The three key parameters displayed give you an idea of our service performance: 1) Total Cable Length of TraxComm Network , 2) Service Availability , and 3) Subscribed Bandwidth .

1)     Total Cable Length – TraxComm continues to expand its network to meet current and future customer needs. With our strong optical fibre infrastructure along MTR tunnels and railway tracks, we have robust connections to most data centres in Hong Kong.

2)     Service Availability – Our pledge is to achieve 99.995% service availability, which is better than the industry norm. We achieve this by building network diversity and the higher reliability of the optical fibres inside tunnels, which are not subject to disruption by roadworks.