Share One's management and staff appreciate our latest contract renewals.

1. Best Financial CU , Muskegon, MI

Morgan Rescorla, President/CEO , Assets: $93M - Client since 2014

2. CORE CU , Statesboro, GA

Bob Clampett, President/CEO , Assets: $100M - Client since 2004

3. Bridgeton Onized FCU , Bridgeton, NJ

Tamara Ciccioli, President/CEO , Assets: $36M - Client since 2012

4. Federal Employees West FCU , Los Angeles, CA

Edward Fox, President/CEO , Assets: $11M - Client since 2014

5. JM Associates FCU , Jacksonville, FL

Jim Ryan, President/CEO , Assets: $118M - Client since 2007

6. Desert Valleys FCU , Ridgecrest, CA

Eric Bruen, President/CEO , Assets: $42M - Client since 2015

7. Sequoia FCU , Redwood City, CA

Rochelle Kirchner, President/CEO , Assets: $34M - Client since 2015

8. Healthcare Systems FCU , Falls Church, VA

William Hawkins, President/CEO , Assets: $85M - Client since 2003

9. Cornerstone Community FCU , Lockport, NY

Eric Hepkins, President/CEO , Assets: $440M - Client since 2014

10. Rio Grande FCU , Grand Junction, CO

Valarie Neumeier, President/CEO , Assets: $56M - Client since 2015

11. Ampot FCU , Hamilton, MS

Renelda Goode/Cristina Jones, Co-Managers , Assets: $9M - Client since 2010

12. Buckeye State CU , Akron, OH

Michael Abernathy, President/CEO , Assets: $78M - Client since 2013

Make plans now to attend the 2020 regional CEO/Exec Roundtable Meetings.

West Coast: Thursday, January 23, 2020, Long Beach, CA

East Coast: Tuesday, February 4, 2020, Atlanta, GA

Central: Thursday, February 6, 2020, Louisville, KY

Three face-to-face roundtable meetings bring Share One's CEO, Teri Van Frank and her team together to meet with our client CEO's and executive staff at a convenient regional location. We will discuss the many changes, advances, and strategies for our future and the process in which we serve our clients.

Sign up below. We will offer lunch at each location.

Any questions? Contact Joan Nieman at ext. 1180 or email: [email protected]

The Federal Government accepts only electronic filing for the Financial Crimes Enforcement form (eCTR), therefore the eCTR form type was added to the NewSolutions platform to accommodate this regulation several years ago.

Many Share One client credit unions have changed or reconfigured their event form types to the newer "eCTR" configuration in NewSolutions. However, there are some who have both the eCTR and the CTR event form enabled which is causing the inability to print the CTR forms.

If a credit union wants to continue printing the CTR form, the eCTR form must be removed from the event form configuration. Screenshots are attached HERE for removing eCTR or CTR from your configuration in Enterprise. Please contact Support for further assistance if needed.

The industry continues to see articles regarding civil suits pertaining to overdraft fees. This month’s compliance article focuses on NewSolutions overdrafting and overdrawing options. What is the difference? Overdrafting is a transfer from another authorized share or a line of credit loan to pay an item when funds are not available within the suffix intended for the withdrawal. Overdrawing reduces the suffix balance below zero, up to the authorized limit amount. 

During the setup process, the credit union responds to questions that govern which transaction links and/or flags are set on each transaction model. The links determine when to use the Current Balance or the Available Balance, and the flags determine when to use an Overdraft option and/or an Overdraw Limit when posting a transaction.  

For most clients, transaction models for ATM/Debit/POS activity charges the courtesy pay fee on the Current Balance. The Batch platform works differently; the courtesy pay fee and/or the NSF fee is based upon the Available Balance.

Bottom line: Does your disclosure match the program settings? Does your disclosure clearly explain which balance is verified before charging a courtesy pay or NSF fee? Does your disclosure include examples?

Share One’s Courtesy Pay – ODP manual is available on the Customer Portal.

Please change your records to reflect our new address:

New Address:

1790 Kirby Parkway, Suite 200

Memphis, TN 38138

All phone numbers, extensions, and other points of contact are the same.



 Full Documentation is on the Customer Portal..



Full Documentation is on the Customer Portal.

A second major addition with this release is the update for the new Vertifi Image Processing (VIP) Libraries (version 7.5). These new libraries add more utility to rear endorsement validation and allows for customizable instructional graphics.



Full Documentation is on the Customer Portal.

All Webinars are free, recorded, and

available for download on the Portal.

Live Webinars listed below are in Central Standard Time.