, the United Kingdom and the Republic of Ireland.
 
Please remember you can reach us by phone (828)328-5671 or by emailing your account manager M-F, 8-5. We hope you found this information useful and that you stay healthy and safe.
 
Sincerely,

Your Broome Associates Team
Broome Associates | COVID-19 Updates