May 3, 2019
AHCCCS Electronic Visit Verification Provider Survey

Applicable to: Mercy Care Complete Care, Mercy Care RBHA, Mercy Care Advantage, Mercy Care Long Term Care and Division of Developmental Disabilities
Mercy Care is issuing an updated/revised provider notice regarding the AHCCCS Electronic Visit Verification (EVV) Provider Survey to clarify that the survey is intended for all applicable provider types for all lines of business with these provider types.

In addition, Mercy Care has been asked by AHCCCS to share an upcoming technical assistance webinar for providers to answer any questions regarding the EVV Provider Survey, which makes them eligible for a Differential Adjusted Payment. 

The webinar is scheduled for Thursday, May 9, 2019 from 4 - 5 p.m.

Information on how to connect to the webinar is provided on the AHCCCS website at https://azahcccs.gov/AHCCCS/Initiatives/EVV/   under the "Provider Survey" tab.

We encourage all providers who may be asking questions about the survey to attend the webinar. 

AHCCCS has requested that we send their provider notification regarding the Electronic Visit Verification Provider Survey to our network providers of personal care and home health services. You can click on the link to view the AHCCCS Electronic Visit Verification Provider Survey Provider Notification in its entirety. 

As always, don't hesitate to contact your Mercy Care Provider Relations Representative with any questions or comments. You can find this notice and all other provider notices on our Mercy Care website.

Thanks for all you do!