This is one of the busiest quarters of the year! Here are some tips for expedited service during this busy time:
1.You will achieve the fastest response time using our ServiceNow catalog about requisitions, bids, invoices, contracts and general "how-to" questions. Instead of emailing an individual; please use: https://ucsb.service-now.com/procurement
2. Use the Comment tab on a Gateway requisition to get in touch with your assigned Buyer or Contracts Analyst.
3. Submit a Supplier Add Form as soon as you consider using a vendor *if* they are not in Gateway already. Some suppliers take longer than others to respond, or don't respond at all.
4. Don't sign anything, including proposals, invoices, quotes, or scopes of work that include expenditure. Signing creates a contract - and working with the supplier to remove a department signature adds to the processing time.