Services Update by Executive Director, Laurie Hanin
Laurie Hanin, Executive Director
Dear Clients and Friends,

This week marked 10 weeks of New York’s Executive Order for NYS to be on "pause" and 10 weeks of working from home for all CHC staff. I don’t think that when we left CHC on March 17 we anticipated being gone for so long, but all of us at CHC were and are committed to doing everything possible to help mitigate Covid-19 in NYC to help decrease the numbers of individuals stricken with the virus. Our hearts go out to all of our friends in our community who were sick themselves, cared for sick family members, and of course, to any who lost family and friends.

Doing our part over these past many weeks has included providing all of our therapies via telehealth and providing as many audiological and hearing aid services as possible using a variety of remote means. We have written many different blogs, starting in the first week of NYS on "Pause" to help educate both consumers and professionals on accessibility issues for individuals with hearing loss in terms of videoconferencing, remote learning, and especially the challenges of communicating with masks in place. We have collaborated with other organizations in order to maximize our reach. As always, throughout our 110 year history, we have been here for you, our friends, clients, and supporters, and we always will be.

We are currently planning what CHC will look like when the Governor declares it safe to begin opening the city. We are planning what services will resume on-site and what services will remain remote. We are developing all the recommended protocols so that when we open, we will do so safely, as the safety of our clients and staff is paramount in our minds. 

We are anticipating that as the city and our surrounding areas open in stages, and as more and more people return to work, it will not be business as usual. While we all will need to adjust to the “new normal” particularly for people with hearing loss, new challenges in communication are likely to emerge that will require learning new techniques. What will not be new is that CHC will continue to provide the highest caliber of clinical services and outreach with the goal of helping all stay connected to life.

We look forward to seeing you all soon.

Hear and Connect Resources
DIY Hearing Aid Care Videos. Audiologist Anita Stein-Meyers walks you through the process of simple hearing aid care at home in this series of short, easy-to-follow videos. Learn how to replace a tone hook, insert a new earmold tube and more. View.
Videoconference Captioning Using a Musician's Accessory. You'll be surprised to learn that a musician's accessory can make videoconferencing a whole lot friendlier for people with hearing loss. Carolyn Stern explains and shows how it's done. Read.
Keeping Hearing Aids and CIs On Your Child's Head. Are you finding it challenging to keep your child's hearing devices in place while he or she is wearing a face mask? Pediatric audiologist Anita Stein-Meyers has a list of solutions for you to consider, whether your child is a hearing aid or cochlear implant user. Read.
Mental Health Mindfulness: Children. As Mental Health Awareness Month comes to a close, Janick Hickman, counselor at CHC-FL offers tips and resources to help parents of deaf and hard of hearing kids address their child's emotional health and wellness needs. Read.
HLAA Face Masks Webinar Video. The Hearing Loss Association of America has just posted the video for their May 21st webinar, Face Masks and Hearing Loss: Practical Tips and Strategies. CHC experts Ellen Lafargue and Carolyn Stern provide insight on this important issue. View.
How Can I Cope with All the Doom and Gloom? The world can feel like a dark and foreboding place. Join the Baker Family Emotional Health and Wellness Center team as they share ideas about coping with feelings of doom and gloom. View.
Please don't hesitate to reach out to us by phone or email. We can be of tremendous help to you in so many ways - troubleshooting hearing aids, answering your questions, extending warranties, recommending tech solutions - the list goes on. Please call us in NY at 917-305-7700 or in Ft. Lauderdale at 954-601-1930. Leave a message and you will receive a prompt reply. Or click here to email us.

More than ever, we're committed to helping you hear and connect!


Laurie Hanin, Executive Director
CHC is here for you today and always. We are continuing to provide services whenever possible, regardless of ability to pay. Please consider making a donation. Support in any amount will help us to continue our efforts during these unprecedented times.    
Center for Hearing and Communication