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True Health New Mexico Member Bulletin | April 2022


A monthly e-newsletter to help you get the most out of your health plan.

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Search for your medications more easily with our new formulary search tool


If you have had a hard time finding your medications on our formulary (drug list), then we have good news for you. Now we offer an online formulary search tool that’s simple to use.

  • Go to truehealthnewmexico.com/member-pharmacy-formulary. Scroll down to the Formulary (List of Covered Drugs) heading. Click on the link that corresponds to the type of plan you have.
  • Type the name of the medication into the search box and click Search.
  • The search results screen will display the medication’s copayment tier and whether there are any restrictions on its use, such as quantity limits, prior authorization, or step therapy. You’ll also see definitions of what the restrictions mean and definitions of our different pharmacy tiers. Tiers affect your out-of-pocket costs.
  • The tool also offers the option to search for the drug name alphabetically or by therapeutic drug class.


We still have the PDF versions of our formularies on the pharmacy page. You’ll find them right below the online search tool. You can download them to your computer or print certain pages. 

Information about your health plan

Are you looking for your Summary of Benefits and Coverage or Evidence of Coverage (member handbook)? Start here: truehealthnewmexico.com/member-forms. Click on the button that corresponds to your type of plan: individual/family, small group, or large group. Once you find what you need, click the Open File link. You can download or print it.


If you’d like a paper copy, call Customer Service at 1-844-508-4677.

In last month's email, we told you about the endorsements for 2022 coverage that we added to your policy. We have just added new endorsements about COVID-19 test coverage to these pages on our website:

Upcoming Mindful You courses


Mindful You, our mindfulness program, can help you cultivate more mindfulness at no cost. Here are some upcoming courses.

  • Media and Mindfulness: May 7, 10-11 a.m.
  • Neurodiversity and Mindfulness: May 21, 10-11 a.m.
  • Mindfulness-Based Stress Reduction: An eight-week, online, self-guided program, May 2-June 20. All video lessons and meditations delivered to your inbox!


If these courses appeal to you, log in to your member portal, scroll down the home page, and select the Mindful You link to sign up!

Member portal login

Better You's challenges focus on finances this quarter

Our wellness program, Better You, is free for all True Health NM members and their covered dependents. When you complete activities such as taking part in quarterly challenges you'll earn points to spend on gift cards to major retailers like Apple, Walmart, Amazon, and Whole Foods, to name a few.


This quarter, we're focusing on financial wellness. Check out these challenges, then log in to your member portal and select the Better You link from the home page.

  • Coupon Clipper: Use 10 coupons. May 1-31.
  • Penny Tracker: Track what you spend. June 1-30.
  • Financial: Complete a finance-related course. April 1-June 30.

Are you at risk for kidney disease?

If you have diabetes, high blood pressure, heart disease, or a family history of kidney failure, you may be at risk for chronic kidney disease (CKD).


What is CKD?

CKD is a disease that develops when your kidneys are damaged and can no longer properly filter blood. The damage happens slowly and can cause waste to build up in your body. This buildup could cause other health problems if it is untreated.


What is my risk?

Your chances of developing CKD can increase over time and with age. The longer you have diabetes, high blood pressure, or heart disease, the more likely you are to develop kidney damage. In addition, American Indians, African Americans, and Hispanics have a higher chance of developing CKD due to the higher rates of diabetes, high blood pressure, and heart disease in these groups.


What are the symptoms?

In the early stages of CKD, there are very few symptoms. In fact, most people who develop CKD experience no symptoms and feel healthy. This is because the kidneys have a higher capacity to do their job than what is needed to keep you healthy. You may already have CKD without knowing it,


What should I do if I’m at risk?

Doctors use blood and urine tests to diagnose CKD. If you think you’re at risk, talk to your doctor today about getting tested.

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