Expanding Access to Care and Testing
Tryon Medical Partners is committed to caring for you during the coronavirus pandemic. We are announcing two ways to increase your access to on-demand virtual screening and COVID-19 testing.

Most importantly, we are rolling out remote testing locations that will allow you to get tested for flu, and if warranted COVID-19, without leaving your car. There is a nationwide shortage of COVID-19 tests, but we are doing all we can to streamline testing, alleviating pressure on our hospitals and curtailing the spread of infection. 

We have recently learned that the incubation period of COVID-19 is 5.1 days, which means that you can have coronavirus but no symptoms. If you are sick, your symptoms may not appear for 2 to 16 days. This is why social distancing is important, and why virtual screening and remote testing are critical to stopping the spread of infection of those who are sick.

There is so much that we don't know about coronavirus, but we are learning more every day. The best thing you can do to feel empowered is educate yourself. Check out our coronavirus resource that can easily be accessed from the top of our website homepage, TryonMed.com .

- Tryon Medical Partners CEO Dr. Dale Owen
Tryon Virtual Connect: On-Demand Telemedicine
Starting Tuesday, March 17, Tryon Medical Partners will offer on-demand telemedicine (also known as “virtual visit”) as an option for Tryon Medical Partners' patients seeking immediate medical evaluation and feedback. 

Tryon Virtual Connect On Demand allows you to connect with a primary care provider without making an appointment or coming into the office, keeping our offices safe for well patients, staff and physicians.

Use Tryon Virtual Connect On Demand if you have:
  • Sore throat
  • Cough
  • Fever
  • Breathing difficulty
  • Allergy symptoms like sneezing, watery eyes, stuffy nose, headache
  • Nasal/sinus congestion
With Tryon Virtual Connect primary care providers can:
  • Write and transmit prescriptions to your pharmacy
  • Evaluate symptoms for flu and coronavirus
  • Triage to higher level of care for further testing or evaluation
Here’s how it works:
  • Click this link
  • Register on the platform
  • Be seen by on-call provider
  • Feel better

*If you have a life-threatening emergency, including respiratory distress or extreme difficulty breathing, please call 911.* 
If you are sick, call the Tryon Medical Partners office before coming in!   
We will assess your symptoms and risk, and
determine the best next steps to help you.
Remote Testing Locations: Opening Tuesday
Tr yon Medical Partners is finalizing details of our remote testing locations that will give you access to flu and COVID-19 testing without leaving your vehicle. The first location will be in Matthews , located at 630 Matthews Township Parkway, with more to come.

Tryon Medical patients who have been prescreened by phone or through Tryon Virtual Connec t can see a dedicated team of Tryon Medical Partners doctors and staff, to discuss coronavirus symptoms and concerns. They will administer a flu test first; the results will be returned while you wait. If the flu test is negative, a COVID-19 test may be administered.

Whether or not you need to be tested for COVID-19 will be based on your symptoms, exposure risk (travel to affected areas or known contact with infected persons), underlying conditions, etc. You will not receive a COVID-19 test if you have no coronavirus symptoms. If you are tested, the results will be returned to you in two to three days.

To access remote testing locations, YOU MUST :
  • Be a Tryon Medical Partners patient
  • Be prescreened by phone or Tryon Virtual Connect
  • Have symptoms that include fever, cough or difficulty breathing
Coronavirus Basics
  • COVID-19 is a new virus. We learn more about it every day.
  • Overall, the risk of contracting coronavirus in Charlotte is still very low. 
  • The best way to avoid getting sick is to wash your hands properly and avoid touching your face.
  • General symptoms of coronavirus infection include fever, cough and difficulty breathing.
  • Luckily, most COVID-19 infections are mild. About 80% of those infected will fully recover in one to two weeks. 
  • Of those infected, 20% are at higher risk and fall into one or more of the following categories:
  • Are 60 and older
  • Have lung disease, such as asthma or COPD
  • Have congestive heart failure or acute cardiac issues
  • Have suppressed immune systems
Remember, If You Are Sick:
Stay calm! The chances of contracting coronavirus infection are small. Most coronavirus illness is not severe.
Keep those around you healthy by washing your hands and wearing a facemask.
Helpful Resources and Web Links